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Recent guest reviews

I like the room with the facility for my disabled daughter.

Helpful staff, clean rooms, convenient location, had a good experience

No bathroom door, only a curtain. Room is quite dirty and did not feel comfortable at all. The bed was terrible. The toiletries were so bad as well, that I have to go downstairs to buy shampoo.

The hotel located in the good distract easy to get every thing you need. but only the room is too small.

The rooms were advertised as 215 sqft but I would say its about half that. Basically big enough for one double bed and nothing else. Shower pressure was not good either. If you are a single person it may be adequate but for two it will be a problem,

The room is definitely tiny- not much larger than the bed itself- but I found that to be quite charming. The housekeeping staff was very eager to clean the room, calling several times while the "Do Not Disturb" sign was on the door. The bed linens were never changed through my four night stay, despite the hotel literature saying they'd be changed every two days. The hotel is a little tricky to find. The entrance is just a door to an elevator lobby which you take to the third floor lobby. There's also no hotel bar or restaurant. There's a small breakfast buffett for an additional cost.

The hotel staff were pleasant and polite, but my satisfaction ended there. Room was very humid. Even leaving air conditioner on all day, did not help, still everything was damp to the touch. I stayed nine days, when I packed to leave found even my suitcase had mold growing on it. Many other if my things had mold growing on them in that short of a time. Very dissatisfied.

Small rooms, and not much amenity wise, but great price. Clean and very friendly

338 Queen’s Road West Hong Kong

Hotel highlights

  • Walking distance to Victoria Harbour and Hong Kong - Macau Ferry Terminal
  • Free WiFi in rooms and public areas
  • Concierge services
  • Laundry facilities

Grand City Hotel places you in Central & Western District, within a leisurely stroll of popular sights such as Victoria Harbour and Hong Kong - Macau Ferry Terminal. This 214-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and dry cleaning/laundry services.


Rooms

Grand City Hotel's 214 air-conditioned rooms provide minibars, laptop-compatible safes, and phones. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Desks are also standard.


Property features

Grand City Hotel features free WiFi in public areas and laundry facilities. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services.

Room options

Deluxe Seaview Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Superior City View Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Deluxe Hillview Twin Room

2 Twin Beds | Sleeps 2

Seaview Suite

1 Double Bed | Sleeps 2

Guest reviews for Grand City Hotel

Everyone (6) Students (1) Family (2)
4
Family Family

I like the room with the facility for my disabled daughter.

By on Mar 1, 2019

Review comment responded on Mar 4, 2019

Thank you for staying with us. We will work hard to make our guests feel happy and appreciate your feedback. Grand City Hong Kong

5
Everyone

Helpful staff, clean rooms, convenient location, had a good experience

By , from Boston on Oct 3, 2018

Review comment responded on Oct 18, 2018

Sincere thanks for choosing to stay at Grand City Hong Kong and sharing your experience with us. We are more than happy to learn that you'd love our convenient location and attentive service. We wish to welcome you again in the near future. Best Regards, Grand City Hong Kong

2

too small even for hong kong standard

Everyone

No bathroom door, only a curtain. Room is quite dirty and did not feel comfortable at all. The bed was terrible. The toiletries were so bad as well, that I have to go downstairs to buy shampoo.

By on Dec 17, 2017

4

good location

Everyone

The hotel located in the good distract easy to get every thing you need. but only the room is too small.

By on Nov 28, 2016

3

small rooms

Everyone

The rooms were advertised as 215 sqft but I would say its about half that. Basically big enough for one double bed and nothing else. Shower pressure was not good either. If you are a single person it may be adequate but for two it will be a problem,

By on Nov 10, 2016

4

definitely tiny, but charming

Students

The room is definitely tiny- not much larger than the bed itself- but I found that to be quite charming. The housekeeping staff was very eager to clean the room, calling several times while the "Do Not Disturb" sign was on the door. The bed linens were never changed through my four night stay, despite the hotel literature saying they'd be changed every two days. The hotel is a little tricky to find. The entrance is just a door to an elevator lobby which you take to the third floor lobby. There's also no hotel bar or restaurant. There's a small breakfast buffett for an additional cost.

By , from Washington, DC on May 9, 2016

2

i don't recommend this hotel

Everyone

The hotel staff were pleasant and polite, but my satisfaction ended there. Room was very humid. Even leaving air conditioner on all day, did not help, still everything was damp to the touch. I stayed nine days, when I packed to leave found even my suitcase had mold growing on it. Many other if my things had mold growing on them in that short of a time. Very dissatisfied.

By , from Hong Kong on Apr 23, 2016

4

pretty good location for price

Everyone

Small rooms, and not much amenity wise, but great price. Clean and very friendly

By on Mar 11, 2016

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