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Recent guest reviews

I like the room with the facility for my disabled daughter.

Helpful staff, clean rooms, convenient location, had a good experience

No bathroom door, only a curtain. Room is quite dirty and did not feel comfortable at all. The bed was terrible. The toiletries were so bad as well, that I have to go downstairs to buy shampoo.

The hotel located in the good distract easy to get every thing you need. but only the room is too small.

The rooms were advertised as 215 sqft but I would say its about half that. Basically big enough for one double bed and nothing else. Shower pressure was not good either. If you are a single person it may be adequate but for two it will be a problem,

The room is definitely tiny- not much larger than the bed itself- but I found that to be quite charming. The housekeeping staff was very eager to clean the room, calling several times while the "Do Not Disturb" sign was on the door. The bed linens were never changed through my four night stay, despite the hotel literature saying they'd be changed every two days. The hotel is a little tricky to find. The entrance is just a door to an elevator lobby which you take to the third floor lobby. There's also no hotel bar or restaurant. There's a small breakfast buffett for an additional cost.

The hotel staff were pleasant and polite, but my satisfaction ended there. Room was very humid. Even leaving air conditioner on all day, did not help, still everything was damp to the touch. I stayed nine days, when I packed to leave found even my suitcase had mold growing on it. Many other if my things had mold growing on them in that short of a time. Very dissatisfied.

Small rooms, and not much amenity wise, but great price. Clean and very friendly

Though the room is small, as expected, the room is very clean, I guess it's because it's still very new. The A/C was kinda hot for strong enough and water flow was also not strong initially for the first several days. We didn't know we could ask them to adjust until we called for some service and the person came and realized our problem and quickly fixed that for us. The water flow became much stronger and the A/C a little better. It's super close to the MTR station which is a big plus. The hotel was also helpful in keeping our bags after we check out and helped us with getting a taxi for our ride to the HK MTR station.

Room was small and the toilet, sink and shower facility so small that it seems so claustrophobic. There was no room to put your clothes in closet or dresser since it was basically non- existent. I left my clothes in my bag on the spare bed since they only had twin beds. I would gladly have paid a little more if they had more space and better location.

We enjoyed our stay but the bed was tough! Not comfortable. There are too many chandeliers and shiny things. It made me dizzy.

338 Queen’s Road West Hong Kong

Hotel highlights

  • Walking distance to Victoria Harbour and University of Hong Kong
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Western District, Grand City Hotel is adjacent to Victoria Harbour and within a 10-minute walk of other popular attractions like University of Hong Kong. This 214-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and concierge services.


Dining

Enjoy a leisurely bite to eat at Lobby, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.


Rooms

All of Grand City Hotel's 214 air-conditioned rooms provide minibars, laptop-compatible safes, and phones. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Desks are also included.


Property features

Guests staying at Grand City Hotel enjoy free WiFi in public areas and laundry facilities. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage.

Room options

Seaview Suite

Full 1 | Sleeps 2

Deluxe Seaview Room

Full 1 | Twin 2 | Sleeps 2

Deluxe Hillview Twin Room

Twin 2 | Sleeps 2

Guest reviews for Grand City Hotel

Everyone (6) Business (1) Students (1) Family (3) Other (1)
4
Families Families

I like the room with the facility for my disabled daughter.

By on Mar 1, 2019

Review comment responded on Mar 4, 2019

Thank you for staying with us. We will work hard to make our guests feel happy and appreciate your feedback. Grand City Hong Kong

5
Everyone

Helpful staff, clean rooms, convenient location, had a good experience

By , from Boston on Oct 3, 2018

Review comment responded on Oct 18, 2018

Sincere thanks for choosing to stay at Grand City Hong Kong and sharing your experience with us. We are more than happy to learn that you'd love our convenient location and attentive service. We wish to welcome you again in the near future. Best Regards, Grand City Hong Kong

2

too small even for hong kong standard

Everyone

No bathroom door, only a curtain. Room is quite dirty and did not feel comfortable at all. The bed was terrible. The toiletries were so bad as well, that I have to go downstairs to buy shampoo.

By on Dec 17, 2017

4

good location

Everyone

The hotel located in the good distract easy to get every thing you need. but only the room is too small.

By on Nov 28, 2016

3

small rooms

Everyone

The rooms were advertised as 215 sqft but I would say its about half that. Basically big enough for one double bed and nothing else. Shower pressure was not good either. If you are a single person it may be adequate but for two it will be a problem,

By on Nov 10, 2016

4

definitely tiny, but charming

Students

The room is definitely tiny- not much larger than the bed itself- but I found that to be quite charming. The housekeeping staff was very eager to clean the room, calling several times while the "Do Not Disturb" sign was on the door. The bed linens were never changed through my four night stay, despite the hotel literature saying they'd be changed every two days. The hotel is a little tricky to find. The entrance is just a door to an elevator lobby which you take to the third floor lobby. There's also no hotel bar or restaurant. There's a small breakfast buffett for an additional cost.

By , from Washington, DC on May 9, 2016

2

i don't recommend this hotel

Everyone

The hotel staff were pleasant and polite, but my satisfaction ended there. Room was very humid. Even leaving air conditioner on all day, did not help, still everything was damp to the touch. I stayed nine days, when I packed to leave found even my suitcase had mold growing on it. Many other if my things had mold growing on them in that short of a time. Very dissatisfied.

By , from Hong Kong on Apr 23, 2016

4

pretty good location for price

Everyone

Small rooms, and not much amenity wise, but great price. Clean and very friendly

By on Mar 11, 2016

4

family trip

Families

Though the room is small, as expected, the room is very clean, I guess it's because it's still very new. The A/C was kinda hot for strong enough and water flow was also not strong initially for the first several days. We didn't know we could ask them to adjust until we called for some service and the person came and realized our problem and quickly fixed that for us. The water flow became much stronger and the A/C a little better. It's super close to the MTR station which is a big plus. The hotel was also helpful in keeping our bags after we check out and helped us with getting a taxi for our ride to the HK MTR station.

By on Dec 1, 2015

3

ny

Singles

Room was small and the toilet, sink and shower facility so small that it seems so claustrophobic. There was no room to put your clothes in closet or dresser since it was basically non- existent. I left my clothes in my bag on the spare bed since they only had twin beds. I would gladly have paid a little more if they had more space and better location.

By on Dec 1, 2015

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