Quality Inn & Suites2.5 out of 5.0
Recent guest reviews
I was happy with our stay here. At first I was leery because of the mixed reviews on Trip Advisor. I liked the price of the hotel. So I booked it. And I was happy. Actually, I was very impressed. Yes, it has some wear and tear. But that didn’t stop me from having a good night’s rest from my travels and a nice hot shower. It was decently clean. It had a nice bed. It had a wonderful breakfast. And the staff were all friendly to me and my family. Yes, the pool is still out of order. But I was not staying there to swim. I would stay here again.
This hotel is amazing. The night crew was remarkable. They made my stay great with the upgrade. The third floor room was comfortable and quiet. I had a wonderful night sleep. The breakfast was good. Receipt under the door. Easy check-in/check-out
Got in about 10pm got the kids ready for bed after a long day of baseball. Everyone got showers and then went to brush our teeth. So I didn't have any water, check the valves under it and they were turned off. Went to turn them on and water went everywhere. I called the front desk and I was told that a maintenance man would check it in the morning and they didn't have any rooms available to move me. I told her then I needed to get a discount and she said she would make a note. Didn't offer any water bottles to use or anything else. Got up this morning and went to check out. The lady was rude as soon as I mentioned no water. I told her I wanted a discount and she right away was rude, so yes I did get rude back. Then said her manager was on vacation and only the general manager and make that decision. She said she'd make a note and I would here back in a week and a half. So I ask what her name was and then she refused to give me her name because she's not the one that spoke with me the night before. She finally gave me a name but it could be a bogus name after all. I took a video of how it was leaking with the valves turned on too, because she was over heard telling the manager on the phone that she personally checked the room the day before. Customer service goes a long way, especially since the last time we had aunts in our room and I still gave 5 stars because of CUSTOMER SERVICE!
We stayed here 2 days. The pool is out of order, and you can't use the hot tub because the pool is closed! My room had a hot tub in it, but the jets did not work! They finally got the jets fixed just before leaving the room! It ruined my stay! The tub had a little black mold in it. The breakfast is the best of any Quality inn I have stayed at. They have large muffins like you would find at Sam's Club. This would potentially be a really nice hotel if not for out of order!
Pool Out-of-Order, Washer Out-of-Order, Waffle Maker Out-of-Order, Sink Stopper is Broken!!! The hotel is dirty and in need of some renovations. We've stayed at this hotel every year for the last 3yrs but it's time to move on. The manager said, he couldn't offer a credit because we booked through a third party. I don't believe any effort was made to keep our business.
We stayed at this hotel in 2015 & I didn't hesitate to make reservations here again. Mikayla at the registration desk was very pleasant & helpful. The room was spacious & clean, the mattress was comfortable & we enjoyed the hot breakfast. The price is very reasonable & we will definitely stay here on our next trip through Hobbs.
As a transgender person feeling welcome and safe traveling is a priority...yes they have great weekly long stay rates... Amazing clean awesome rooms and a free very real breakfast...but most of all they are very accommodating and find out needs and concerns of every person staying.. They truly helped me feel safe and comfortable.. Accepted. A very good experience staying here...:) :) :)
This hotel was great, and we would definitely go back if we're ever in Hobbs again! My husband was in a class, and I stayed at the hotel during the day for 2 days. I was comfortable the whole time. Comfortable room and desk, great pool and hot tub, good internet, and clean laundry facilities (be sure you have quarters on hand). The staff was friendly, accommodating and welcoming. There also 2 mexican restaurants within walking distance. We tried both and they are very good. Our ONLY complaint about the hotel is that breakfast was completely cleaned up 30 minutes early on Sunday morning. The sign right in the breakfast area said it ended at 10:00am, and I went down at 9:30am and almost everything was cleaned up. My husband mentioned it to the desk manager and emailed the general manager, but we have no way of knowing if it was resolved. Other than that, it was GREAT!
We were doing a vendor show in Tatum, NM. Wife read map wrong and we booked here in Hobbs. About an hour away. The room was very nice and neat. Have an indoor pool and spa. Breakfast is average for a Choice Hotel of this level. My only complaint is not the hotels fault directly. Coming back from the vendor show, we were looking forward to a soak in the spa. The hotel maintenance decided to clean the spa on that day. So the soaking did not happen. Very good stay though.
Not a newer hotel, but clean and comfortable. Staff was especially kind and helpful. I ran next door to a restaurant for some take-out but they forgot to include any plates or utensils. The young lady at the desk supplied everything we needed - even an extra pillow for my sleeping comfort. Also, there is ample parking for cars or pick-ups pulling trailers.
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Fitness center
Quality Inn & Suites places you within 2 miles (3 km) of Lea County Event Center and Del Norte Park and Aquatic Center. This 65-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking. Also near this Hobbs hotel are Zia Park Racetrack and New Mexico Junior College.
Free buffet breakfast is included with your stay.
All of Quality Inn & Suites's 65 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also standard.
Quality Inn & Suites features a fitness center, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 41 reviews