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Recent guest reviews

Room had absolutely no soap. All the containers installed in the room were empty. I made three trips to the front desk and never got soap

No, one is every at the desk. Remote never worked. Faucet drips in the bath tub. Asked for cleaning and they never came. Asked for towels and they had no extra. Had to wait 45 to get two towels. Door didn’t shut on its own. Carpet kept getting in the way. Glass all over the parking lot. If you like bread, that’s all you’ll get for breakfast. Ac made terrible sounds. Smelled like someone was cooking bacon next door. Would not recommend.

I was shown two rooms, the first smelled of sewage and the second smelled of urine. I checkout without staying and was charged.

NA

Clean and confortable room. Friendly service. Complimentary breakfast and shuttle. Great rate.

I liked how pleasant the staff is, the fact there is a restaurant wothin the hotel, the rooms were very clean

I was only disappointed in check in. The staff person, while capable was not necessarily helpful. I wanted to mail some letters and was told to go to post office in town! Then discovered they were adding a $50 holding charge on our credit card to be refunded if we didn't charge against the room. Surprised in the room that there was no information about the property or area. However, the room was clean and every background staff person we ran into was friendly and made us feel welcome.

Staff was very friendly and helpful. Didn’t like the set up of the casino though.

Casino is ok at best. Food is not good Service is not good

Understaffed hotel. Got food poisoning at the breakfast buffet. AC units too loud. Other than all these problems,.......

Hotel grounds were covered with trash and cigarette butts. The bathroom in my room had alot of hair everywhere. The hotel charged my credit card an additional $785.00 after I paid through Orbitz. I turned this into my credit card bank for fraud and then had to get the hotel manager to remove the charge. NO EXCUSES FOR THIS‼️‼️‼️‼️😡🤬🤬🤬

Very friendly staff and nice clean rooms. Breakfast was awesome

Only reason I'm rating casino disappointment is due To smoking is allowed. I would have gambled longer than 10mins if I didn't have sit and smell smoke all night.

Once from orbitz then the hotel charged us when out was only suppose too be 80 I paid 210 dollars. The front desk people suck. The management never got back with me. I called their managers and never got a call back.

Did could not find our reservation, staff kept us waiting and did not even apologize for the wait.

Only complaint is cigarette smoke in casino. Room and service was great. Enjoyed live horse races for the first time. Will go back , great time!

W. Millen Drive Hobbs NM

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Zia Park Hotel places you within a 10-minute stroll of Zia Park Casino and Zia Park Racetrack. This 3-star hotel has 154 guestrooms and offers a casino, a 24-hour gym, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. Enjoy dining at one of 2 onsite restaurants including Club Aroma, which specializes in American cuisine. Get a pick-me-up at the coffee shop/cafe.


Rooms

All 154 soundproofed rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 42-inch flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds sport down comforters. Laptop-compatible safes, phones, and ironing boards are also available.


Property features

Guests staying at Zia Park Hotel enjoy access to a casino, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Zia Park Hotel

Everyone (12) Couples (3) Business (2) Family (3)
1
Everyone

Room had absolutely no soap. All the containers installed in the room were empty. I made three trips to the front desk and never got soap

By on Mar 7, 2022

1
Everyone

By on Jan 16, 2022

2
Family with small children

No, one is every at the desk. Remote never worked. Faucet drips in the bath tub. Asked for cleaning and they never came. Asked for towels and they had no extra. Had to wait 45 to get two towels. Door didn’t shut on its own. Carpet kept getting in the way. Glass all over the parking lot. If you like bread, that’s all you’ll get for breakfast. Ac made terrible sounds. Smelled like someone was cooking bacon next door. Would not recommend.

By on Oct 18, 2021

1
Business Business

I was shown two rooms, the first smelled of sewage and the second smelled of urine. I checkout without staying and was charged.

By on Sep 28, 2021

4
Partner Couples

NA

By on Sep 23, 2021

4
Everyone

By on Mar 16, 2020

Review comment responded on Mar 16, 2020

Thank you for taking the time to leave us a rating! We hope to turn your next visit into a five-star experience.

4
Family

Clean and confortable room. Friendly service. Complimentary breakfast and shuttle. Great rate.

By on Mar 14, 2020

Review comment responded on Mar 16, 2020

Thank you for taking the time to leave us a review! We're thrilled to hear you enjoyed your stay, and we hope to turn your next visit into a five-star experience.

5
Family

I liked how pleasant the staff is, the fact there is a restaurant wothin the hotel, the rooms were very clean

By on Nov 21, 2019

Review comment responded on Nov 22, 2019

Hi Ghost1210, Thank you so much for your positive feedback! Come back and see us soon! Take care. Zia Park Casino, Hotel, Racetrack

5
Everyone

By on Sep 10, 2019

Review comment responded on Sep 16, 2019

Hi Anonymous, Thank you so much for your positive feedback! Come back and see us soon! Take care. Zia Park Casino, Hotel, Racetrack

3
Everyone

By on Aug 25, 2019

Review comment responded on Aug 26, 2019

Hi Anonymous, I'm sorry to hear that you were disappointed with your experience at our casino, but we sincerely appreciate your feedback. Come back and see us soon! Take care. Zia Park Casino, Hotel, Racetrack

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