Service was not to the level I am used to in HCM. Not terrible, but not terribly proactive either. Room was great. Each room/apartment has its own WiFi router so speed was good. Rooms are clean and well-furnished. Shower was good, with plenty of hot water. Breakfast was okay, with a decent, but limited, selection. The major issue is the school next door. I was on a low floor, however, so this may not apply if you are on a higher floor. You wake up at around 6am whether you like it or not from the noise (kids and announcements over the school’s PA system), which is less than fun. Then, on the other side of the hotel, there is a construction site with its attendant noise. Between those two neighbors, you’d better be a heavy sleeper! Overall, a nice hotel in need of some Customer Service training to get things up to where they should be for a 4 star property in HCM.
This hotel have nothing to have a bad commend about it because all crews are super well experience training . They were super nice to let us check in early, this was very nice of them because all my family and my 76 year old parents were exhausted after 18 hours on and off of a airplane. The porter (Bao) was super nice -no complaining after waiting 2-1/2 hours long at a airport to pick us up and drove us back to a hotel and carried all 7 luggages to my room and he still greet us with A big smiling. A front desk screws, housekeeping screws, and a breakfast screws are always smiling. A Buffet is exellence food, specially PHO. A room is super clean and a bed is also super comfortable.
Staff is great. Very helpful. Everyone has good English skills. I am very happy I stayed here. I stayed in two different rooms. The lower floor was a little noisy in the morning. But the noise was from the sound of children playing at the school next door. I liked it. But I am an early riser.
Located in District 1, Homestead Parkview is within a 10-minute walk of popular sights such as Pham Ngu Lao Backpacker Area and Ben Thanh Market. This 41-room, 4-star aparthotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
Each apartment is air-conditioned and has an array of amenities, including a washer/dryer, a minibar, and an electric kettle. A 40-inch flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include free bottled water, a safe, and a phone.
Guests of Homestead Parkview enjoy free WiFi in public areas, a computer station, and express check-in. If you drive, self parking is VND 200000 per night, or you can take advantage of the airport shuttle (available 24 hours) for VND 557000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include express check-out, free newspapers, and a terrace.
Service was not to the level I am used to in HCM. Not terrible, but not terribly proactive either. Room was great. Each room/apartment has its own WiFi router so speed was good. Rooms are clean and well-furnished. Shower was good, with plenty of hot water. Breakfast was okay, with a decent, but limited, selection. The major issue is the school next door. I was on a low floor, however, so this may not apply if you are on a higher floor. You wake up at around 6am whether you like it or not from the noise (kids and announcements over the school’s PA system), which is less than fun. Then, on the other side of the hotel, there is a construction site with its attendant noise. Between those two neighbors, you’d better be a heavy sleeper! Overall, a nice hotel in need of some Customer Service training to get things up to where they should be for a 4 star property in HCM.
Dear Mr/Mrs Alec. Thank you very much for taking time to share your feedback with us. Your compliments inspire us to continually provide and improve the level of service that residents have come to expect. We look forward to welcoming you again at any one of our serviced residences. Sincerely yours, Lyn. Sales Admin.
This hotel have nothing to have a bad commend about it because all crews are super well experience training . They were super nice to let us check in early, this was very nice of them because all my family and my 76 year old parents were exhausted after 18 hours on and off of a airplane. The porter (Bao) was super nice -no complaining after waiting 2-1/2 hours long at a airport to pick us up and drove us back to a hotel and carried all 7 luggages to my room and he still greet us with A big smiling. A front desk screws, housekeeping screws, and a breakfast screws are always smiling. A Buffet is exellence food, specially PHO. A room is super clean and a bed is also super comfortable.
Staff is great. Very helpful. Everyone has good English skills. I am very happy I stayed here. I stayed in two different rooms. The lower floor was a little noisy in the morning. But the noise was from the sound of children playing at the school next door. I liked it. But I am an early riser.
Dear Our Valued Guest, Thank you very much for taking time to share your feedback with us. Your compliments inspire us to continually provide and improve the level of service that residents have come to expect. We look forward to welcoming you again at any one of our serviced residences. Yours sincerely, Lyn. Sales Admin.