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Best Western Plus Hershey

2.5 star property

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Photo gallery for Best Western Plus Hershey

Exterior
Lobby
Lobby
Property amenity
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only) | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1800 E CHOCOLATE AVE, Hershey, PA, 17033-1188
  • Place, Troegs Brewing Company
    ‪4 min drive‬
  • Place, Tanger Outlet Center
    ‪5 min drive‬
  • Place, Hershey Gardens
    ‪6 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible Tub, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Tub, Refrigerator & Microwave

9.6 out of 10
Exceptional
(22 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Roll-in Shower, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Roll-in Shower, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Microwave and Refrigerator, Safe, Non-Smoking

  • Sleeps 2
  • Free WiFi

1 King Bed, Non-Smoking, Communication Assistance, High Speed Internet Access, Microwave and Refrigerator, Safe

  • Sleeps 2
  • Free WiFi

1 King Bed And Sofabed Wifi Microwave Refrigerator Safe Non Smoking

  • Sleeps 4
  • Free WiFi

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Safe, Non-Smoking

  • Sleeps 4
  • Free WiFi

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi, Shower Only

  • Sleeps 4
  • Free WiFi

2 Queen Bed Wifi Microwave Refrigerator Safe Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Comm Assistance Two Queen Beds Room with Shower Only

Premium bedding, pillowtop beds, in-room safe, desk

Comm Assistance Two Queen Beds Room with Shower Only

  • Sleeps 4
  • Free WiFi

View all photos for Comm Assistance Two Queen Beds Room

Premium bedding, pillowtop beds, in-room safe, desk

Comm Assistance Two Queen Beds Room

  • Sleeps 4
  • Free WiFi

1 King Bed, Non-Smoking, Sofabed, High Speed Internet Access, Microwave and Refrigerator, Safe, Shower Only

  • Sleeps 4
  • Free WiFi

2 Queen Communication Accessible Microwave Refrigerator Safe Non Smoking

  • Sleeps 4
  • Free WiFi

1 King Communication Accessible Microwave Refrigerator Safe Non Smoking

  • Sleeps 2
  • Free WiFi

2 Queen Communication Accessible Shower Microwave Refrigerator Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Double 1 King Bed Non-Smoking High Speed Internet Access Sofabed Microwave and Refrigerator Safe Coffee Ma

Premium bedding, pillowtop beds, in-room safe, desk

Double 1 King Bed Non-Smoking High Speed Internet Access Sofabed Microwave and Refrigerator Safe Coffee Ma

  • Sleeps 2
  • Free WiFi

View all photos for Quadruple 2 Queen Beds Non-Smoking Communication Assistance High Speed Internet Access Microwave and Refriger

Premium bedding, pillowtop beds, in-room safe, desk

Quadruple 2 Queen Beds Non-Smoking Communication Assistance High Speed Internet Access Microwave and Refriger

  • Sleeps 4
  • Free WiFi

View all photos for Quadruple 2 Queen Beds Non-Smoking High Speed Internet Access Microwave and Refrigerator Safe Coffee Maker Fu

Premium bedding, pillowtop beds, in-room safe, desk

Quadruple 2 Queen Beds Non-Smoking High Speed Internet Access Microwave and Refrigerator Safe Coffee Maker Fu

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Hershey

Located in Palmdale, Best Western Plus Hershey is within a few miles (5 km) of sights such as Troegs Brewing Company and ZooAmerica. This 60-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Troegs Brewing Company - 4 min drive - 2.9 miles
  • Tanger Outlet Center - 5 min drive - 3.3 miles
  • Hershey Gardens - 6 min drive - 3.8 miles
  • ZooAmerica - 6 min drive - 3.5 miles
  • Hershey Theatre - 7 min drive - 2.5 miles

Getting around

  • Elizabethtown Station - 21 min drive
  • Harrisburg Intl. Airport (MDT) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Troegs Brewing Company - ‬4 min drive
  • ‪Filling Station - ‬13 min walk
  • ‪Funck's Restaurant - ‬7 min walk
  • ‪Wendy's - ‬3 min drive

About this property

Best Western Plus Hershey

At Best Western Plus Hershey, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
43-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Microwaves, coffee makers, and free local calls are also available. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
8.6 out of 10, Excellent, 1,951 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 1,150 square feet of conference space
  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs only
  • 2 total (100 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Cribs/infant beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 4:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Plus Hershey Hershey
Best Western Plus Hershey Hotel
Best Western Plus Hershey Hershey
Best Western Plus Hershey Hotel Hershey

Frequently asked questions

What can I see near Best Western Plus Hershey?

This hotel is situated in Palmdale, close to Hersheypark, Hersheypark Stadium, and Hershey's Chocolate World. You'll also find Giant Center and Troegs Brewing Company within a short drive.

How much does it cost to stay at Best Western Plus Hershey?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hershey on May 12, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Hershey?

Yes, uncovered self parking is offered for free at the hotel. Though parking is available on request, an electric car charging station and wheelchair-accessible van parking are also available.

Does Best Western Plus Hershey feature a casino?

No, Best Western Plus Hershey doesn't have a casino.

Will I find an indoor pool at Best Western Plus Hershey?

Yes, this hotel has an indoor pool.

Is Best Western Plus Hershey a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free wired internet as well as an indoor pool.

Are there hot tubs at Best Western Plus Hershey?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Hershey have a restaurant that serves breakfast?

Best Western Plus Hershey offers free buffet breakfast each morning though there is no restaurant.

Will Best Western Plus Hershey allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Plus Hershey for a fee of USD 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Best Western Plus Hershey?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Best Western Plus Hershey?

The closest major airport to Best Western Plus Hershey is Harrisburg Intl. Airport (MDT), which is 15.1 mi away (23 minutes by car). Another top airport is Harrisburg, PA (HAR-Capital City), which is located 19.7 mi away (27-minute drive).

Are there rooms with balconies that I can book at Best Western Plus Hershey?

No, there aren't any guestrooms at Best Western Plus Hershey that offer a balcony.

Best Western Plus Hershey Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1005 reviews
Rating 8 - Good. 205 out of 1005 reviews
Rating 6 - Okay. 76 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a central location.
Stayed 3 nights in Apr 2026

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great check in, clean room, pool for grandchildren
Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice and quiet
Stayed 1 night in Jan 2026

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, amenities
We had stayed at this hotel previously and found it to be an excellent budget hotel. This trip's experience was unfortunately not as good. First, we knew we would be a very late arrival. When I called to give them the heads up (as stipulated on the confirmation email), they asked me to call back around 11 pm because at midnight we would be listed as a "no show". I paid for the room, why should I have to call back and remind them I will be late? When we arrived, it took 30 minutes to check in because their card reader was down - even though they had my credit card on file, they still wanted to run my card. The food was terrible by hotel morning food standards - not much selection, the eggs that just came out of the kitchen were cold, the bagels were cold and slightly wet as they seemed to have just defrosted. They had a lot of young teams there, which is to be expected, but the lobby tables were never cleaned and always dirty - at breakfast, my plate stuck to the table! At night, the heater/air conditioning unit cycled on and off, so we were either always freezing or hot. In talking with other guests, we were not the only ones with this issue. It was not a good experience all around.
Stayed 2 nights in Jan 2026

10/10 Excellent

Carmen, PALMYRA

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I traveled from NYC. No complaints. Clean and customer service was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

ezgo

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Clean Comfortable bed Good breakfast
Stayed 1 night in Jan 2026

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, property conditions & facilities
Desk greeter was pleasant. Room and bathroom were clean. Would stay again
Stayed 1 night in Jan 2026

4/10 Poor

Shane

Room 207 you can hear the sliding entry door open and close every time someone enters. By hearing the door an example would be a train coming across the tracks. The nice receptionist said there was a room when I asked to change. Unfortunately the manager VETOd that bc they didn’t have enough staff to flip my room. So I listened to the train track sliding door for 4 straight nights 👍.
Stayed 3 nights in Jan 2026

4/10 Poor

kendall

Stayed 1 night in Dec 2025

6/10 Okay

erin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I did not have hot water for our showers. We were not informed of the hot water heater being repaired until we mentioned it to the front desk.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kirk

Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Staff. Clean updated room, pet friendly
Stayed 1 night in Jan 2026

8/10 Good

Marsha

Liked: Cleanliness
Nothing was restocked, pancake machine was empty and no one around to refill it. Hot chocolate machine was out of order.
Stayed 3 nights in Dec 2025

2/10 Terrible

John

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property looked great and was one of the cleanest hotels I’ve been in. The location was good. The staff was very professional and friendly. Unfortunately, none of that matters because the walls are paper thin. We walked as lightly as possible but could still hear and feel each other’s footsteps all the way from the bathroom with the water running. Rolling the desk chair sounds like thunder rumbling. We tried our best to be quiet. There were very few guests there when we went. But the slightest movement upstairs echoed through our room. The people upstairs were constantly moving the furniture, running, and dropping what from our room sounded like bowling balls. Although they were probably just kids toys. I don’t blame the other guests. It was definitely a structural issue. When the water ran upstairs it sounded like a train was rolling by and when they dropped things our headboard would literally shake. My 4 year old kept telling me she was scared. I had to keep telling her that we were safe and had to keep my hands over her ears all night so she could sleep. It’s a shame because it’s a really nice hotel. But we can’t go back there. If we had planned on staying for more than one night, I would’ve asked for my money back. I would rather sleep in the car than deal with that again.
Stayed 1 night in Dec 2025

4/10 Poor

Seth

Traveled with family
Disliked: Property conditions & facilities
Requested a late checkout and was 20 minutes over the 12 noon departure time, which wasn’t documented and was charged a $25 fee.
Stayed 1 night in Dec 2025

8/10 Good

tammy

Stayed 1 night in Dec 2025

10/10 Excellent

Leah

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nice hotel, kids running around past quiet hours but were very polite when I asked them to stop.
Stayed 2 nights in Dec 2025

2/10 Terrible

Matthew

Traveled with family and small children
Liked: Cleanliness
I was there for less than 10 hours. I needed a place to sleep and take a hot shower. There was no hot water. I was told that they weren’t supposed to tell guests but one of Their 2 water heaters was down. If I had known I would have booked somewhere well for $170 a night.
Stayed 1 night in Dec 2025

4/10 Poor

Irene

The room was clean but there was no hot water for showers during the entire stay!
Stayed 1 night in Dec 2025

10/10 Excellent

SAVISESH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Sohail

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and breakfast was good.
Stayed 2 nights in Dec 2025

8/10 Good

Marie Grace

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Matha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

2/10 Terrible

Nicole

Traveled with family
Disliked: Staff & service, property conditions & facilities
We had no hot water for our stay, a fact that the hotel did nothing to improve. In fact, they didn’t even make us aware that it was an ongoing issue…I had to say something to the front desk. Their response was that they had people working on it. So after a second day of no hot water, they were still “working on it,” and when I asked for a credit on my bill, I was told “the manager has to decide that.” Hot water in 15 degree temperatures is a necessity and the fact that they couldn’t provide it and didn’t provide a refund is shameful.
Stayed 3 nights in Dec 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean everything, hot water took a little bit to come on but the hotel was mostly empty as it was an off time of year but it did heat up after running for a bit.
Stayed 1 night in Dec 2025

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