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Hotel Haven

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Photo gallery for Hotel Haven

A breakfast setup with a table, chairs, and a view of a cityscape through a window.
Property video
Exterior
A bar area with a variety of liquor bottles and glasses.
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Unioninkatu 17, Helsinki, 00130
  • Place, Kauppatori Market Square
    ‪1 min walk‬
  • Place, Esplanadi
    ‪1 min walk‬
  • Place, Helsinki Cathedral
    ‪6 min walk‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

9.6 out of 10
Exceptional
(61 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Balmuir Suite

Balmuir Suite | Minibar, in-room safe, desk, laptop workspace

Balmuir Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe

Grand Deluxe | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Grand Deluxe Harbour View

Grand Deluxe Harbour View | Minibar, in-room safe, desk, laptop workspace

Grand Deluxe Harbour View

8.0 out of 10
Very good
(2 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Town Square)

A neatly made bed with a patterned bedspread, two bedside lamps, a large mirror above the bed, and a bench in front of the bed.

Suite (Town Square)

  • Harbor view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Helsinki

Located in Kaartinkaupunki, Hotel Haven is adjacent to Kauppatori Market Square and within a 10-minute walk of other popular attractions like Helsinki Cathedral. This 5-star hotel has 137 guestrooms and offers conveniences like 3 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Kauppatori Market Square - 1 min walk - 0.1 miles
  • Esplanadi - 1 min walk - 0.1 miles
  • Senate Square - 4 min walk - 0.3 miles
  • Helsinki Cathedral - 6 min walk - 0.3 miles
  • Stockmann - 9 min walk - 0.5 miles

Getting around

  • Kauppatori Station - 2 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 12 min walk
  • Helsinki-Vantaa Airport (HEL) - 42 min drive

Restaurants

  • ‪Kappeli - ‬2 min walk
  • ‪Story - ‬3 min walk
  • ‪Runar - ‬3 min walk
  • ‪Pompier - ‬2 min walk
  • ‪Salutorget - ‬3 min walk

About this property

Hotel Haven

Hotel Haven features a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for EUR 39 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include coffee/tea in a common area, express check-in, and express check-out.
Smart TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers, bathrobes, and slippers. Sitting areas, minibars, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 39 per night)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Renewable energy used
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Frequently asked questions

Is free cancellation available at Hotel Haven?

Hotel Haven offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Haven?

As of Jul 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Haven on Jul 28, 2026 start from $174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Haven?

This hotel is situated in Kaartinkaupunki, just steps from Kauppatori Market Square and Esplanadi, and within a short walk of Senate Square. You'll also find Allas Sea Pool and Stockmann less than a mile away.

Is parking available on site at Hotel Haven?

Yes, parking is offered for EUR 39 per night.

Does Hotel Haven have luxury amenities?

Yes, some luxury features of this hotel include 3 restaurants, concierge services, and a bar/lounge.

Does Hotel Haven have a casino on the premises?

No, Hotel Haven doesn't have a casino.

Is there an indoor pool at Hotel Haven?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Haven?

This boutique hotel offers plenty of amenities for couples including 3 restaurants, proposal/romance packages, and a bar/lounge.

Are there hot tubs at Hotel Haven?

No, there isn't a spa tub at this hotel.

Does Hotel Haven have a restaurant with a breakfast menu?

Yes, Hotel Haven has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel Haven allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Haven for a fee of EUR 15 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Haven?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hotel Haven?

The closest major airport to Hotel Haven is Helsinki-Vantaa Airport (HEL), which is 12.6 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Hotel Haven?

No, there aren't any guestrooms at Hotel Haven that offer a balcony.

Hotel Haven Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 710 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, perfect location, nice room ös and great breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast selections
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in downtown Helsinki.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mira

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location, professional helpful staff, great rooms and breakfast.
View from our room
Breakfast room overlooking the sea and Helsinki food hall
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

John

Efficient and pleasant staff. Rooms were clean and comfortable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room with a view of the harbor, a wide selection of delicious breakfast, great and safe location near tourist attractions, restaurants and shopping.
View from the room
Breakfast area
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catriona

Liked: Cleanliness, property conditions & facilities, room comfort
Cosy, boutique hotel, very clean, good bar with fire.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and airy with good storage. Bed was comfortable. Shower was excellent. Staff were always friendly and helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in the center of town, great breakfast
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities
Todo excelente.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nisha

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good, though repetitive. Room was clean, very warm and cozy. The staff was friendly, always met with a smile - not so common on this side of Earth apparently. Location was perfect for tourists.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ruel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel has wifi. But it is public. no password. I felt very suspicious about hacking, especially when I noticed strange things happening with my phone messages. For a "5-star" hotel that cannot offer secure wifi to guests, I find it very disappointing. Also, they don't have functioning scales and batteries. The hotel looks good from the outside. excellent location. Just need to provide secure wifi to guests to make it excellent.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mercedita

Liked: Cleanliness, staff & service, amenities
Staff at the front desk are very helpful. Very clean room and bathroom. It’s very quiet and most of all it’s convenient to al the stores, attractions and restaurants. I will definitely stay again at Hotel when I return to Finland next year.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Högnäs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

soyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, spacious room and good breakfast
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ellen

Loved the bed. Nice, big room. The breakfast was very nice. Really liked
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Central Helsinki hotel

Excellent 4* hotel near the centre and port of Helsinki
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic and quirky. Lovely staff, and great room and location!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast and a lovely bar. Well equipped room with a comfortable bed.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room. Excellent breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jaana

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, staff and location!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Zicong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, close to several tourism places.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, great breakfast, convient location, helpful staff.
Stayed 2 nights in Sep 2024