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Hotel Haven

Property class: 5 and above
VIP Access

Choose dates to view prices

Photo gallery for Hotel Haven

A breakfast setup with a table, chairs, and a view of a cityscape through a window.
Property video
A bar area with a variety of liquor bottles and glasses.
Courtyard
A hotel lobby with marble steps, a central fireplace, and a sign for the Havis Terrace.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Unioninkatu 17, Helsinki, 00130
  • Place, Kauppatori Market Square
    ‪1 min walk‬
  • Place, Esplanadi
    ‪1 min walk‬
  • Place, Helsinki Cathedral
    ‪6 min walk‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room

A neatly arranged hotel room with a bed, a chair, a table with a lamp, and a painting on the wall.

Superior Room

9.6 out of 10
Exceptional
(67 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Junior Suite

A hotel room with a large bed, two bedside tables with lamps, a headboard, and a framed picture on the wall.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe

A neatly made bed with a floral-patterned bedspread, two bedside lamps, and a framed artwork above the bed.

Grand Deluxe

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Grand Deluxe Harbour View

A hotel room with a sofa, a small table with a lamp, and a view through the window.

Grand Deluxe Harbour View

8.8 out of 10
Excellent
(3 reviews)
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Town Square)

A neatly made bed with a patterned bedspread, two bedside lamps, a large mirror above the bed, and a bench in front of the bed.

Suite (Town Square)

  • Harbor view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Helsinki

Located in Kaartinkaupunki, Hotel Haven is adjacent to Kauppatori Market Square and within a 10-minute walk of other popular attractions like Helsinki Cathedral. This 5-star hotel has 137 guestrooms and offers conveniences like 3 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Kauppatori Market Square - 1 min walk - 0.1 miles
  • Esplanadi - 1 min walk - 0.1 miles
  • Senate Square - 4 min walk - 0.3 miles
  • Helsinki Cathedral - 6 min walk - 0.3 miles
  • Stockmann - 9 min walk - 0.5 miles

Getting around

  • Kauppatori Station - 2 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 12 min walk
  • Helsinki-Vantaa Airport (HEL) - 42 min drive

Restaurants

  • ‪Kappeli - ‬2 min walk
  • ‪Story - ‬3 min walk
  • ‪Scandinavia Cafe - ‬3 min walk
  • ‪Robert's Coffee - ‬2 min walk
  • ‪Goodwin The Steak House - ‬2 min walk

About this property

Hotel Haven

Hotel Haven features a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for EUR 39 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include coffee/tea in a common area, express check-in, and express check-out.
Smart TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers, bathrobes, and slippers. Sitting areas, minibars, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 39 per night)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Renewable energy used
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 39 per night
  • Pet fee: EUR 15 per accommodation, per day (maximum EUR 50 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Haven Helsinki
Haven Hotel
Hotel Haven
Hotel Haven Helsinki
Haven Hotel Helsinki
Hotel Haven Hotel
Hotel Haven Helsinki
Hotel Haven Hotel Helsinki

Frequently asked questions

Is free cancellation available at Hotel Haven?

Hotel Haven offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Haven?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Haven on Nov 15, 2026 start from $182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Haven?

This hotel is situated in Kaartinkaupunki, just steps from Esplanadi and Kauppatori Market Square, and within a short walk of Senate Square. You'll also find Stockmann and Helsinki Music Centre less than a mile away.

Is parking available on site at Hotel Haven?

Yes, parking is offered for EUR 39 per night. An electric car charging station is also available for guests.

Does Hotel Haven have luxury amenities?

Yes, some luxury features of this hotel include 3 restaurants, a 24-hour gym, and a bar/lounge.

Does Hotel Haven have a casino on the premises?

No, Hotel Haven doesn't have a casino.

Is there an indoor pool at Hotel Haven?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Haven?

This boutique hotel offers plenty of amenities for couples including 3 restaurants, proposal/romance packages, and a bar/lounge.

Are there hot tubs at Hotel Haven?

No, there isn't a spa tub at this hotel.

Does Hotel Haven have a restaurant with a breakfast menu?

Yes, Hotel Haven has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel Haven allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Haven for a fee of EUR 15 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Haven?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hotel Haven?

The closest major airport to Hotel Haven is Helsinki-Vantaa Airport (HEL), which is 12.6 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Hotel Haven?

No, there aren't any guestrooms at Hotel Haven that offer a balcony.

Hotel Haven Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 713 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room clean and quiet, breakfast was good. Good location, easy walking to city centre, design district and port We would recommend staying at this hotel
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and the hotel location was perfect.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff in wonderful location. Breakfast was delicious and rooms were spacious and quiet.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location near the terminal and shopping areas. Loved the breakfast and staff was very helpful
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and would definitely recommend this hotel! We absolutely loved the location—it was very convenient and made it easy to enjoy the surrounding area. The breakfast was delicious and a great way to start each morning. What really stood out to us, though, was the excellent service. The staff throughout the hotel, including the lobby, restaurant, and bar, were always friendly, helpful, and welcoming. Everyone had such a positive attitude and made us feel well taken care of throughout our stay. Our room was very clean, comfortable, and well maintained, which made our stay even more enjoyable. Overall, we had a great experience and would happily stay here again. Thank you to the entire staff for the wonderful hospitality!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff, professional and friendly. Highly recommend the breakfast, it is really good… and the location is perfect for long walks.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel. Well deserved 5 stars. Super central location (walking distance anywhere in the city), friendly and very helpful staff, great gym, and well maintained property.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, perfect location, nice room ös and great breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cosy place
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfectly located. Room was clean and comfortable. Staff was courtesy and efficient.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 4 days on a business trip. Would 100% recommend for location, facilities and professionalism. Breakfast and room were both excellent. Would stay again.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast selections
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location, professional helpful staff, great rooms and breakfast.
View from our room
Breakfast room overlooking the sea and Helsinki food hall
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in downtown Helsinki.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room with a view of the harbor, a wide selection of delicious breakfast, great and safe location near tourist attractions, restaurants and shopping.
View from the room
Breakfast area
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Efficient and pleasant staff. Rooms were clean and comfortable
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Cosy, boutique hotel, very clean, good bar with fire.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Really great. Attentive staff. Fair price. Clean rooms. Overall excellent. Except if you like to read in bed. Being a headlamp. Our upgraded room had nicely designed nightstand lights that were almost worthless for reading.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in the center of town, great breakfast
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, spacious room and good breakfast
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms, staff and location!
Stayed 1 night in Sep 2024