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Holiday Inn Hefei Downtown

4.0 out of 5.0

Recent guest reviews

This has now firmly established itself as "my" Hefei hotel. Prices are good and service, facilities etc are top rate. I visited twice in 17 days, both times booking an executive room. Sirocco restaurant on the 2nd floor offers a good western breakfast always and in the evenings for 138 yuan a head there is an all you can eat and all the beer (bottled) you can drink buffet. This buffet is heaven for shellfish lovers - there are many types on offer and at intervals a "cowboy" comes around offering various barbecued meats. Any trencherman would not be disappointed. The rooms are excellent and offer every toiletry you could need, including probably the best hotel disposable razors I have ever encountered. My only gripe concerns the executive lounge. I pay extra not because i need a bigger room but for the inclusive breakfast and complimentary drinks in the early evening. The range of drinks is limited to whisky, bourbon, vodka, cognac and Kahlua (who the hell drinks that??) and yet my tipple is gin. They have none, which for me is disappointing, I rarely have chance to have a G&T in China. The complimentary snacks, amazingly, comprise a selection of biscuits. That's it. Sometimes if you are not that hungry, in a good executive lounge you can dine purely on snacks such as chicken wings, pasta bolognese etc but not here. If Holiday Inn's GM sorts out the executive lounge drink selection and lays on some actual food the place would be paradise. It remains however, "my" Hefei hotel.

Stayed one night in this hotel, Utilised room and breakfast, had a drink at the lobby bar Room - good sized, came with water and free amenities. Problem is air quality, the party that booked for me booked smoking room and they ran out non-smoking rooms, so I had to accept a smoking room. Breakfast- boring and does not feel like international quality, feels very local Service - front desk feels very local and not too friendly Internet - worked okay Lobby bar - a lot of smokers, air quality was bad Overall this hotel feels very local. Rates are low but will not want to return.

This used to be swiss hotel but now it's newly renovated holiday inn express. The front desk can speak good English, good enough to communicate. Our room was surprisingly no cigar smell although we asked for a non-smoking room we knew there is no such room as "non-smoking" in China! It was well deodorised and fumigated. Breakfast is just a typical chinese food but they have milk and cereals and bread.

I thought I had booked the other Holiday Inn in Hefei but found the taxi taking ,me here. Having returned mainly for the breakfast I was not pleased to learn this one didn't know what French toast was, let alone offer it. I requested they booked me into the one I intended (which they were willing to do) and the girl on reception asked me to spell what I wanted then disappeared. She came back to tell me they couldn't do maple syrup but the chef would cook the French toast for breakfast and give us honey. She put on such a disconsolate face that I had to relent. We stayed. As so often happens in life, unexpected surprises arise from errors. This was one of the best. I think we were upgraded to executive because the room was on the 23rd floor and was enormous. The entire hotel is spotless and the toiletries more than ample, in fact the disposable razor was the best i have ever had in any hotel. Most attempt to tear your facial skin off but I swear this could be used twice. There was HBO for western films on the TV along with BBC news - and a stocked minibar! Aircon worked very well and there was little to noise to disturb sleep. As a smoker it was a boon to be able to light up in the lobby bar and also a section of the restaurant. The staff mostly spoke reasonable English and they were very keen to please. In the morning we went down for breakfast and there was a substantial array of food for both eastern and western guests and voila! A plate full of French toast and honey was produced - the chef had even made some for any other guests who fancied it. Maybe it will become a regular feature. In conclusion, I have no compunction in recommending this hotel to any visitor to Hefei. Wonderful staff and reasonably priced. I think both the Holiday Inns try to outshine the other and there is little to differentiate but as an inveterate smoker this one pips the other.

I will definitely be back because of the staff, although their english is poor, who is friendly. There are 2 lady staffers can speak good english. I forgot their names. Room is great with big window and at anytime, you can have good chat with the staff or bala. Hefei itself is terrible but the hotel make my day that i could enjoy more than going outside. Danny

A good clean comfortable hotel, nice room sizes, However the English needs to be improved a lot and would have liked a better room service menu with more local fare and variety in the menu Excellent breakfast spread but would appreciate better arrangements and faster internet

I stayed in this property as I need a Hotel well located in Hefei for one night stay. Therefore location was convenient and not far from a big shopping mall (Wanda Plaza). Room was fine and service most of time was good. Breakfast was also fine, although as expected mostly with local food. However, the worst part was a shameful internet connection that didn´t let me download mails the whole evening. I only could do that at 5am when I woke up, so it was very clear that this Hotel does not have a proper internet service for guests, so if you travel for business, it will be better to look for other Hotels in the city as I will also do myself if I have to come back to Hefei.

reserved a common room n' received a very big n' nice room with a huge glass wall to view clean n' well maintained a bath tub would be useful bell man wasn't so helpful when arriving but OK when leaving

We stayed at Holiday Inn Downtown Hefei for six nights. It is a great property which offers easy walking access to the key sites in Hefei (Memorial to Lord Bao; Mingjiao Temple; Former Residence of Li Hongzhang) as well as the Peace Square, Wanda Plaza shopping center, Parksons shopping mall and the “walking street” (a pedestrian walkway filled with shops and various street vendors). We booked an Executive Club room and being IHG platinum we were upgraded to a beautiful two-room suite. It offered great views of the surrounding area. A new complex is being built across the street so that may ultimately impair some of the views. The room furnishings were very nice and included two huge flat-screen TVs as well as a mini-bar, water boiler and complimentary tea and coffee. We enjoyed the hospitality of the Executive Club lounge both in the afternoons and evenings. In the afternoon, it was a great place to relax and enjoy a cold beverage while snacking on peanuts that were grown in the area. Cookies also were available. In the evenings, there was a complimentary full bar (with top-label liquors as well as beers and wines) from 6:00PM – 7:30PM. You serve yourself or a staff member will gladly make the beverage of your choice. Since our stay was during the National Days holidays, the Club did not have its usual evening snack buffet. Instead, we were given a great appetizer menu from which to choose a variety of delicious dishes – hot and cold – which were then sent up from the restaurant. All staff members were excellent and truly made us feel welcome; in fact, like we were family! We enjoyed meeting and chatting with each of Susan, Connie and Elena. They were all very professional and friendly and each spoke excellent English (as did many other staff members). The breakfast buffet at Sirocco was excellent! Mr. Li and his chefs and wait staff do a terrific job. The restaurant features both Chinese and Western dishes. We especially enjoyed the noodle soup, prepared to order, each morning. The other dishes were all hot and tasty and were constantly replenished. Also, there was a great variety of fresh fruits as well as delicious breads and deserts. Mr. Li personally delivered fresh fruits to our room along with cookies and chocolates. Talk about truly personalized service! Hefei doesn’t yet receive a large number of Western tourists so it was nice to be off the beaten path. People on the streets are very friendly and genuinely excited to meet Westerners – especially from America – and often asked us to pose for photographs with them. While we don’t speak any Chinese and most people don’t speak English (outside of the hotel), gestures and smiles go a long, long way. We’re definitely looking forward to returning to the Holiday Inn Downtown Hefei again soon!

Nice hotel with good service. It is obvious that the management takes care of the hotel by walking around. General Manager, Bala Krishnan welcomed me on arrival and we met Bala on numerous occasions and became friends during my visit. He even asked me to call him by his nickname "stretch". I will return again just to meet Bala.

Room options

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Executive Room, 1 King Bed

King 1 | Sleeps 2

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 121 reviews