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Candlewood Suites Hattiesburg

2.5 out of 5.0

Recent guest reviews

Nice clean place. The staff are extremely nice. And one of the best customer service I have had in a long time. Thanks you Bailey, Sophia, Karen, and the great housekeeping staff that made my stay outstanding. Highly recommend this place. Great access of the highway. Ms Ragland: your staff are wonderful!!

Went to Candlewood because it's just our favorite place to stay, as usual we were not disappointed. Great location, quiet area, and friendly staff. The rooms were clean and spacious, with a full fridge and stove top. The only complaint I have is that we had to go to the hotel next door to use the pool, however they were very polite and even offered towels.

Spent 2 nights while attending a convention--super easy check in, rooms are large with kitchenettes, bathrooms large and the beds are very comfortable! No daily housekeeping but you can get extra towels and toiletries at the desk! Also puzzles and games!!coffee in the lobby and 4 cup coffeemaker in the room--only one package of coffee so ask for extra if staying longer! Only one complaint: internet was lousy--on and off, erratic--we were on floor 4 so don't know if that was the problem!! They need a better provider !!

We came to Hattiesburg to see our son graduate from college. We wanted a king suite that was roomy for 4 of us. This was a great hotel choice. The room was extremely clean and there was plenty of space. It has a kitchenette with a full refrigerator, a table/countertop where we could sit and eat, a living room area with a fold out sofa and a recliner and a separate room for the king sized bed. There were 2 closets so we could get all of our clothes out of the way. It was great. It also had a gym and laundry which we didn't have time to use and they said that we could use the pool at the hotel next door, though we didn't have time for this either. They don't have daily maid service in the rooms so we had to go down and get towels a couple of times, although one day housekeeping did knock on the door and ask if we needed anything. The lobby is really small, kind of a bare-bones type of place, not someplace you'd invite people over to hang out for a while. These are the only 2 (very small) negatives about the place. Overall, it was great! It was quiet without street noise or noise from other people in the hotel.

I have traveled to many different places and always chose the more "upscale" hotels until last year when on a trip with my parents we stayed in a Candlewood Suites on an unplanned overnight. I was very impressed by how clean the room was and the beds are exceptionally comfortable which was a happy surprise due to my back issues. They are an extended stay hotel so they do not offer a hot breakfast but they do have a little area where you can purchase a snack, drink, or on the go breakfast item. The staff were extremely courteous and the location is great with several restaurants located nearby.

We couldn't sleep at all because a large group of guests kept running up and down the hallway screaming, yelling, fighting.. Pretty much anything you could imagine. It sounded like this was happening in the parking lot outside our window, as well. This went on until the early morning hours so we didn't get much sleep. The front desk staff shouldn't allow this type of behavior in the parking lot or inside the hotel. It is unacceptable! We will not stay here again.

The staff was friendly, however very slow with check-in and operations. Although the rooms were non-smoking, the entire third floor reeked of cigarettes. We had to check in late around 10:00, and the parking lot had several people drinking and acting out, so we were pretty uncomfortable being outside of the hotel with our kids. The beds were comfy and rooms were mostly clean, with the exception of the countertops.

We have been visiting here for several years on the way to Gulf Shores. Great pet friendly hotel with excellent grass for the dogs. Rooms are very well appointed and beds are very comfortable. Wifi was easy to access and worked great. Great location with easy access to I59 and Highway 49. Always look forward to staying here.

Best customer service ever! The team has really gone above & beyond for us. Karen is a sweetheart and a true life saver. I appreciate everything you guys! The king suite is the perfect size and the kitchen is fully equipped. You can even check out a blender or board games from the front desk.

When we first checked in we were given a non smoking room that had clearly been smoked it. The clerk gave us another room that was much better. The front desk attendants were nice. And there is a lending library, which was nice. Some of the negatives were: when we checked in with 4 people there were only enough towels for 3 people. The next day our room did not get cleaned, which is somewhat typical of an extended stay type of hotel, but most hotels at least change out towels and trash. So, we took our dirty towels to exchange for clean and we were told there were not any clean towels. Then the next day our freezer was not making ice quick enough so we asked if there was an ice machine and we were told there was not one except the one in our freezer. I have stayed in many hotels because we travel a lot. I expect to not have to share a towel with my teenager and almost all hotels have an ice machine regardless of whether or not there is an ice maker in the room freezer. When you first check in the ice maker is not even turn on, so guest are expected to wait for it to make ice? Our room was mostly clean with the exception of some mold around the bath tub.

9 Gateway Dr Hattiesburg MS

Hotel highlights

  • Free parking
  • Fitness center
  • Laundry facilities

Candlewood Suites Hattiesburg is located 2.7 mi (4.4 km) from University of Southern Mississippi and within a 10-minute drive of Hattiesburg Zoo. This 109-room hotel has in-room conveniences like kitchens, refrigerators, and microwaves. In central Hattiesburg, the hotel is also close to Turtle Creek Mall.


Rooms

The 109 air-conditioned rooms feature kitchens with refrigerators and microwaves. For entertainment, guests can expect to find cable TV. Coffee makers, free local calls, and ironing boards are other standard amenities.


Property features

At Candlewood Suites Hattiesburg, guests have access to a fitness center, laundry facilities, and barbecue grills. Free parking is available if you drive. Helpful staff can provide dry cleaning/laundry services and a safe deposit box at the front desk. This hotel also has a gift shop.

Room options

Studio Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio Suite, 1 King Bed

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Standard Room

Queen 1 | Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 146 reviews