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The Smart Hotel Hatyai

3.0 star property

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Photo gallery for The Smart Hotel Hatyai

Front of property
Deluxe Double Room | Minibar, soundproofing, free WiFi, bed sheets
Family Room | Terrace/patio
Interior entrance
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
100 Soi 27 Kanchanavanich Road, Kho Hong, Hat Yai, Songkhla, 90110
  • Place, Central Hatyai
    ‪5 min walk‬
  • Place, Asean Night Bazaar
    ‪12 min walk‬
  • Place, Prince of Songkla University Hatyai Campus
    ‪4 min drive‬

Room options

View all photos for Family Room - (1 Double Bed 1 Single Bed)

A hotel room with two beds, each with white bedding and orange pillows, a large mirror, and a decorative wall piece.

Family Room - (1 Double Bed 1 Single Bed)

  • Sleeps 3
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Minibar, soundproofing, free WiFi, bed sheets

Superior Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, soundproofing, free WiFi, bed sheets

Superior Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, soundproofing, free WiFi, bed sheets

Deluxe Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, soundproofing, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Bed

Minibar, soundproofing, free WiFi, bed sheets

Superior Double Bed

  • Sleeps 2
  • Free WiFi

View all photos for Superior Twin bed

A double bed with two pillows, a bedside table with a lamp, and a wall-mounted light fixture.

Superior Twin bed

  • Sleeps 2
  • Free WiFi

About the neighborhood

Hat Yai

Located in Kho Hong within a short walk of Central Hatyai, The Smart Hotel Hatyai is within 2 miles (3 km) of other popular sights such as Tesco Lotus. This 3-star hotel has 69 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking. It's connected to a shopping center in central Hat Yai and also close to Central Department Store and Lee Garden Plaza.

What's nearby

  • Central Hatyai - 5 min walk - 0.3 miles
  • Asean Night Bazaar - 12 min walk - 0.7 miles
  • Greenway Garden Center - 17 min walk - 0.9 miles
  • Prince of Songkla University Hatyai Campus - 4 min drive - 1.9 miles
  • Diana Shopping Complex - 4 min drive - 2.4 miles

Getting around

  • Hat Yai Railway Station - 14 min drive
  • Hat Yai Intl. Airport (HDY) - 21 min drive

Restaurants

  • ‪จันทนีย์หมี่ผัดกะทิกุ้งสด Central Festival Hatyai - ‬11 min walk
  • ‪After You (อาฟเตอร์ ยู) - ‬12 min walk
  • ‪Shabushi (ชาบูชิ) - ‬13 min walk
  • ‪KOI Thé - ‬11 min walk
  • ‪Starbucks (สตาร์บัคส์) - ‬12 min walk

About this property

The Smart Hotel Hatyai

The Smart Hotel Hatyai features free WiFi in public areas, meeting rooms, and express check-in. There's free parking, and an airport shuttle (available 24 hours) for THB 300 per vehicle one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include express check-out, free newspapers, and a terrace.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and slippers. Other standard amenities include balconies, refrigerators, and minibars.

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  • Air conditioning
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Jul 1 - Jul 2
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: THB 300 per vehicle (one-way)
  • Airport shuttle fee per child: THB 200.00 (one-way), (from 6 to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Smart Hotel Hat Yai
Smart Hotel
Smart Hat Yai
Smart
The Smart Hotel Hatyai Hotel
The Smart Hotel Hatyai Hat Yai
The Smart Hotel Hatyai Hotel Hat Yai

Frequently asked questions

Are free cancellation options available at The Smart Hotel Hatyai?

The Smart Hotel Hatyai offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Smart Hotel Hatyai?

As of Jun 19, 2026, prices found for a 1-night stay for 2 adults at The Smart Hotel Hatyai on Jun 21, 2026 start from $22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Smart Hotel Hatyai?

This hotel is situated in Kho Hong within a short 10-minute walk of Central Hatyai and also 13 minutes on foot from Asean Night Bazaar. You'll also find Red Mountain Driving Range and Greenway Garden Center less than a mile away.

Will I be able to park at The Smart Hotel Hatyai?

Yes, self parking is offered for free at the hotel.

Does The Smart Hotel Hatyai feature a casino on the premises?

No, The Smart Hotel Hatyai doesn't have a casino.

Will I find an indoor pool at The Smart Hotel Hatyai?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Smart Hotel Hatyai?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as a restaurant.

Does The Smart Hotel Hatyai have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Smart Hotel Hatyai have a restaurant with a breakfast menu?

No, The Smart Hotel Hatyai doesn't have a restaurant that serves breakfast.

Will The Smart Hotel Hatyai allow pets to stay free of charge?

No, pets aren't allowed at The Smart Hotel Hatyai.

Does The Smart Hotel Hatyai have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Smart Hotel Hatyai?

The closest major airport to The Smart Hotel Hatyai is Hat Yai Intl. Airport (HDY), which is 9.8 mi away (21 minutes by car).

Can I book a room with a balcony at The Smart Hotel Hatyai?

Yes, every guestroom at The Smart Hotel Hatyai comes with a balcony.

The Smart Hotel Hatyai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 22 out of 57 reviews
Rating 8 - Good. 27 out of 57 reviews
Rating 6 - Okay. 5 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Standard room. Plugs where you need them, Good wifi. Decent beds.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay at this hotel
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

SIP BOEY

Liked: Cleanliness
Disliked: Staff & service, amenities
walking distance to shopping area; quiet. But hotel staffs needs training to be professional.
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Somsuda

Disliked: Amenities, property conditions & facilities
Hot water didn't work.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Verified traveler

The location is quite deep in from main road. Arrived 3pm but the rooms only available 4pm ++. Water pressure not stable. Got dirt stain on bed sheet.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No iron board..

Good size room. Clean and cozy. But no iron board available.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hat Yai Hotel

Great hotel ,clean,comfortable,good staff
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value newish Hotel

Very friendly staff,spotlessly clean and quiet rooms. Good shuttle service to Central Mall. Some staff do not speak a lot of English but are all very helpful. Not in town but that was not a problem.
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
จ่ายเงินครบผ่านเอ๊กพรีเดี่ย/แต่พอเข้าพักพนักงานโทรตามบอกตัดบัตรเครดิตเราไม่ผ่าน/ให้ไปจ่ายใหม่/แถมราคาที่ให้ไปจ่ายใหม่ก็เป็นราคาที่แพงจากเดิมเพิ่มอีก500กว่าบาท/คืน เราบอกอป็นไปไม่ได้ ดีว่าไม่เชื่อพนักงาน/โทรถามเอ๊กพรีเดี่ย ใช้เวลาเกือบครึ่งชั่วโมง สรุปพนักงานเข้าใจผิด แย่มากๆ/ถ้าเป็น ต ป ท ทำไงใครรับผิดชอบ ค่าโทรศัพท์/ผิดหวังกับห้องนำ้มากๆ/ไม่มีฉากกั้นกันเปียกอาบนำ้เปียกพื้นหมด/เปลี่ยนเสื้อผ้าไม่ได้เลย/ภายในห้อง ok ดีหมด
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Excellent...
Stayed 1 night in Nov 2019
Verified

8/10 Good

lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel location

It was great. The hotel was around 15 minutes from hatyai train station.The staff attended our requests promptly. The hotel provides shuttle service to central festive mall and ASEAN night bazaar. We used Grab tuktuk service to go around other places in hatyai.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Ng

Liked: Cleanliness, staff & service
Extremely convenient despite being sited at in the suburbs of Hatyai as an efficient shuttle service is provided to Central Festival, largest shopping mall in Hatyai and to Hatyai Bus Station. From these two places, transfer onto Songtheaws(10 Baht per head) to Hatyai is easy.
Stayed 3 nights in May 2019
Verified

8/10 Good

Kamilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Dilok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ภาพรวมดีมาก
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet close to Central Festival Mall. Free shuttle bus are also provided
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shopping centre. Clean. No coffee provided. Slight mistake by staff on access card deposit refund. Otherwise all good
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Tan

Liked: Cleanliness, staff & service, room comfort

Good place to stay

The room is clean, the hotel is near to central festival.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water is dirty on our last day staying. Don't know the reason.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

lim

Liked: Staff & service, property conditions & facilities, room comfort
nice hotel quite and near to shopp centre and night market. will come back again.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice hotel with friendly helpful staff
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but clean and reasonable price

Location nearby to central festival and asean night bazaar. With free shuttle service
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Nurul Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The check in was slow. But other than that everything is good. Worth mentioning that the hotel is very thorough. One of my friend left a Tshirt in the room. Before we left they gave it back to us.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Kritika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมสะอาดดีค่ะ เงียบสงบ ไม่วุ่นวาย การเดินทางก็สะดวก ใกล้ห้างเซ็นทรัลนิดเดียวเลย
Stayed 2 nights in Sep 2018
Verified

8/10 Good

amy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
+ve : hv covered parking space, free shuttle to asean night market -ve : parking assistant treat me like i don't know how to park a car, their front desk say i cant stay in one room for 4 person without checking my booking and i hv booking for two room, asking for id that i don't understand what she really request
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lost and Found

My wife lost her earring but we were very grateful when the reception returned the lost earring. You guys are trustworthy. Thank you
Stayed 2 nights in Aug 2018