No elevator lies about breakfast no breakfast no gym area was no clean! Receptionist was very nice
Run down, filthy, everything was broken.
Ad said breakfast...no breakfast....not even one bottled water in room. Some repairs going on. At least the Color TV and shower were good!
The property itself is right near downtown West Hartford. This is truley a 2 star hotel though. The hotel is rundown and dirty. My bed sheet had a burn hole in it, the AC did not work properly. There was no breakfast as discussed. However. I was in the room for less than 8 hours and served its purpose with me all ok.I would not stay here iwth family.
The location was why I chose this Inn. The staff was nice. The room and bathroom was decent and clean. Not many channels to watch on the TV. Only stayed two nights
Hotel has odd parking but it’s okay. Room was missing ice bucket.
Coffee was lukewarm & creamers had gone sour. Staff helpful & friendly. Secure parking undercover. Convenient location. Affordable.
Staff were welcoming and friendly, room was modern and clean. Bed was comfy, WiFi worked great. As a person traveling alone this hotel felt safe and secure. Location is excellent and easy walking distance to a variety of lovely shops, stores and restaurants. The only reason for four stars is that the building itself seems a bit out of date but everything else is great!
Check in experience was excellent! The new management is making a really big difference. Thank you for taking the time to make sure my stay was excellent!
Decent hotel at a good location to the u of Hartford
Good location. Safe area. Easy to walk to restaurants.
Clean room, comfortable bed, a/c worked well, good location, good price, dated facility which doesn't look as good as it actually is.
Within a short walk of The Center & The Square, West Hartford Inn is within a mile (2 km) of American School for Deaf. This 52-room hotel has free in-room WiFi, free self parking, and a gym.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
At West Hartford Inn, guests have access to a gym, free WiFi in public areas, and a business center. Free parking is available if you drive. Front-desk staff can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a computer station, express check-out, and free newspapers.
No elevator lies about breakfast no breakfast no gym area was no clean! Receptionist was very nice
Run down, filthy, everything was broken.
Ad said breakfast...no breakfast....not even one bottled water in room. Some repairs going on. At least the Color TV and shower were good!
The property itself is right near downtown West Hartford. This is truley a 2 star hotel though. The hotel is rundown and dirty. My bed sheet had a burn hole in it, the AC did not work properly. There was no breakfast as discussed. However. I was in the room for less than 8 hours and served its purpose with me all ok.I would not stay here iwth family.
thank you
thank you
thank you for staying with us.
Dear Valued Guest, Thanks for staying with us and for appreciating your stay with us. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you.
The location was why I chose this Inn. The staff was nice. The room and bathroom was decent and clean. Not many channels to watch on the TV. Only stayed two nights
I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Dear Guest, Thanks for staying at our hotel. We welcome your review and comments. We are paying special attention towards improving the customer services AND WHOLE PROPERTY UNDER FULL RENOVATIONS. We have checked the amenities as observed by you and are continuously improving our room features. We look forward to seeing you again.
Thank you for your kind words