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Recent guest reviews

Run down, filthy, everything was broken.

Ad said breakfast...no breakfast....not even one bottled water in room. Some repairs going on. At least the Color TV and shower were good!

The property itself is right near downtown West Hartford. This is truley a 2 star hotel though. The hotel is rundown and dirty. My bed sheet had a burn hole in it, the AC did not work properly. There was no breakfast as discussed. However. I was in the room for less than 8 hours and served its purpose with me all ok.I would not stay here iwth family.

The location was why I chose this Inn. The staff was nice. The room and bathroom was decent and clean. Not many channels to watch on the TV. Only stayed two nights

Hotel has odd parking but it’s okay. Room was missing ice bucket.

Coffee was lukewarm & creamers had gone sour. Staff helpful & friendly. Secure parking undercover. Convenient location. Affordable.

Staff were welcoming and friendly, room was modern and clean. Bed was comfy, WiFi worked great. As a person traveling alone this hotel felt safe and secure. Location is excellent and easy walking distance to a variety of lovely shops, stores and restaurants. The only reason for four stars is that the building itself seems a bit out of date but everything else is great!

Check in experience was excellent! The new management is making a really big difference. Thank you for taking the time to make sure my stay was excellent!

Decent hotel at a good location to the u of Hartford

Good location. Safe area. Easy to walk to restaurants.

Clean room, comfortable bed, a/c worked well, good location, good price, dated facility which doesn't look as good as it actually is.

Very nice staff. Good continental breakfast. Easy parking. Peruvian restaurant next to hotel was a bit loud on a Friday night. Convenient location.

Farmington Ave West Hartford CT

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Fitness center
  • Business center

West Hartford Inn places you next to The Children's Museum and within a 10-minute walk of The Center & The Square. This 52-room hotel has conveniences like free breakfast, free in-room WiFi, and a fitness center.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 10:00 AM.


Rooms

West Hartford Inn's 52 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, safes, and ironing boards.


Property features

At West Hartford Inn, guests have access to a fitness center, free WiFi in public areas, and a business center. Front-desk staff can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.

Room options

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Executive Studio Suite, 1 King Bed, Kitchenette

1 King Bed | Sleeps 2

Studio Suite, 1 King Bed, Kitchenette

1 King Bed | Sleeps 2

Guest reviews for West Hartford Inn

Everyone (18) Couples (4) Business (1) Family (4) Friends (3) Other (6)
2
Everyone

Run down, filthy, everything was broken.

By on May 27, 2021

Review comment responded on Jul 9, 2021

Thank you for your kind words

3
Everyone

Ad said breakfast...no breakfast....not even one bottled water in room. Some repairs going on. At least the Color TV and shower were good!

By on May 22, 2021

3
Everyone

The property itself is right near downtown West Hartford. This is truley a 2 star hotel though. The hotel is rundown and dirty. My bed sheet had a burn hole in it, the AC did not work properly. There was no breakfast as discussed. However. I was in the room for less than 8 hours and served its purpose with me all ok.I would not stay here iwth family.

By on May 18, 2021

Review comment responded on May 21, 2021

thank you

5
Everyone

By on Apr 23, 2021

Review comment responded on May 21, 2021

thank you

3
Everyone

By on Dec 24, 2020

Review comment responded on Feb 9, 2021

thank you for staying with us.

3
Everyone

By on Feb 2, 2020

Review comment responded on Feb 5, 2020

Dear Valued Guest, Thanks for staying with us and for appreciating your stay with us. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you.

4
Everyone

The location was why I chose this Inn. The staff was nice. The room and bathroom was decent and clean. Not many channels to watch on the TV. Only stayed two nights

By on Jan 14, 2020

Review comment responded on Jan 23, 2020

I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.

4
Everyone

By on Nov 21, 2019

Review comment responded on Nov 21, 2019

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

3
Everyone

By on Oct 28, 2019

Review comment responded on Oct 29, 2019

Dear Guest, Thanks for staying at our hotel. We welcome your review and comments. We are paying special attention towards improving the customer services AND WHOLE PROPERTY UNDER FULL RENOVATIONS. We have checked the amenities as observed by you and are continuously improving our room features. We look forward to seeing you again.

3
Everyone

By on Oct 18, 2019

Review comment responded on Oct 18, 2019

Thanks for your stay and the valuable review on our hotel. We will take your comments for further improvement. Glad to note that you liked the stay. It is our privilege to serve clients like you. Reviews from guests like this motivate us further. Please do visit us again.

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