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Recent guest reviews

For the price that was charged, the WI-FI was out of commission. The torn and dirty cushion on the couch was covered with a fitted sheet. The refrigerator and cupboards were filthy. The walls and baseboards needed upgrading

Rooms and lobby were worn, but not terrible. Good beds and nice to have kitchen available. Location is convenient and felt safe.

Disappointing that mask rules were not enforced by staff of the other guest. It made it very uncomfortable walking through the halls and using the elevator. The tile in the bathroom of the room I stayed in was all cracked. There was no remote control in the room. I tried to call down, but the room phone did not work. They said they would bring it to the room, but heard the wrong number and it was never delivered.

My room was not fully clean. There were several long strands of hair left on the counter and in the bathroom. And there was a huge hole in the closet that someone must have kicked in. The staff was completely unprofessional including upper management. I spoke with management in the hotel lobby to extend my stay for 3 months, he said he would get right back to me. I waited an hour didn’t hear anything. Went to the front desk to ask for the manager. They said he was on a phone call. He never got back to me at all. So I checked out and found a better place to stay. They just lost my business for good!

I liked that the rooms have kitchen and the staff is awesome.

Will never stay there again. Didnt have enough "clean" pillows for our family who were sleeping on the pullout sofa.

I had so much trouble at check in. The vending machine area was dirty. There were people on the back patio making a lot of noice around 11pm. Worst stay here ever.

I will definitely use this Facility again when in the area

Very nice stay. Quiet even with pets. Wonderful breakfast.

Dirty noisy and not the room I booked tv not working WiFi not working

E Main St Meriden CT

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • 24-hour fitness center

MainStay Suites Hartford Meriden places you within a short walk of Saint Johns Field and within a mile (2 km) of Black Pond State Wildlife Area. This 124-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.


Dining

Free on-the-go breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.


Rooms

32-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include kitchenettes, refrigerators, and microwaves. Weekly housekeeping is available.


Property features

At MainStay Suites Hartford Meriden, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for MainStay Suites Hartford Meriden

Everyone (24) Couples (13) Business (4) Family (4) Other (1)
1
Partner Couples

For the price that was charged, the WI-FI was out of commission. The torn and dirty cushion on the couch was covered with a fitted sheet. The refrigerator and cupboards were filthy. The walls and baseboards needed upgrading

By on Oct 29, 2021

Review comment responded on Oct 29, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your concerns have been addressed with the appropriate departments to ensure this does not happen again to our future guests.

1
Everyone

By on Oct 14, 2021

3
Family

Rooms and lobby were worn, but not terrible. Good beds and nice to have kitchen available. Location is convenient and felt safe.

By on Oct 11, 2021

Review comment responded on Oct 11, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your concerns have been addressed with the appropriate departments to ensure this does not happen again to our future guests.

2
Everyone

By on Apr 11, 2021

2
Everyone

Disappointing that mask rules were not enforced by staff of the other guest. It made it very uncomfortable walking through the halls and using the elevator. The tile in the bathroom of the room I stayed in was all cracked. There was no remote control in the room. I tried to call down, but the room phone did not work. They said they would bring it to the room, but heard the wrong number and it was never delivered.

By , from MD on Oct 17, 2020

1
Everyone

By on Oct 3, 2020

1
Business Business

My room was not fully clean. There were several long strands of hair left on the counter and in the bathroom. And there was a huge hole in the closet that someone must have kicked in. The staff was completely unprofessional including upper management. I spoke with management in the hotel lobby to extend my stay for 3 months, he said he would get right back to me. I waited an hour didn’t hear anything. Went to the front desk to ask for the manager. They said he was on a phone call. He never got back to me at all. So I checked out and found a better place to stay. They just lost my business for good!

By , from Alabama on Feb 27, 2020

5
Everyone

By on Jan 22, 2020

4
Business Business

I liked that the rooms have kitchen and the staff is awesome.

By on Oct 3, 2019

4
Everyone

By on Sep 26, 2019

Review comment responded on Nov 6, 2019

we are glad to see that you enjoyed your stay! We look forward to seeing you again on the next visit. Best Regards, Steven H. GM

MainStay Suites Hartford Meriden

1151 E Main St, Meriden, CT 06450
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