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Oriental Suites Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for Oriental Suites Hotel & Spa

Daily cooked-to-order breakfast (USD 10 per person)
Premium bedding, pillowtop beds, minibar, in-room safe
Reception
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Royal Suites, big balcony | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
58 Hang Dao Str, Hoan Kiem District, Hanoi, 100000
  • Place, Hanoi Old Town Night Market
    ‪1 min walk‬
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room With External Window

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room With External Window

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Room, Balcony

Junior Room, Balcony | City view

Junior Room, Balcony

  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suites, big balcony

Premium bedding, pillowtop beds, minibar, in-room safe

Royal Suites, big balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, City View

  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room With External Window

Deluxe Twin Room With External Window | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room With External Window

8.0 out of 10
Very good
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Connecting Rooms, City View (Oriental)

Premium bedding, pillowtop beds, minibar, in-room safe

Family Suite, Connecting Rooms, City View (Oriental)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Royal Suite, 2 Bedrooms, Courtyard View

Terrace/patio

Royal Suite, 2 Bedrooms, Courtyard View

  • City view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Hanoi

Located in Old Quarter, Oriental Suites Hotel & Spa is within a 5-minute walk of popular attractions such as Hoan Kiem Lake and Thang Long Water Puppet Theatre. This 4-star hotel has 40 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Hanoi Old Town Night Market - 1 min walk - 0.0 miles
  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles
  • Dong Xuan Market - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles

Getting around

  • Hanoi Long Bien Station - 11 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪King roti - ‬3 min walk
  • ‪MẸT Vietnamese Restaurant & Vegetarian Met 2 - ‬1 min walk
  • ‪Domino's Pizza - ‬1 min walk
  • ‪Bancông Cafe & Restaurant - ‬2 min walk
  • ‪MẸT Vietnamese restaurant & Vegetarian Food 3 - ‬2 min walk

About this property

Oriental Suites Hotel & Spa

Guests of Oriental Suites Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and spa treatment rooms. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 19 per room one way, as well as an area shuttle. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include free newspapers and a TV in a common area.
LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Fireplaces, minibars, and coffee makers are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Romance

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a lake

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Built in 2008
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Fireplace
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 4 kids 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 19 per room (one way)
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 0106639879

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Serenade Hanoi
Serenade Hotel
Serenade Hotel Hanoi
Oriental Suite Hotel Hanoi
Oriental Suite Hotel
Oriental Suite Hanoi
Oriental Suite
Oriental Suite Hotel Spa
Oriental Suites Hotel Spa
Oriental Suites & Spa Hanoi
Oriental Suites Hotel & Spa Hotel
Oriental Suites Hotel & Spa Hanoi
Oriental Suites Hotel & Spa Hotel Hanoi

Frequently asked questions

Is a free cancellation option available at Oriental Suites Hotel & Spa?

Oriental Suites Hotel & Spa offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Oriental Suites Hotel & Spa?

As of Mar 16, 2026, prices found for a 1-night stay for 2 adults at Oriental Suites Hotel & Spa on Apr 12, 2026 start from $71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Oriental Suites Hotel & Spa?

This hotel is situated in Old Quarter, just steps from Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find West Lake and Hanoi Opera House within a short drive.

Will I be able to park at Oriental Suites Hotel & Spa?

No, there isn't parking at this hotel.

Is there a spa at Oriental Suites Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, couples treatments, and body wraps.

Does Oriental Suites Hotel & Spa feature a casino at the property?

No, Oriental Suites Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Oriental Suites Hotel & Spa?

No, there is no indoor pool at this hotel.

Is Oriental Suites Hotel & Spa a good place to stay for couples?

This lakeside hotel offers many amenities for couples, including a fireplace as well as a bar and a restaurant.

Are there hot tubs at Oriental Suites Hotel & Spa?

Yes, this hotel has a spa tub.

Does Oriental Suites Hotel & Spa have a restaurant with a breakfast menu?

Yes, Oriental Suites Hotel & Spa serves a cooked-to-order breakfast for a surcharge each morning at Romance.

Will Oriental Suites Hotel & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Oriental Suites Hotel & Spa.

Are there connecting rooms at Oriental Suites Hotel & Spa?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Oriental Suites Hotel & Spa?

The closest major airport to Oriental Suites Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 15.7 mi away (39 minutes by car).

Are there rooms with balconies at Oriental Suites Hotel & Spa?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy city or courtyard views.

Oriental Suites Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1003 reviews
Rating 8 - Good. 209 out of 1003 reviews
Rating 6 - Okay. 47 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Thien, San Francisco

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was very convenient and mostly walkable distance. Small room but fairly clean except for some blood stain on the douvet cover. Staff took care of it once notified. Breakfast staff ask lots of 'Why'questions when we requested if we can pack some breakfast to go for our child due to early tour bus pickup.
Stayed 1 night in Nov 2025

10/10 Excellent

Fnu

Stayed 2 nights in Nov 2025

10/10 Excellent

Punit

Stayed 4 nights in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
The staff were all first class and the whole hotel was spotless
Stayed 3 nights in Nov 2025

10/10 Excellent

Viktor

Liked: Cleanliness, property conditions & facilities
Modern clean rooms. Friendly helpful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities
Was stayed 3 nights for our leisure trip. Upon checked in, the room given which was still occupied, the front desk quickly arranged another room. Other then above, overall the stayed is excellent, extremely convenient, very friendly and helpful staff.
Stayed 3 nights in Nov 2025

6/10 Okay

Daniel

Stayed 1 night in Oct 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious including the bathroom. Everything was clean and the shower pressure was amazing (strong and actual good hot water that didn't run out). The breakfast options are great too, so recommend adding that to your reservation. Overall service was great, with everyone super friendly and helpful. The only issue I had was that there were little ants around the room - some crawled onto the bed and into my bags... I know this is common in Vietnam homes, but didn't expect them in a hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very helpful staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly staffs, especially Sam, Jean and Richard (and other front desk staffs)
Stayed 3 nights in Sep 2025

10/10 Excellent

Maki, Atlanta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our rooms, connected 2 rooms, were very spacious. It's in front of busy street with lots of shops and restaurants yet inside the room was quiet. We enjoyed breakfast every morning. They arranged 3 tours for us and it saved our time, and we enjoyed all of them. Very friendly, professional staff. We had to leave early in the morning around 6am for our flight and they even prepared breakfast to go 😊 We would definitely stay again if we have chance to visit Hanoi.
Stayed 6 nights in Sep 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellant, The Room was clean and the breakfast was really good
Stayed 2 nights in Sep 2025

10/10 Excellent

Henry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs, easy check in
Stayed 4 nights in Sep 2025

10/10 Excellent

brian

Stayed 2 nights in Aug 2025

10/10 Excellent

Kaelene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Loved everything about our stay
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

philip

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Oriental Hotel. The staff, especially Vivian, Sam, and Bob were super helpful and friendly. It was raining and the street in front of the hotel was blocked off so Bob accompanied us to ensure we met a grab at the correct location. Breakfast is good but there is no dining for dinner. Very charming and quaint atmosphere would definitely stay again if travel brings me back to Hanoi.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are professional, caring and attentive to our needs; would gladly stay here again
Stayed 3 nights in Jul 2025

10/10 Excellent

Lia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs there were very helpful and friendly!
Stayed 3 nights in Jun 2025

8/10 Good

Akber

Liked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Nikol

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very nice and knowledgeable. The breakfast that was included in our stay was amazing and the location of the hotel is very convenient! We enjoyed our stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cindy, Richmond

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s our first time in Hanoi and we are so glad we stayed at this hotel. The night market is right in front of the hotel. We shopped till we dropped. The highlight is the remarkable customer service of the staffs. They are so friendly and helpful. We will definitely come back if we visit Hanoi again. Cindy
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We stayed twice while we in Hanoi. The balcony room was great. Other was fine. Friendly staff, great location and good breakfast. Recommended. Would stay there again.
Stayed 5 nights in May 2025

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