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Heritage Ham Long Hotel & Spa

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Photo gallery for Heritage Ham Long Hotel & Spa

A lobby with a reception desk, seating area, and a large arched doorway.
Property video
A restaurant with tables set for dining, large windows offering a city view, and modern interior design.
Aerial view
A café with marble columns, a checkered floor, and red and white chairs.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
42-44A Ham Long Str, Hoan Kiem, Hanoi, 111000
  • Place, Hoan Kiem Lake
    ‪10 min walk‬
  • Place, Hanoi Opera House
    ‪12 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪17 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪46 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Room No Window.

A hotel room with a bed, a desk with a computer, a TV, a bathroom with a mirror, and a door.

Junior Room No Window.

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room with Internal Window

A hotel room with two beds, a desk, a television, and a window with a view.

Deluxe Room with Internal Window

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premier Room Open Window

A hotel room with a large bed, a desk with a chair, a telephone, and a television.

Premier Room Open Window

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Deluxe Room City View

A hotel room with two beds, a desk with a TV, a city view, and a wooden floor.

Premium Deluxe Room City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Connecting Room

A hotel corridor with a bed, a desk, and a chair in the room.

Family Connecting Room

  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Kitchen Studio Open Window

A hotel room with a bed, a desk with a laptop, a TV, and a view of the cityscape.

Kitchen Studio Open Window

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, iron/ironing board

Standard Triple Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Balcony Deluxe Room City View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through a large window.

Balcony Deluxe Room City View

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Heritage Room

A hotel room with a large bed, a sofa, a desk with a computer, and a view of the city through large windows.

Heritage Room

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite with Living Room Open Window

A hotel room with a bed, desk, chair, lamp, and framed pictures on the wall.

Suite with Living Room Open Window

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite City View

A hotel room with a large bed, a flat-screen TV, a balcony with a view, and a wooden door.

Executive Suite City View

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for DELUXE INTERNAL WINDOW

A hotel room with two beds, a desk, a chair, and a large window.

DELUXE INTERNAL WINDOW

  • Sleeps 2
  • Free WiFi

View all photos for HERITAGE SUITE

A hotel room with a bed, a sofa, a dining area, and a bathroom visible through an open door.

HERITAGE SUITE

  • Sleeps 2
  • Free WiFi

View all photos for JUNIOR ROOM NO WINDOW

A hotel room with a bed, a desk with a computer, a TV, a mirror, and a bathroom door.

JUNIOR ROOM NO WINDOW

  • Sleeps 2
  • Free WiFi

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Exterior

Capella Hanoi

Hoan Kiem
  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 86 reviews
$416 nightly
The price is $450
Aug 12 - Aug 13
Total with taxes and fees
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About the neighborhood

Hanoi

Heritage Ham Long Hotel & Spa places you in Hoan Kiem, within a leisurely stroll of popular sights such as Hoan Kiem Lake and Hanoi Opera House. This 100-room, 5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Center International Trade Fair Hanoi I.C.E - 8 min walk - 0.5 miles
  • Hoan Kiem Lake - 10 min walk - 0.6 miles
  • Hanoi Opera House - 12 min walk - 0.6 miles
  • Hoa Lo Prison Museum - 12 min walk - 0.7 miles
  • St. Joseph's Cathedral of Hanoi - 17 min walk - 0.9 miles

Getting around

  • Hanoi Railway Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪The Berryfield CF Cafe 10b Nguyễn Chế Nghĩa - ‬3 min walk
  • ‪Bít tết 53 - ‬2 min walk
  • ‪Bún Chả - ‬1 min walk
  • ‪Workshop Coffee - ‬2 min walk
  • ‪Phở trộn Trần Hưng Đạo - ‬2 min walk

About this property

Heritage Ham Long Hotel & Spa

At Heritage Ham Long Hotel & Spa, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Airport transportation is made easy with a shuttle from the airport to the hotel (available 24 hours) for VND 500000 per vehicle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this luxury hotel include meeting rooms, a conference center, and a business center.
Guests can expect to find free WiFi and 42-inch Smart TVs with digital channels and Netflix. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Other standard amenities include minibars, coffee makers, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Similar properties

Front of property
Hanoi Splendid Premium Hotel
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  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, 750 reviews
$68 nightly
The price is $74
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 200,000 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (550 square feet of space)
  • Meeting room

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance

More

  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 800000 per night

Property payment types

Important information

Fees

  • A damage deposit of VND 1 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 500000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: VND 200000 per day (98 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 800000 per night
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Apple Pay and Samsung Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Frequently asked questions

What is there to do close to Heritage Ham Long Hotel & Spa?

This hotel is situated in Hoan Kiem within a short 10-minute walk of Hoan Kiem Lake and also 13 minutes on foot from Hanoi Opera House. You'll also find Hanoi Old Town Night Market and Train Street within a short drive.

How much does it cost to stay at Heritage Ham Long Hotel & Spa?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at Heritage Ham Long Hotel & Spa on Jul 15, 2026 start from $63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Heritage Ham Long Hotel & Spa?

No, there isn't parking at this hotel.

Is there a spa available at Heritage Ham Long Hotel & Spa?

Spa services at the hotel include hot stone massages, deep-tissue massages, aromatherapy, and reflexology.

Does Heritage Ham Long Hotel & Spa have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and hot stone massages at this hotel.

Does Heritage Ham Long Hotel & Spa feature a casino?

No, Heritage Ham Long Hotel & Spa doesn't have a casino.

Is there an indoor pool at Heritage Ham Long Hotel & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from January until December.

What do couples enjoy most about Heritage Ham Long Hotel & Spa?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and couples/private dining.

Are there hot tubs at Heritage Ham Long Hotel & Spa?

No, this hotel doesn't have a spa tub.

Does Heritage Ham Long Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Heritage Ham Long Hotel & Spa has 2 restaurants, and serves free buffet breakfast each morning.

Does Heritage Ham Long Hotel & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Heritage Ham Long Hotel & Spa.

Are there connecting rooms at Heritage Ham Long Hotel & Spa?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Heritage Ham Long Hotel & Spa?

The closest major airport to Heritage Ham Long Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 16.7 mi away (43 minutes by car).

Are there rooms with balconies at Heritage Ham Long Hotel & Spa?

Yes, some guestrooms at Heritage Ham Long Hotel & Spa offer a balcony and may feature city views.

Heritage Ham Long Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 71 out of 81 reviews
Rating 8 - Good. 5 out of 81 reviews
Rating 6 - Okay. 4 out of 81 reviews
Rating 4 - Poor. 1 out of 81 reviews
Rating 2 - Terrible. 0 out of 81 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, staff couldn’t do enough to help, all so friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and the hotel was great
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was stellar, very helpful and went out of their way to help us have a comfortable stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in excellent location. Rooms very well equipped and decorated, spotlessly clean. Rooftop pool and bar/restaurant a positive, a lovely escape from the intense heat of the city. Breakfast excellent standard.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was so wonderful about our stay! The staff was so attentive in all the best ways and the breakfast was so good. The rooms where clean and comfortable!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

MATTHEW

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and wonderful staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Friendly staff nice rooms
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk around. Room was very clean. All staffs were nice and helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern , well styled hotel which is well maintained. Had Heritage room which was spacious and spotlessly clean. Friendly welcome From staff who are keen to help. Lovely breakfast buffet. Pool area is small but lovely area to relax and cool down
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at this hotel. The rooms are luxurious and very comfortable, and the staff are super cool and welcoming. A special shout out to Chun, who was always very helpful and made the stay even better. The restaurant and room service are top notch, and everything I ordered was excellent. The breakfast here was incredible as well. Overall, it’s a fantastic place to stay and I would definitely come back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Swimming pool water temperature maintained at a warm level.
Stayed 6 nights in Mar 2026
Verified

6/10 Okay

Verified traveler

Hotel property has ventilation problem, small area for so called 5star property, property fits with 3star hotel category. Staff was good, Breakfast good
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Thanh Tam

Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was skeptical of the location when coming from the airport. But it is walking distance from the Old Quarter, St Joseph’s and train street. The hotel was incredible. Luxurious on a smaller scale. Staff was incredibly friendly. The place was clean and the breakfast buffet was very good. All around an amazing place. Louisa was extremely hospitable and welcoming!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ying Pooi

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were very courteous. Good breakfast selection
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Man Keun

I had a wonderful sta
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I unfortunately only stayed at this hotel for one night, but it was truly an amazing experience. The staff were exceptional and warm, attentive, and genuinely welcoming. They went above and beyond to make my stay comfortable, which did not go unnoticed. The buffet was also outstanding, with a great variety of delicious options to choose from. Everything was fresh, well-prepared, and exceeded my expectations. I would absolutely stay here again and highly recommend this hotel to anyone looking for excellent service and a memorable stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SU KYUNG

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable. Every staff was kind and helpful. Spa was good, too. I had good time. Special thanks to Mr Chun for being extra attentive in taking care of my inquiry. I would stay here if I come to Hanoi again.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Nicklas

Liked: Cleanliness, staff & service
The room was in good condition although a bit small. The staff was great and very helpful. The breakfast selection wasn’t really good unfortunately and the gym wasn’t the same as the photos with broken machines and not really that much options.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kaitlin

Liked: Cleanliness, amenities, property conditions & facilities
The staff were AMAZING! Loved them so much, so kind and helpful and friendly, they were a pleasure to talk to! We were only staying 1 night so we booked a room with no window as it was mostly for sleeping, but they have created this cool "fake window" with a light that looks like daylight and a cool green wall! The hotel was beautiful, great amenities, great breakfast buffet, clean and very cool rooftop pool! Will 100% be staying here next time I come to Hanoi!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Han

Liked: Cleanliness, staff & service, amenities
Very generous staffs. Hotel is nice and clean. Politely and welcoming. Excellent breakfast with soft music. Every single item is deluxe. We love it ! 👍🎄Thank you!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hok kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a truly fantastic and romantic stay at the Heritage Ham Long Hotel & Spa. The hotel is brand new, incredibly stylish and very clean – you can really feel that the details have been thought of. The rooms were comfortable with good beds and beautiful decor. The cleaning staff were very nice, and the hotel was generally really clean throughout our stay. The staff were extremely friendly and helpful, and they really made a difference to the experience. An added bonus was the lovely little pool area – perfect for relaxing after a day in the city, service top notch up here. The fitness area was excellent with exercise equipment, but without heavy weights. The location is good, close to the center but still quiet. The breakfast was also really nice with a good selection. All in all, a really positive experience, and a perfect place for a romantic getaway. We would definitely recommend it!
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Marte-Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t miss out on this new gem in Hanoi!

All though this is a brand new hotel and it wasn’t 100% finished - it did not disappoint at all! All the staff were super helpful and service oriented, and open about it being newly built. They did their absolute best to accommodate, and I’d definitely stay here again if I ever go back to Hanoi.
Stayed 3 nights in Oct 2025