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Aparthotel

Hera West Lake Apartment

4.0 star property

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Photo gallery for Hera West Lake Apartment

Family Apartment | Private kitchen | Fridge, cookware/dishes/utensils, eco-friendly cleaning products
Exterior
Studio, Balcony | Laptop workspace, blackout drapes, soundproofing, iron/ironing board
Family Apartment | Laptop workspace, blackout drapes, soundproofing, iron/ironing board
Family Apartment | Living area | Streaming services

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
No 60, Lane 60, Vong Thi Street, Tay Ho, Hanoi, Hanoi, 100000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Lotte Center Hanoi
    ‪4 min drive‬
  • Place, Vietnam Museum of Ethnology
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Standard Room | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Living area | Streaming services

Deluxe Room, City View

  • City view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Superior Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Balcony

Studio, Balcony | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Studio, Balcony

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment

Family Apartment | Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Family Apartment

  • City view
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About the neighborhood

Hanoi

Located in Tay Ho within a mile (2 km) of West Lake, Hera West Lake Apartment is within 2 miles (3 km) of Embassy of Japan. This 20-room, 4-star aparthotel welcomes guests with conveniences like free in-room WiFi, concierge services, and dry cleaning/laundry services.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 2 min walk - 0.1 miles
  • Embassy of Japan - 3 min drive - 1.2 miles
  • Lotte Center Hanoi - 4 min drive - 1.4 miles
  • Van Phuc Diplomatic Corps - 4 min drive - 1.4 miles
  • Vietnam Museum of Ethnology - 5 min drive - 1.6 miles

Getting around

  • Hanoi Long Bien Station - 18 min drive
  • Noi Bai Intl. Airport (HAN) - 29 min drive

Restaurants

  • ‪Ốc Gao Tây Hồ - ‬7 min walk
  • ‪Một Cái Kho - ‬2 min walk
  • ‪Phê La Trích Sài - ‬4 min walk
  • ‪Cộng Caphe Trích Sài - ‬9 min walk
  • ‪Phở Thanh - ‬9 min walk

About this property

Hera West Lake Apartment

Guests staying at Hera West Lake Apartment enjoy free WiFi in public areas and laundry facilities. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry.
Each apartment is soundproofed and has an array of amenities, including a refrigerator, free bottled water, and an ironing board. Guests can expect to find free WiFi. The bathroom offers hair dryers, toothbrushes and toothpaste, and slippers. Each apartment also includes a wardrobe or closet. Housekeeping is available on request.

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Crescendo Boutique Studio
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  • Dryer
  • Parking included
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Paper towels
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Streaming services

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Tile flooring in room
  • Wheelchair-accessible path to elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 20 units
  • Cleaning products are eco-friendly
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What's there to see within easy reach of Hera West Lake Apartment?

This aparthotel is situated in Tay Ho, close to Hoan Kiem Lake, West Lake, and Hanoi Old Town Night Market. You'll also find Hanoi Opera House and Lotte Center Hanoi within a short drive.

How much does it cost to stay at Hera West Lake Apartment?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Hera West Lake Apartment on Mar 30, 2026 start from $19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hera West Lake Apartment?

No, there isn't parking available at the aparthotel.

Does Hera West Lake Apartment include a casino?

No, Hera West Lake Apartment doesn't have a casino.

Is there an indoor pool at Hera West Lake Apartment?

No, there is no indoor pool at this aparthotel.

What will couples enjoy most about a stay at Hera West Lake Apartment?

Couples staying at this aparthotel will appreciate amenities like streaming services and slippers as well as concierge services.

Are there hot tubs at Hera West Lake Apartment?

No, this aparthotel doesn't have a spa tub.

Does Hera West Lake Apartment have a restaurant with a breakfast menu?

No, Hera West Lake Apartment doesn't have a restaurant that serves breakfast.

Will Hera West Lake Apartment allow pets to stay for free?

No, pets aren't allowed at Hera West Lake Apartment.

Are there connecting rooms at Hera West Lake Apartment?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Hera West Lake Apartment?

The closest major airport to Hera West Lake Apartment is Noi Bai Intl. Airport (HAN), which is 13.8 mi away (29 minutes by car).

Are there rooms with balconies at Hera West Lake Apartment?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy city and garden views.

Hera West Lake Apartment Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 2 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

Dharandar

Traveled with group
Liked: Cleanliness, amenities
Need some other channels on tv for different nationalities Laundry advertising free but being charged Communicate in English as well so customers can understand don’t have to depend on translation
Stayed 2 nights in Jan 2026

8/10 Good

Chongdal

Liked: Cleanliness, room comfort
조용한위치에 있어서 좋았고 직원 응대도 너무 만족했어요
Stayed 1 night in Dec 2025

10/10 Excellent

Trang

Liked: Cleanliness, amenities, property conditions & facilities
Small room but ok, nice staff
Stayed 1 night in Dec 2025