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Cindy's Westlake Apartment

3.5 star property
VIP Access

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Photo gallery for Cindy's Westlake Apartment

A modern living room with a sofa, a small coffee table, and a view of the outside balcony.
A modern living room with a sofa, a coffee table, and a TV mounted on the wall.
A modern living room with a flat-screen TV, a sofa, a coffee table, and two potted plants.
A modern living room with a beige sofa, a small round coffee table, and a painting on the wall.
A hallway with a wooden floor, a beige sofa with cushions, a potted plant, and an elevator in the background.

Reviews

4.0 out of 10

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
1 Ngo 269 Lac Long Quan, Hanoi, 100000
  • Place, West Lake
    ‪3 min walk‬
  • Place, Lotte Mall Tay Ho
    ‪5 min drive‬
  • Place, Vietnam Museum of Ethnology
    ‪6 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Studio, Balcony

Deluxe Studio, Balcony | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Deluxe Studio, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Apartment, 1 Bedroom

A modern living room with a sofa, coffee table, and a painting. There is a dining area with a table and chairs, and a kitchen area with a refrigerator.

Basic Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Apartment, 1 Bedroom, Balcony

Deluxe Apartment, 1 Bedroom, Balcony | Living area | 43-inch Smart TV with digital channels, Netflix, streaming services

Deluxe Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Apartment, 2 Bedrooms, City View

A modern living room with a flat-screen TV, a sofa, a coffee table, and two potted plants.

Luxury Apartment, 2 Bedrooms, City View

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

A bedroom with a large bed, a blue headboard, a painting on the wall, and a view of the outside through a window.

Deluxe Apartment, 2 Bedrooms, Balcony

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Hanoi

Located in Cau Giay, Cindy's Westlake Apartment is within 2 miles (3 km) of sights such as Museum of Ethnology and Lotte Mall Tay Ho. This 30-room, 3.5-star apartment building has in-room conveniences like kitchenettes, refrigerators, and electric kettles.
View more Apartments in HanoiOpens in a new window

What's nearby

  • West Lake - 3 min walk - 0.2 miles
  • Lotte Mall Tay Ho - 5 min drive - 2.3 miles
  • West Lake Dragons - 5 min drive - 2.1 miles
  • Museum of Ethnology - 6 min drive - 1.6 miles
  • Vietnam Museum of Ethnology - 6 min drive - 2.3 miles

Getting around

  • Hanoi Long Bien Station - 20 min drive
  • Noi Bai Intl. Airport (HAN) - 28 min drive

Restaurants

  • ‪Gogi House Lạc Long Quân - ‬2 min walk
  • ‪Phở Vũ - ‬8 min walk
  • ‪Bánh Đa Cá Quang Minh - ‬8 min walk
  • ‪Nhà Mường Khương - ‬8 min walk
  • ‪Katinat Cafe - ‬8 min walk

About this property

Cindy's Westlake Apartment

At Cindy's Westlake Apartment, guests have access to free WiFi in public areas, express check-in, and express check-out. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 400000 per vehicle one-way. Front-desk staff can assist with dry cleaning/laundry and luggage storage. This apartment building also has laundry facilities.
Each apartment is soundproofed and features a kitchenette with a refrigerator and a stovetop. Guests can expect to find free WiFi and a 43-inch Smart TV with digital channels and Netflix. The bathroom offers hair dryers, slippers, toothbrushes and toothpaste, and bidets. Other standard amenities include a washing machine, an electric kettle, and a rice cooker.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 100,000 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: VND 100,000 per day

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Netflix
  • Streaming services

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Elevator (59 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • Near a hospital
  • On a lake

Things to do

  • Cycling nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 units
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for VND 100000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: VND 100000 per night (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 100000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Cindy's Westlake
Cindy's Westlake Apartment Hanoi
Cindy's Westlake Apartment Apartment
Cindy's Westlake Apartment Apartment Hanoi

Frequently asked questions

Is free cancellation available at Cindy's Westlake Apartment?

Cindy's Westlake Apartment offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Cindy's Westlake Apartment?

As of Jul 10, 2026, prices found for a 1-night stay for 2 adults at Cindy's Westlake Apartment on Jul 11, 2026 start from $24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Cindy's Westlake Apartment?

This apartment is situated in Cau Giay, close to Hoan Kiem Lake, West Lake, and Lotte Center Hanoi. You'll also find Hanoi Old Town Night Market and My Dinh National Stadium within a short drive.

Is there parking available at Cindy's Westlake Apartment?

No, there isn't parking available at the apartment.

Does Cindy's Westlake Apartment have a casino?

No, Cindy's Westlake Apartment doesn't have a casino.

Will I find an indoor pool at Cindy's Westlake Apartment?

No, there is no indoor pool at this apartment.

What will couples enjoy most about a stay at Cindy's Westlake Apartment?

Amenities that appeal to couples at this lakeside apartment include Netflix, a kitchenette, and slippers.

Does Cindy's Westlake Apartment have a hot tub?

No, there isn't a spa tub at this apartment.

Does Cindy's Westlake Apartment have a restaurant that serves breakfast?

No, Cindy's Westlake Apartment doesn't have a restaurant that serves breakfast.

Will Cindy's Westlake Apartment allow pets to stay free of charge?

No, pets aren't allowed at Cindy's Westlake Apartment.

Does Cindy's Westlake Apartment have connecting rooms available?

No, this apartment doesn't feature connecting guestrooms.

What is the closest airport to Cindy's Westlake Apartment?

The closest major airport to Cindy's Westlake Apartment is Noi Bai Intl. Airport (HAN), which is 13.3 mi away (28 minutes by car).

Are there rooms with balconies at Cindy's Westlake Apartment?

Yes, some apartments at Cindy's Westlake Apartment offer a balcony and may feature city views.

Cindy's Westlake Apartment Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

4.0/10

Cleanliness

4.0/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Katsuya

Disliked: Cleanliness, property conditions & facilities, communication
I stayed there for about 10 days, but the room was cleaned and the towels were changed twice. The problem is that even if the guest requests cleaning, the room is not cleaned. There are other good accommodations in this area, so I will not use this place next time.
Stayed 10 nights in Nov 2024