Aquarius Hanoi Hotel3.0 out of 5.0
Recent guest reviews
It's a small five-story hotel, rented from two different owners from two neighboring shop-houses. One side has no elevator. The other side has a beautiful wooden staircase. I suggest visitors with big luggages not to stay on the non-elevator side. It's very clean. It's strategically located in Hanoi's Old Quarter. I like to take a morning walk along Hoan Kiem Lake. Be careful with Hanoi's motorists. Walking on sidewalks is a nightmare. Too many motorcyclists park their motorcycles on the sidewalks.
The hotel is old and run down! The bathrooms are best described as “disgusting”. Not once did I have enough hot water for a bath/shower. This place does not have shower curtains, so you must sit in the tub and use a handheld shower wand. There is not an elevator, and they had us booked on the 6th floor. We paid an additional $40USD per night for the deluxe family rooms the third floor. I can say 1). The location was old town central and great for walking, 2) the breakfast was good, 3) the front desk guy did his best to accommodate our needs. Otherwise, this hotel was broken down and terrible... picture is the view from my 3rd story deluxe family room bed!
If youre looking for a cheap hotel in Hanoi this is yours. Upon check in they usually would offer 2 rooms (most especially for walk ins) either on the ground floor room, where you can hear incoming and outgoing guests or their highest floor of the hotel which is on the 6th. The catch here is No elevator, and a bit creepy while trekking your room. They have TV with english channels (in fairness), 2 free bottles of water daily, towels, tiny soap for 2 person, toothbrush with tiny toothpaste, shower gel and shampoo. Though, Continuous running of water in the shower will cause flood inside the bathroom. And if you dont want your poopy to overflow, dont throw tissue in the bowl. Their breakfast is average, they would ask you to choose noodles, bread with eggs or choice sandwich, but it always served with fruit platter. Coffee and tea as mandatory.
Small hotel but great ,very near central,staff here is very friendly, especially Miss Phuong ,breakfast is very yummy, room very tidy and clean, good value of money From the hotel you can get anywhere very easy Also if you want to eat there restaurants and street food next doors to the hotel
It is truly with mixed feelings that i write this review, but i must end with a good rating. The hotel arranged for an airport pickup, but our flight was delayed over an hour (and arrived at midnight) apparently the driver just left - and we had to find our own taxi after waiting, this was not good. Our rooms were NOT what we read about on other reviews, 2 of us were on floor 5 and 6 and there was no elevator so we had to climb stairs every day for 3 days. Kind of a pain, but did help us get our "steps" logged on our fitness bands. The desk clerk did take my friends luggage up, so that was nice. The rooms were very small but clean, but the bathrooms were horribly outdated. Mine had a tub with a shower head on a nozzle - and no shower curtain - so the bathroom gets drenched with every shower. Side note: take a shower as the last item of the day and it is all dry by the morning. The bed was hard as a rock. Aside from all the negatives, the staff was extremely helpful and nice, and arranged for our day trip to Ha Long Bay, and helped get us a driver to take us around the city one day. He also had many suggestions and answered a lot of our curious questions, and gave us some advice on places to go and things to do. The breakfast was simple and amazing (Pho every morning and fresh fruit). I do think the orange juice was "tang" and the coffee may have been "instant" but there are incredible coffee shops across the street. Also 300 feet from the St Joseph Cathedral. The location is a plus in the old quarter as you are walking distance to everything. The lake, the Hanoi Hilton prison, shops, and more. There is a lot of street noise - especially from the 6th floor front of building,I did hear the bells of the cathedral all night long - kind of nice. Bring headphones if you hate noise. Ask for a room facing the back. Also, we got a peek at rooms on lower levels and they looked drastically different and nicer - so ask for a room on the first 3 floors if you can. Some rooms do have elevator access, but not floors 5 and 6 (but the spiral staircase is lovely). For all it drawbacks, we actually liked our stay here. Sure there are areas that can be improved, or renovated, but this is part of the thrill of traveling.
We stayed at Aquarius Hotel the first two nights of our trip around Vietnam, Hanoi. We were a bit tired after the long plane journey, so asked the hotel to pick us up at the airport. They welcomed us with arma wide open and a huge smile! The whole stay they were always making sure we were okay. The room was amazing, two big double beds, airco, water, towels and toiletry things. All nice and clean :) The area where the hotel is is one of the back roads, very quiet at night but full of life during the day, local rsstaurants/bars, supermarket and pharmacy are close by. Perfect location for our needs!
During our 3 nights stay at this hotel, it was quite pleasant until the second last day when the housekeepers decide to not replaced our used towels with clean ones, instead they just took the dirty towels and fold them neatly placing them back on the bathroom shelf hoping that we wouldn't find out. Interestingly, they seem to know that they haven't change the towels when we went down to the reception to ask for clean towels.
Stayed here in a family room for 4 nights the hotel is in a great location with plenty of bars and restaurants. The hotel is nice and very clean the room was lovely could do with a upgrade in the bath room. The breakfast menu was good i really enjoyed the fresh fruit every morning.
This was my second stay in this hotel and I enjoyed it as much as the first. It is centrally located, near the cathedral and the lake. The staff are very helpful, even when you arrive without a reservation at 530 in the morning, and the breakfast is pretty good. I would recommend staying here. The price is good and the rooms are good, also.
The hotel it self is average - you get what you pay for. Good location and walking distance from the Lake. We were on the top floor (5th) and we had 2 problems; 1. No lift 2. When it rains, you can't sleep. It was like someone was banging on our roof the entire night. But the hotel had the best service we experienced in Vietnam. The staff were very friendly and accommodating. We went to Ha Long Bay and Sapa for a week and the hotel was kind enough to keep our main luggage despite only staying there for 2 nights - it was completely safe. Would recommend if you want something cheap and cheerful but avoid the top floor!
- Walking distance to Thang Long Water Puppet Theatre
- Free WiFi in rooms and public areas
- Onsite dining
- Concierge services
Located in Hoan Kiem within a short walk of Thang Long Water Puppet Theatre, Aquarius Hanoi Hotel is within a mile (2 km) of other popular sights such as Hoan Kiem Lake. This 30-room, 3-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. Also close to this Hanoi hotel are Temple of Literature and Ho Chi Minh Mausoleum.
Enjoy a bite to eat at Aquarius, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with breakfast, served for a fee from 6:30 AM to 10:30 AM.
All 30 air-conditioned accommodations feature separate bedrooms. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, minibars, and free bottled water are also standard.
Guests staying at Aquarius Hanoi Hotel enjoy free WiFi in public areas and free newspapers. For transportation, you can make use of an airport shuttle (available on request) for USD 18 per vehicle one way, as well as an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 151 reviews