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20 Hotel and Apartment

3.5 star property

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Photo gallery for 20 Hotel and Apartment

Junior Double Room, Balcony | Terrace/patio
Reception
Reception
Family Double Room, 1 Bedroom, City View | Premium bedding, free minibar items, in-room safe, desk
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
93A Doi Can, Ba Dinh, Hanoi, 100000
  • Place, Ho Chi Minh Museum
    ‪5 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪8 min walk‬
  • Place, West Lake
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double or Twin Room

Premium bedding, free minibar items, in-room safe, desk

Superior Double or Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, free minibar items, in-room safe, desk

Deluxe Room

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, City View

Junior Suite, City View | Premium bedding, free minibar items, in-room safe, desk

Junior Suite, City View

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room, Balcony

Junior Double Room, Balcony | Premium bedding, free minibar items, in-room safe, desk

Junior Double Room, Balcony

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, free minibar items, in-room safe, desk

Family Room

  • Lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Room

Royal Room | Premium bedding, free minibar items, in-room safe, desk

Royal Room

  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family Double Room, 1 Bedroom, City View

Family Double Room, 1 Bedroom, City View | Premium bedding, free minibar items, in-room safe, desk

Family Double Room, 1 Bedroom, City View

  • City view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Or Twin Room With City View

Premium bedding, free minibar items, in-room safe, desk

Deluxe Double Or Twin Room With City View

  • Sleeps 2

View all photos for Junior Suite With Balcony

Premium bedding, free minibar items, in-room safe, desk

Junior Suite With Balcony

  • Sleeps 2

View all photos for Superior Double Or Twin Room

Premium bedding, free minibar items, in-room safe, desk

Superior Double Or Twin Room

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, free minibar items, in-room safe, desk

Junior Suite

  • Sleeps 2

Deluxe Family Room

  • Sleeps 3

View all photos for Queen Suite

Premium bedding, free minibar items, in-room safe, desk

Queen Suite

  • Sleeps 2

Royal Room

  • Sleeps 3

View all photos for Family Double Room

Lobby

Family Double Room

  • Sleeps 4

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About the neighborhood

Hanoi

Located in Ba Dinh within a short walk of Ho Chi Minh Mausoleum, 20 Hotel and Apartment is within a mile (2 km) of other popular sights such as West Lake. This 57-room, 3.5-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Ho Chi Minh Museum - 5 min walk - 0.3 miles
  • Ho Chi Minh Mausoleum - 8 min walk - 0.5 miles
  • Ba Dinh Square - 10 min walk - 0.6 miles
  • West Lake - 10 min walk - 0.6 miles
  • Temple of Literature - 13 min walk - 0.7 miles

Getting around

  • Hanoi Railway Station - 8 min drive
  • Noi Bai Intl. Airport (HAN) - 35 min drive

Restaurants

  • ‪Sóng Sánh Café - ‬4 min walk
  • ‪Tào phớ & sữa đậu nành - ‬3 min walk
  • ‪Bông Biêng - ‬1 min walk
  • ‪BBQ Chicken - ‬1 min walk
  • ‪Chè Thái Lan - ‬1 min walk

About this property

20 Hotel and Apartment

20 Hotel and Apartment features free WiFi in public areas, express check-out, and a terrace. Airport transportation is made easy with an airport shuttle (available 24 hours) for VND 500000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities, a banquet hall, and a garden.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, free local calls, and safes are other standard amenities. Bathrooms are shared; change of towels is available on request.

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  • Washer
  • Dryer
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shared bathroom (in-room sink)
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 300000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 200000 (one-way), (from 1 to 17 years old)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: VND 300000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. This property only offers motorcycle parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

20 Hotel Apartment
20 Hotel and Apartment Hotel
20 Hotel and Apartment Hanoi
20 Hotel and Apartment Hotel Hanoi

Frequently asked questions

Are free cancellation options available at 20 Hotel and Apartment?

20 Hotel and Apartment offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at 20 Hotel and Apartment?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at 20 Hotel and Apartment on Mar 29, 2026 start from $35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to 20 Hotel and Apartment?

This hotel is situated in Ba Dinh within a 10-minute walk of Ho Chi Minh Museum and One Pillar Pagoda. You'll also find Hoan Kiem Lake and Hanoi Old Town Night Market within a short drive.

Will I be able to park at 20 Hotel and Apartment?

Yes, though motorcycle parking only.

Does 20 Hotel and Apartment feature a casino at the property?

No, 20 Hotel and Apartment doesn't have a casino.

Will I find an indoor pool at 20 Hotel and Apartment?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at 20 Hotel and Apartment?

Couples will appreciate amenities at this hotel, including a pillow menu and a free minibar (limited items) in each guestroom, and some feature lake view.

Does 20 Hotel and Apartment have a hot tub?

No, there isn't a spa tub at this hotel.

Does 20 Hotel and Apartment have a restaurant with a breakfast menu?

No, 20 Hotel and Apartment doesn't have a restaurant that serves breakfast.

Will 20 Hotel and Apartment allow pets to stay for free?

No, pets and service animals aren't allowed at 20 Hotel and Apartment.

Does 20 Hotel and Apartment have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from 20 Hotel and Apartment?

The closest major airport to 20 Hotel and Apartment is Noi Bai Intl. Airport (HAN), which is 15.8 mi away (35 minutes by car).

Can I book a room with a balcony at 20 Hotel and Apartment?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake and city views.

20 Hotel and Apartment Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 64 reviews
Rating 8 - Good. 19 out of 64 reviews
Rating 6 - Okay. 7 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

8.6/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very warm and helpful. Despite being on a busy street the room was quiet.
Stayed 5 nights in Nov 2025

10/10 Excellent

Hibiki

Stayed 2 nights in Nov 2025

8/10 Good

Samuel

Stayed 2 nights in Oct 2025

10/10 Excellent

Jack

Stayed 1 night in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort

Hotel 20

Rooms are comfortable but a little tired. Breakfast is buffet style, it's not a huge choice but is certainly adequate. The location is very good, 10 minutes walk to Ho Chi Minh Mausoleum and about 25 minutes to the Opera House.
Stayed 8 nights in Mar 2025

6/10 Okay

Gillian

Liked: Cleanliness, staff & service, room comfort

Hotel matches the price tag

A bit out dated and not a great breakfast buffet in terms of variety or quality but the staff are really friendly and helpful and the room was spacious for the price. Reasonable value for money but the location was a bit inconvenient to the main area of Old Quarter. Although, it did allow us to discover local gems in the outer skirts.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not great

In need fo some TLC. More of a backpackers hostel than a hotel. But the staff were wonderful and did their best under the circumstances.
Stayed 3 nights in Mar 2025

8/10 Good

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities
shower bathroom leaks water everywhere
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Gerald, Kern Che

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great area if you’re looking to explore the west side of Hanoi. While it’s slightly away from the Old Quarter, this area offers plenty of food options and is relatively close to Lotte West Lake.
Stayed 5 nights in Feb 2025

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 5 nights in Feb 2025

10/10 Excellent

Lily Hue

hot water in the shower not very long
Stayed 3 nights in Dec 2024

10/10 Excellent

Lily Hue

the buffet
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Raihan Binti

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
It was just okay.
Stayed 1 night in Nov 2024

8/10 Good

Kush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasent stay

Close to shops and friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Kelvin

Stayed 2 nights in Sep 2024

8/10 Good

Sunderam

Traveled with group
Liked: Cleanliness, staff & service, amenities
Amazing property good staff. Fantastic hospitality
Stayed 2 nights in Aug 2024

10/10 Excellent

Lu Min

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.The only negative thing is that the walls are not really sound proof. I can hear everything from the room besides mine. Food is delicious. The staffs are friendly and overall it is a really nice place.
Stayed 7 nights in May 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort

Very friendly

Very friendly staff at the hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ivan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice n friendly

Stayed 1 night in Mar 2024

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because it was walkable to the one pillar pagoda and other things we needed to get to. Also, the price was really good. The staff was accommodating and excellent. The rooms have some wear but overall in good shape and they clean the rooms well. The walls aren’t very sound proof so you can hear loud talking and crying kids next door but normal volume conversations aren’t noticeable. Because no one is really out past 11pm it is quiet after that. I would stay here again.
Stayed 2 nights in Feb 2024

8/10 Good

Gérard

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment bon emplacement pour visiter et le personnel plus que parfait
Stayed 2 nights in Oct 2023