Zhejiang Narada Grand Hotel

5.0 star property
Luxury hotel with 4 restaurants connected to the convention center in Hangzhou

Choose dates to view prices

Photo gallery for Zhejiang Narada Grand Hotel

Exterior
Exterior
Business Queen Room | Premium bedding, memory foam beds, minibar, in-room safe
Bar (on property)
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available

Explore the area

Map
122 Shuguang Road, Hangzhou, Zhejiang, 310007
  • Zhejiang University Yuquan Campus
    ‪18 min walk‬
  • Hangzhou Tower Shopping Mall
    ‪3 min drive‬
  • West Lake
    ‪4 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪31 min drive‬

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Room options

Deluxe Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Twin

  • City view
  • 463 sq ft
  • Sleeps 2
  • 2 Double Beds

Hill Deluxe King Room

  • Hill view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Business Queen Room

  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room

  • City view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, City View

  • City view
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

Superior Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Queen Room

  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

Liuxia Shanjing Twin Room

  • Sleeps 2
  • 2 Double Beds

Liuxia Chengyun Twin Room

  • Sleeps 2
  • 2 Double Beds

Baoshi Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

Liuxia Shanjing Double Bed Room

  • Sleeps 2
  • 1 King Bed

Liuxia Chengyun Double Bed Room

  • Sleeps 2
  • 1 King Bed

Family Interconnecting Room

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Garden Suite

  • Sleeps 2
  • 1 King Bed

Mist-Suite - Courtyard-View

  • Sleeps 2
  • 1 King Bed

Queen Room With City View

  • Sleeps 2
  • 1 Queen Bed

Aroma Therapy Liuxia Double Bed Room

  • Sleeps 2
  • 1 King Bed

Gem Aromatherapy Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

Superior Mountain-view Suite

  • Sleeps 2
  • 1 King Bed

Baoshi Mountain View Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite - Mountain-View

  • Sleeps 2
  • 1 King Bed

Superior Mountain-view Deluxe Room

  • Sleeps 2
  • 1 King Bed

Discount Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Baoshi Japanese-Style Tatami Room With Overlooking Gem Mountain View & Musical Experience

  • Sleeps 2
  • 1 Queen Futon

Warm-Suite - Courtyard-View

  • Sleeps 2
  • 1 King Bed

Executive King Room With Smart Mattress

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Hangzhou

Located in Xihu within a 5-minute walk of Huanglong Stadium, Zhejiang Narada Grand Hotel is within a 15-minute stroll of Yellow Dragon Sports Center. This 5-star hotel has 394 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi. Located centrally in Hangzhou, it's connected to the convention center and also close to West Lake and Baopu Taoist Temple.

What's nearby

  • Zhejiang University Yuquan Campus - 18 min walk - 1.0 mile
  • Hangzhou Tower Shopping Mall - 3 min drive - 2.1 miles
  • Wulin Square - 4 min drive - 2.1 miles
  • West Lake - 4 min drive - 2.1 miles
  • Lingyin Temple - 5 min drive - 3.2 miles

Getting around

  • Huanglong Cave Station - 1 min walk
  • East Railway Station (East Square) Station - 20 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 45 min drive

Restaurants

  • ‪青海人家 - ‬10 min walk
  • ‪普乐迪 - ‬1 min walk
  • ‪两岸咖啡 - ‬3 min walk
  • ‪心源茶楼 - ‬5 min walk
  • ‪流星花园 - ‬2 min walk

About this property

Zhejiang Narada Grand Hotel

Luxury hotel with 4 restaurants connected to the convention center in Hangzhou
At Zhejiang Narada Grand Hotel, guests enjoy a full-service spa, an indoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for CNY 500 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect LCD TVs with digital channels, along with free WiFi and wired Internet. Memory foam beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are other standard amenities.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee: CNY 159 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Dan Gui Lou
  • Lotus Chinese Deli
  • NASUBI
  • Tea Garden Lounge
  • Window Pavilion Cafe

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 230.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: CNY 1000 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 159 per person
  • Airport shuttle fee: CNY 500 per vehicle (one way)
  • Rollaway bed fee: CNY 230.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Narada Grand Hotel
Narada Grand Hotel Zhejiang
Narada Hotel
Zhejiang Narada
Zhejiang Narada Grand
Zhejiang Narada Grand Hangzhou
Zhejiang Narada Grand Hotel
Zhejiang Narada Grand Hotel Hangzhou
Zhejiang Narada Hotel
Zhejiang Narada Hotel Hangzhou
Zhejiang Narada Grand Hotel Hotel
Zhejiang Narada Grand Hotel Hangzhou
Zhejiang Narada Grand Hotel Hotel Hangzhou

Frequently asked questions

Are free cancellation options available at Zhejiang Narada Grand Hotel?

Zhejiang Narada Grand Hotel provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do around Zhejiang Narada Grand Hotel?

This hotel is situated in Xihu, just steps from Huanglong Stadium. You'll also find Yellow Dragon Sports Center and Baopu Taoist Temple less than a mile away.

Is parking available on site at Zhejiang Narada Grand Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Zhejiang Narada Grand Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Zhejiang Narada Grand Hotel have a casino?

No, Zhejiang Narada Grand Hotel doesn't have a casino.

Is there an indoor pool at Zhejiang Narada Grand Hotel?

Yes, this hotel has an indoor pool along with a hot tub.

Is Zhejiang Narada Grand Hotel good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a poolside bar.

Are there hot tubs at Zhejiang Narada Grand Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does Zhejiang Narada Grand Hotel have a restaurant that serves breakfast?

Yes, Zhejiang Narada Grand Hotel has 4 restaurants, and serves buffet breakfast for a surcharge.

Does Zhejiang Narada Grand Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Zhejiang Narada Grand Hotel.

Are there connecting rooms at Zhejiang Narada Grand Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Zhejiang Narada Grand Hotel?

The closest major airport to Zhejiang Narada Grand Hotel is Hangzhou (HGH-Xiaoshan Intl.), which is 23.9 mi away (45 minutes by car).

Can I book a room with a balcony at Zhejiang Narada Grand Hotel?

No, you won't find guestrooms with balconies at Zhejiang Narada Grand Hotel.

Does Zhejiang Narada Grand Hotel have a wedding venue?

There are wedding services available at Zhejiang Narada Grand Hotel if that's in your vacation plans.

Zhejiang Narada Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 30 out of 69 reviews
Rating 8 - Good. 25 out of 69 reviews
Rating 6 - Okay. 8 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Xiao Ming, Chester

Liked: Property conditions & facilities
friendly services
Stayed 7 nights in Nov 2024

8/10 Good

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

HEBER

Stayed 2 nights in Dec 2023

8/10 Good

XIA TIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
地理位置好,大堂改建后nice,伊经理友好,帮助搬行李,介绍广场上地铁出行,杭州游在世贸,我们留下美好回忆。

6/10 Okay

xiang

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
guests smoke at non-smoking floor, poor service at check-in.
Stayed 1 night in Jun 2021

8/10 Good

Yifan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient location

The hotel staff are very friendly and food was nice. The location is perfect, we walked to West Lake. The surroundings are very convenient. Good experience.
Stayed 2 nights in May 2021

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff speak English.

Staff were incredibly helpful and spoke English which is really refreshing in China.
Stayed 1 night in Oct 2020

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel.

A lovely hotel with a great pool and nice food. Clean rooms and friendly staff. A perfect getaway.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, good location. Booked non-smoking room but the prepared non-smoking room is full of the smoking smell. Got room changed immediately and seems an upgraded room which is a bitter bigger.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Helpful staff. Friendly.

My stay was great. No complaints. Staff was helpful. Starbucks in the hotel, which was lovely. Great location for getting to West Lake and other areas. The Spa downstairs was incredibly overpriced. Fancy hotel or not, the prices reflected that of a 5-star hotel in the States. I opted out. Hotel might could give a better guest discount to offset the inflated prices, and I bet more guests would use the service.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and only 15.min ride by taxi

Excellent! Constructions on the other side of the road so that rooms with hill view will have noise all night and day.
Stayed 4 nights in Sep 2018

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Craig, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. European conceirge was a great help!
Stayed 1 night in Nov 2017

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay near West Lake

Good hotel near the enchanting West Lake and a few good hiking locations. Service was generally good and the only suggestion I have for the hotel is to provide some good tea in the rooms. The restaurant's breakfast was good too.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel and with an excellent pool !

Clean business hotel with an excellent swimming pool . I did not use the Gym but it looked good . The hotel exterior is dated but the interiors are good . Good business hotel . Walkable distance to the West Lake

8/10 Good

Verified traveler

Liked: Staff & service

Not bad at all

Nice enough room, maybe in need of a little renovation. Close to the West Lake. Roof top bar was brilliant!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel close to Westlake area

Very nice hotel but starting to show age. ladders in pool need to be replaced, bathrooms are very small, breakfast does not include salmon and waiters are not attentive, had to get my own coffee and refills. Moderate price is reflected in value, next door to newer, more expensive Dragon hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They tried giving me a smaller room than I payed for, had to come back down to the lobby and sort it out, didn't take much time but was frustrating nonetheless.

10/10 Excellent

Iseed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Chee Tong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for short business stay

Hotel is more than 20 years old. Still a great 5 stars classic hotel. Spacious lobby hall with a few restaurants to dine in. Good for business meetings at the tea house or conference however the minus point is the room is too classic design and not the modern type which you may be looking for. About 27km from the airport. Clubbing and sightseeing tourist spots to the west lake is about 10 mins car ride depend on the traffic condition.

8/10 Good

Joseph, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great area with many things to see within walking distance. Breakfast buffet was good. My only complaint with the entire place is that my room wouldnt' cool off enough for my comfort on the 75* days.