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Conrad Hangzhou

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou

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Photo gallery for Conrad Hangzhou

Bar (on property)
King Conrad Suite | Bathroom | Separate tub and shower, jetted tub, rainfall showerhead
Couples treatment rooms, sauna, body treatments, aromatherapy
View from room
Dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Parking included

Explore the area

View in a map
228 Xinye Road, Jianggan District, Hangzhou, 310016
  • Place, Hangzhou City Planning Exhibition Hall
    ‪1 min walk‬
  • Place, Hangzhou Grand Theatre
    ‪6 min walk‬
  • Place, MIXC Mall
    ‪10 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪21 min drive‬

Room options

View all photos for King Deluxe Room

King Deluxe Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Deluxe Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Suite

King Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Deluxe Suite

  • 883 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe River View Room

King Deluxe River View Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Deluxe River View Room

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Room

King Executive Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Executive Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Accessible Room

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Conrad Suite

King Conrad Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Conrad Suite

  • 1206 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Presidential Suite

King Presidential Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Presidential Suite

  • 3025 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Double Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Queen Double Deluxe Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Double Deluxe River View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Queen Double Deluxe River View Room

  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Double Executive Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Queen Double Executive Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Twin Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Twin Deluxe Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Deluxe River View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Twin Deluxe River View Room

  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive King River View Room

View from room

Executive King River View Room

  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen River View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Executive Queen River View Room

  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for King Premium Room

King Premium Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Premium Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family-friendly Queen Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family-friendly Queen Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Twin Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Hangzhou

Located in Qianjiang New Town within a 5-minute drive of Wushan Night Market, Conrad Hangzhou is within a 10-minute drive of other popular sights such as West Lake. This 5-star hotel has 306 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an indoor pool. It's connected to a shopping center in central Hangzhou and also close to Hangzhou China Silk Town.

What's nearby

  • Hangzhou City Planning Exhibition Hall - 1 min walk - 0.1 miles
  • Raffles City Hangzhou - 3 min walk - 0.2 miles
  • Hangzhou Grand Theatre - 6 min walk - 0.3 miles
  • MIXC Mall - 10 min walk - 0.6 miles
  • Chongyi Church - 2 min drive - 1.4 miles

Getting around

  • Hangzhou Railway Station (HZD) - 9 min drive
  • Jiangjin Road Station - 19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

  • ‪Executive Lounge - ‬2 min walk
  • ‪Fresh - ‬2 min drive
  • ‪太興 - ‬16 min walk
  • ‪Dico's (德克士) - ‬2 min drive
  • ‪乾湖会 - ‬4 min walk

About this property

Conrad Hangzhou

Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou
Conrad Hangzhou features a full-service spa, an indoor pool, and a 24-hour gym. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and a conference center.
Guests can expect WiFi, wired internet, and 55-inch TVs with cable channels. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. MP3 docks, minibars, and espresso makers are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.
Conrad Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

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Grand Hyatt Hangzhou
  • Pool
  • Spa
  • Parking included
  • Free WiFi
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$186 nightly
The price is $198
Dec 14 - Dec 15
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 193.20 for adults and CNY 96.60 for children
  • 3 restaurants
  • A bar/lounge
  • Free manager's reception (select days)

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (17,287 square feet of space)

Outdoors

  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 419.76 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 193.2 for adults and CNY 96.6 for children
  • Fee for in-room wireless internet: CNY 40 (rates may vary)
  • Rollaway bed fee: CNY 419.76 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-6:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Conrad Hangzhou Hotel
Conrad Hangzhou Hotel
Conrad Hangzhou Hangzhou
Conrad Hangzhou Hotel Hangzhou

Frequently asked questions

Is a free cancellation option available at Conrad Hangzhou?

Conrad Hangzhou offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do within easy reach of Conrad Hangzhou?

This hotel is situated in Qianjiang New Town, just steps from Hangzhou City Planning Exhibition Hall. You'll also find West Lake and MIXC Mall within a short drive.

Is there parking available at Conrad Hangzhou?

Yes, self parking is offered for free at the hotel.

Is a spa located at Conrad Hangzhou?

Conrad Spa is the hotel's spa and services include prenatal massages, deep-tissue massages, aromatherapy, and couples treatments.

Does Conrad Hangzhou include a casino?

No, Conrad Hangzhou doesn't have a casino.

Will I find an indoor pool at Conrad Hangzhou?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about Conrad Hangzhou?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 3 restaurants.

Does Conrad Hangzhou have a hot tub?

Yes, this hotel has a spa tub.

Does Conrad Hangzhou have a restaurant that serves breakfast?

Yes, Conrad Hangzhou has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Conrad Hangzhou allow pets to stay free of charge?

No, pets and service animals aren't allowed at Conrad Hangzhou.

Are there connecting rooms at Conrad Hangzhou?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Conrad Hangzhou?

The closest major airport to Conrad Hangzhou is Hangzhou (HGH-Xiaoshan Intl.), which is 16.1 mi away (26 minutes by car).

Can I book a room with a balcony at Conrad Hangzhou?

No, there aren't any guestrooms with balconies at Conrad Hangzhou.

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