Conrad Hangzhou

Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Couples treatment rooms, sauna, body treatments, aromatherapy

King Conrad Suite | Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Hot Tub
Pool
Bar
Spa
Breakfast available
Parking included

Explore the area

228 Xinye Road, Jianggan District, Hangzhou, 310016

Place, Wushan Night Market
‪5 min drive‬
Place, West Lake
‪5 min drive‬
Place, Hangzhou Tower Shopping Mall
‪7 min drive‬
Airport, Hangzhou (HGH-Xiaoshan Intl.)
‪22 min drive‬

Room options

King Deluxe Room

538 sq ft
City view
Sleeps 3
1 King Bed

King Deluxe Suite

883 sq ft
City view
Sleeps 3
1 King Bed

King Deluxe River View Room

Very good

538 sq ft
River view
Sleeps 3
1 King Bed

King Executive Room

538 sq ft
City view
Sleeps 3
1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Accessible Room

538 sq ft
City view
Sleeps 2
1 King Bed

King Conrad Suite

1206 sq ft
City view
Sleeps 3
1 King Bed

King Presidential Suite

3025 sq ft
City view
Sleeps 3
1 King Bed

Queen Double Deluxe Room

538 sq ft
City view
Sleeps 3
2 Queen Beds

Queen Double Deluxe River View Room

538 sq ft
River view
Sleeps 3
2 Queen Beds

Queen Double Executive Room

538 sq ft
City view
Sleeps 3
2 Queen Beds

Twin Deluxe Room

538 sq ft
City view
Sleeps 3
2 Twin Beds

Twin Deluxe River View Room

538 sq ft
River view
Sleeps 3
2 Twin Beds

Executive King River View Room

538 sq ft
River view
Sleeps 3
1 King Bed

Executive Queen River View Room

538 sq ft
River view
Sleeps 3
2 Queen Beds

King Premium Room

538 sq ft
City view
Sleeps 3
1 King Bed

Family-friendly Queen Double Room

Exceptional

538 sq ft
City view
Sleeps 3
2 Queen Beds

Premium Twin Room

538 sq ft
City view
Sleeps 3
2 Twin Beds

About the neighborhood

Hangzhou

Located in Jianggan within a 5-minute drive of Wushan Night Market, Conrad Hangzhou is within a 10-minute drive of other popular sights such as West Lake. This 5-star hotel has 306 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an indoor pool. It's connected to a shopping center in central Hangzhou and also close to Hangzhou China Silk Town.

What's nearby

Hangzhou Olympic Sports Center - 3 min drive - 2.0 miles
Wushan Night Market - 5 min drive - 3.1 miles
West Lake - 5 min drive - 3.5 miles
Hangzhou China Silk Town - 6 min drive - 3.9 miles
Hangzhou Tower Shopping Mall - 7 min drive - 4.3 miles

Getting around

Hangzhou Railway Station (HZD) - 9 min drive
Jiangjin Road Station - 19 min walk
Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

‪Fresh - ‬2 min drive
‪Executive Lounge - ‬2 min walk
‪丸龟制面 | Udon&Tempura - ‬2 min walk
‪董鲜生• 海胆水饺 - ‬16 min walk
‪城市之光 - ‬11 min walk

About this property

Conrad Hangzhou

Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou

Conrad Hangzhou features a full-service spa, an indoor pool, and a 24-hour gym. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and a conference center.

Guests can expect WiFi, wired internet, and 55-inch TVs with cable channels. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. MP3 docks, minibars, and espresso makers are also available.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.

Conrad Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

Premium bedding, minibar, in-room safe, desk

Pool
Spa
Parking included
Free WiFi

$185 nightly

Nov 9 - Nov 10

Total with taxes and fees

Property amenities

Internet

Available in all rooms: WiFi (CNY 40); wired internet (surcharge)
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free self parking on site
Limited onsite parking

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 193.20 for adults and CNY 96.60 for children
3 restaurants
A bar/lounge
Free manager's reception (select days)

Things to do

24-hour health club
Full-service spa
Hot tub
Indoor pool

Family friendly

Grocery/convenience store
In-room crib
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

8 meeting rooms
Business center
Conference center (17,287 square feet of space)

Outdoors

Terrace

Full-service spa

7 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Prenatal massages
Sauna
Spa open daily
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Bathroom emergency pull cord
Doorbell and phone notification
Elevator
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator

Banquet hall
Designated smoking areas

Room amenities

Bedroom

Egyptian cotton sheets
Free crib
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Bidet
Free toiletries
Hair dryer
Jetted bathtub
Partially-open bathroom
Rainfall showerhead
Separate bathtub and shower
Towels provided

Entertainment

55-inch TV with cable channels
MP3 dock

Food and drink

24-hour room service
Coffee/tea maker
Espresso maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Rollaway/extra beds are available for CNY 419.76 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately CNY 193.2 for adults and CNY 96.6 for children
Fee for in-room wireless internet: CNY 40 (rates may vary)
Rollaway bed fee: CNY 419.76 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Check-in: 3:00 PM—-6:00 AM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

Pool access available from 10:00 AM to 10:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Conrad Hangzhou Hotel

Conrad Hangzhou Hangzhou

Conrad Hangzhou Hotel Hangzhou

Frequently asked questions

Is a free cancellation option available at Conrad Hangzhou?

Conrad Hangzhou offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Conrad Hangzhou?

As of Oct 13, 2025, prices found for a 1-night stay for 2 adults at Conrad Hangzhou on Nov 9, 2025 start from $145.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Conrad Hangzhou?

This hotel is situated in Jianggan, just steps from Hangzhou City Planning Exhibition Hall. You'll also find West Lake and MIXC Mall within a short drive.

Is there parking available at Conrad Hangzhou?

Yes, self parking is offered for free at the hotel.

Is a spa located at Conrad Hangzhou?

Conrad Spa is the hotel's spa and services include deep-tissue massages, prenatal massages, couples treatments, and body wraps.

Does Conrad Hangzhou include a casino?

No, Conrad Hangzhou doesn't have a casino.

Will I find an indoor pool at Conrad Hangzhou?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about Conrad Hangzhou?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 3 restaurants.

Are there hot tubs at Conrad Hangzhou?

Yes, guests can enjoy a spa tub at this hotel.

Does Conrad Hangzhou have a restaurant that serves breakfast?

Yes, Conrad Hangzhou has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Conrad Hangzhou allow pets to stay free of charge?

No, pets and service animals aren't allowed at Conrad Hangzhou.

Does Conrad Hangzhou have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Conrad Hangzhou?

The closest major airport to Conrad Hangzhou is Hangzhou (HGH-Xiaoshan Intl.), which is 16.1 mi away (26 minutes by car).

Can I book a room with a balcony at Conrad Hangzhou?

No, at Conrad Hangzhou, there aren't any guestrooms that list a balcony.

Conrad Hangzhou Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

Arjan

Jun 11, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Dawei

Traveled with family

Apr 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice

Stayed 2 nights in Apr 2025

10/10 Excellent

Tina

Traveled with family

Mar 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would highly recommend this hotel to my friends and I myself would definitely choose this hotel whenever I visit Hangzhou again.

Stayed 1 night in Mar 2025

10/10 Excellent

Mohamed

Jan 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel, dont miss the mall , you literally have everything there, shopping food and so much more I felt home and the staff so welcoming and amazing ppl

Stayed 2 nights in Dec 2024

10/10 Excellent

Mohamed

Business traveler

Jan 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great new modern hotel with amazing staff! Clean, great options for breakfast Room very comfortable I love it!

Stayed 3 nights in Dec 2024

10/10 Excellent

wentao

Jan 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities

good

Stayed 1 night in Jan 2025

10/10 Excellent

Ali, Jeddah

Jan 3, 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Dominique

Traveled with family

Dec 4, 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Sui Yueng

Nov 23, 2024

Stayed 3 nights in Oct 2024

10/10 Excellent

canson

Oct 13, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s really a very good hotel in this area

Stayed 2 nights in Oct 2024

10/10 Excellent

Dewi Mimie

Traveled with family

Sep 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is great. Except the ciggarete smoke comes to our toilet.

Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Traveled with group, Business traveler

Sep 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

10/10 Excellent

Stoyan, Seattle

Sep 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is super luxury, got a room on the 43rd floor with an amazing view. Very clean, quiet and comfortable. It's right next to an upscale shopping mall with good dining options. Overall, super happy, would stay there again!

Stayed 2 nights in Sep 2024

8/10 Good

Zhen

Aug 7, 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

susan valerie

Jun 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great views and best lobby bar for quiet quality time

Stayed 2 nights in Jun 2024

10/10 Excellent

Jasdeep

May 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Apr 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel with good breakfast. 10/10 would recommend.

Stayed 1 night in Apr 2024

10/10 Excellent

Rena

Mar 19, 2024

Stayed 1 night in Mar 2024

10/10 Excellent

Jialan

Traveled with family

Nov 18, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

excellent room service, clean and warm welcome

Stayed 2 nights in Nov 2023

10/10 Excellent

Chuen Lai

Traveled with group

Oct 24, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are very helpful, high standard hospitality, Nice room, ample space, comfortable beddings Nice view from room with its good location

Stayed 1 night in Oct 2023

10/10 Excellent

JimmyZhou

Traveled with family and small children

Dec 29, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

New hotel, large room with fantastic views, nice and friendly staff. Free vip service to take you to airport or train station. We really enjoy to stay there.

Stayed 3 nights in Dec 2019

10/10 Excellent

Lee

Traveled with family

Dec 2, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Thumbs Up!

World Travelers Visiting from SF. Conrad HZ experience is one of the BEST! Manager Stephan welcomed us, checked us in one of the best view room. All staffs are warm, welcoming & helpful. Short walk to number of malls for you will have wide selections for shopping & dinning and amazing light shows every Tues, Fri & Sat. I will definitely come back and recommend Conrad to all of my family & friends!

Stayed 5 nights in Nov 2019

8/10 Good

Helen

Traveled with group

Nov 22, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is new, easy access to subway and connected to Raffles City Mall.. Front desk check in staff friendly and professional... concierge helpful. Gym well equipped... indoor swimming pool looks great. However, you must bring your own swimming cap or buy one from them ... otherwise cannot use the pool... Never heard of such rules in other hotels. Point is this kind of information not published by the hotel in their website. Also , shocked to find that upon entering bedroom, housekeeping did not replace free bottled water in the bathroom, which was partially consumed by previous guests. No writing paper nor envelope in their stationery file, even after I deliberately left file open for housekeeping to discover. Buffet breakfast offer a wide selection of western and local food but it is the same food every morning... one can get bored with same selection every morning. Apart from these teething problems, service attitude very good. Just need more awareness.... after it is a 5 star hotel....

Stayed 3 nights in Nov 2019

10/10 Excellent

Karen

Nov 22, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2019

10/10 Excellent

Beata

Oct 2, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room and location

⭐⭐⭐⭐⭐ Great hotel with good amenities, good view, and next to the Raffles City shopping mall. After a late mid-night movie and just walk 2mins back to hotel. * Shanghai Tang soap * TWG tea * Dragon Well tea * Coffee capsules

Stayed 2 nights in Sep 2019