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Located in Hangzhou City Centre, Sofitel Hangzhou Westlake is adjacent to Xihu Tiandi and within a 5-minute walk of Westlake Yintai Shopping Mall. This 4.5-star hotel welcomes guests with 200 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's in central Hangzhou and also a short walk from West Lake and China Academy of Art.


Enjoy dining at Yong Jin Ge, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


All 200 air-conditioned rooms feature refrigerators, minibars, and free newspapers. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and bathrobes. Free local calls, free bottled water, and safes are also standard.

Property features

Guests of Sofitel Hangzhou Westlake enjoy a full-service spa, an indoor pool, and a fitness center. There's free parking, and an airport shuttle for CNY 550 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and 7 meeting rooms.


  • Walking distance to West Lake
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sofitel Hangzhou Westlake features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, limo/town car service, and meeting rooms. This luxury hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. Complimentary self parking is available on site.

  • Babysitting or childcare (free) 
  • Bar/lounge 
  • Airport transportation (surcharge) 
  • Total number of rooms - 200 
  • 24-hour front desk 
  • Express check-out 
  • Babysitting or childcare 
  • Hair salon 
  • ATM/banking 
  • Gift shops or newsstand 
  • Number of floors - 6 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Fitness facilities 
  • Full-service spa 
  • Tours/ticket assistance 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 7 
  • Rooftop terrace 
  • Garden 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Number of restaurants - 3 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Indoor pool 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (free)  
  • In-room childcare (surcharge)  
  • Babysitting or childcare  
  • Refrigerator  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking

Room Amenities

Sofitel Hangzhou Westlake offers 200 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Premium bedding 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Air conditioning 
  • Free local calls 
  • Refrigerator 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Slippers 
  • Bathrobes 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • Satellite TV service 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Free WiFi 
  • Room service (24 hours) 
  • LCD TV 
  • Rollaway/extra beds (surcharge) 
  • Free wired high-speed Internet 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Yong Jin Ge - This restaurant serves lunch and dinner.

Kwee Zeen - This restaurant serves breakfast, lunch, and dinner.

Le Bar - Onsite pub.

Club lounge - Onsite bar.

Sky Garden Roof Top Loung - Onsite rooftop bar.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site 

Spa Services

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Detoxification wrap 
  • Reflexology 
  • Number of treatment rooms 4 
  • Couples treatment rooms 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time ends at noon

Check-in time starts at 2 PM


Check-out time is noon

Payment types


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available


You'll be asked to pay the following charges at the property:
  • Deposit: CNY 3000 per stay
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 182 per person (approximately)
  • Airport shuttle fee: CNY 550 per vehicle (one way)
  • Rollaway bed fee: CNY 224 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hangzhou Sofitel
  • Hangzhou Westlake
  • Sofitel Hangzhou
  • Sofitel Hangzhou Westlake
  • Sofitel Westlake
  • Sofitel Westlake Hangzhou
  • Sofitel Westlake Hotel
  • Sofitel Westlake Hotel Hangzhou
  • Sofitel Hangzhou Westlake Hotel Hangzhou
  • Sofitel Hangzhou Westlake Hotel

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

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