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Hangzhou Hua Chen International

4.0 out of 5.0

Recent guest reviews

It was my first visit to China! To meet my best friend I tied up my luggage and went for an adventure from UAE! Basically I am from Nepal. I have landed in Beijing airport and somehow I felt discriminated by passport control officer as they looked at my passport and wondering how I reached there! However, European were passed without any hassle! Moral of the story Even you spend more money than European you will be still treated differently! Finally I arrived hangzhou after tight security check. What a lovely city with beautiful lake. I booked online hanchuan hotel. And I found it very clean and professional hotel. Specially big thank to housekeeping staff who looked after my room! My room had a view of a street market and I have been there due to curiosity and found amazing. Good hotel and good staff. I definitely recommend this hotel. See you guys soon if not bothered by Chinese custom again!

I searched a lot about hotels in Hangzhou before I got here, and I found out Huachen Hotel had a great value and convenient location. A few steps away from the west lake grand music fountain and big shopping malls. The guest service agents were always happy to answer all different kinds of questions. Thanks for the lovely fruit plate; however, I didn’t find a fruit knife in the room, lol. The decoration was outdated but very clean. Excellent job and I will still choose Huachen when I visit Hangzhou next time.

I stayed in this hotel for 2N. It is a typical 4-star standard hotel but the hotel staff and the location of the hotel makes up for that extra star. My family and I arrived at the hotel 2 hours before the check-in time. But the hotel staff made sure that we checked in the midst of clearing the room, we were able to check in after just 30 minutes wait. When we needed a taxi, they also brave the rain to hail one for us. Really kind indeed. As for location, it's a short walk to the West Lake. Near the hotel along Ping Hai Road is also a row of restaurants serving delicious tasting food. As the weather was cool and nice, we took a 40 minutes stroll from the hotel to He Fang Street Market.

Staff quite friendly & helpful though hotel lobby is not that brightly lit up. Location ok. Not much choice for morning breakfast around the hotel but ok for lunch & dinner. Hotel has 7-seater van service to airport or train station. This is real good for big family, travelling in a big group or having big luggages.

I am pleased to provide a good review of this hotel and staff. The rooms were clean and comfortable. Not far from attractions and metro. Just do remember to ask for non smoking rooms. There is also a night market in its vicinity about 80m away, can ask the front desk for directions.

Location is just a short walk to West Lake, the metro and the bus station. There are 2 non smoking floors and we had no problem being placed on one of them and having rooms close together. Front desk speak some English but it is limited. If you catch bus 7 to Lingyin temple, be sure to get on the bus heading towards terminus of Lingyin temple. We got on the wrong direction (drivers don’t speak English) but he let us stay on at the railway terminus so we took the long way to the temple. The bus is the way to go, though. Only 2 yuan each way. There is a night market right behind the hotel with street food and all kinds of wares. Many restaurants within walking distance, but may not find menus in English. The places with pictures work well. Shower was great with plenty of hot water and wonderful pressure. All in all a very pleasant stay.

convenient location to west lake, ie 20 minutes walk where you will find lots of restaurants. should try Grandma's restaurant by west lake. It is cheap and tasty but always long line ups and menu is in Chinese. hotel staff can speak a bit of English. most guest are Chinese so breakfast buffet are more Asian type.

Awesome location. Only 10 min walk to the West Lake. Great breakfast, lunch and dinner buffets. Professional and very friendly staff. Spacey and comfortable rooms. Except for the slow internet everything was EXCELLENT!

My Husband and I visited Hangzhou for a vacation and stayed in the hotel for 2 nights. Our initial booking was for 1 night and due to flight cancellation, we had to make last-minute changes to the itinerary. The hotel staff was gracious to book us for another night at the same discounted rate as offered for initial booking. LOCATION:  The biggest selling point for the hotel is the location. The hotel is located about 4 blocks from the subway station (8-minute walk) and 6 blocks to the West Lake (10-minute walk). Bus 103 stops just in front of the hotel and goes to Ling Yin Temple (RMB3). The area is surrounded by many restaurants, bars, and bakeries. Many Shopping malls, high-end designer shops, and fancy restaurants are towards the West Lake direction. There is a small supermarket directly across the road from the hotel. The Wuhan night market located at Renhe Rd is just a few minutes’ walk from the side exit of the hotel. AMENITIES: The hotel ensures a comfortable stay - from a well-arranged check-in to a smooth check-out. Most of the rooms are smoking. The breakfast is served on the 19th floor from 0630hrs onwards. The spread is a mix of Chinese and Western dishes. One could sight West Lake from a section on the 19th floor while enjoying breakfast. There is also another restaurant on the second floor serving Chinese cuisine and a coffee lounge by the reception on the ground floor. The hotel also has a direct shuttle bus from the airport (boarding In front of T3) to Grand Metro park hotel and about 300m walk to the hotel. ROOM: Rooms are decent sized. The bed was clean and comfortable. This best feature of the room – it’s extremely well lit. Our room had a small sitting area with 2 chairs and a small round table. The usual toiletries were provided, with complimentary water, coffee, and tea sachets. The room is equipped with air conditioning, fly screens, TV (with English channels including HBO), refrigerator and a safe. Lots of little extra touches in the rooms which made it feel quite luxurious. In the bathroom, shower had great pressure. STAFF: The staff is helpful and courteous. Both the Front staff and Concierge are fluent in English. The Concierge provided us with a map of the city and drew bus maps for visiting various tourist spots – Broken Bridge, Ling Yin Temple, Longjing tea fields and Pagoda. TIPS: Any add-ons are expensive - laundry is ridiculously expensive. The room has many items for purchase from bottled water to detergent. Never seen a hotel with so many items in the room that are for sale (look for the tiny sticker). Would really put the price up if you took advantage of all the extras.

Stayed for 3N in a deluxe room on the 15th(non-smoking) floor. Room was clean and had a small sitting area with 2 chairs and a small round table. Bed was comfortable. The usual toiletries were provided, with complimentary water, coffee and tea sachets. Buffet breakfast on the 19th floor (from 6.30 am onwards) was great with a wide variety of food and brewed coffee included. One could sight West Lake from a section on the 19th floor, while enjoying your breakfast. The front desk staff helped to book tickets for the Impression West Lake performance for us and gave advice on how to travel to venue of performance. For those watching the performance, please be advised to pre-arrange for transport to take you back to your hotel, if it's located some distance away as its very difficult to get a cab/catch a public bus after the performance (due to the very bad traffic jam at area). Location of hotel is good - easy walk to mrt/nearby bus stops to various scenic attractions. The Wuhan night market located at Renhe Rd is just a few minutes walk from the side exit of th hotel. West Lake is about 10 min walk away. Highly recommend for one to stay here on your visit to Hangzhou.

No 25 Pinghai Road Hangzhou Zhejiang

Hotel highlights

  • Close to West Lake
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Business center

Located in Shangcheng, Hangzhou Hua Chen International is adjacent to Wushan Night Market and within a 10-minute stroll of Zhejiang University First Affiliated Hospital. This 4-star hotel has 217 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and a conference center. On a lake, the hotel is also close to West Lake and Si Cheng Church.


This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


The 217 rooms are recently renovated and have an array of amenities, including refrigerators, free minibar items, and coffee makers. LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include computers, free newspapers, and free local calls.

Property features

Hangzhou Hua Chen International features free WiFi in public areas, 8 meeting rooms, and a conference center. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a library.

Room options

Standard Room

Queen 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Business Room, 1 King Bed, City View

King 1 | Sleeps 3

Harmonious Family Room

Queen 1 | Twin 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 336 reviews