Our family loved the resort, both in location and in layout. The room itself was a 2BR and offered our party of four everything we would want. The unit had a completely stocked kitchen, a huge bonus including dishwasher and washer and dryer.
Our only issue with the room was that the noise from other units and outside was not well insulated, other than that, was great.
For the resort, it is in the middle of the Berkshires, so the trees and surroundings are fabulous and really offers the out of the city experience we were looking for.
Some negatives, the larger of the pools was under maintenance the entire time we were there, a real bummer, since no mention of this maintenance was mentioned through the booking website. The smaller adult pool was just ok for us, always crowded, as you would expect and no hottub.
Additionally, we had a small incident with the outdoor picnic area, as we were getting ready to host a small party, the tree trimmers showed up and closed it down. This turned out to be a positive, as Michelle, from the resort, raced up and moved our little event into the Berkshire room, which was ample enough for our event.
I can safely say that the staff went out of their way to make our stay better and that we would stay there again in the future.