Days Inn Southampton Rownhams3.0 out of 5.0
Recent guest reviews
We only stayed here for one night and we were aware that it could only be accessed from the southbound carriageway but, even so, it was still awkward to find. Once in the hotel, we wanted to find somewhere to eat but the thought of facing the motorway again put us off so we settled for going into the service station next door. The food was OK but it was basically service station food. On a positive note, the staff in the hotel were friendly and welcoming and the room itself was clean and comfortable. If I were to consider staying here again I would make sure I had eaten beforehand so that I did not need to go out after checking in.
Very friendly and helpful welcome. Rooms are of a very good standard. We had a family room which was a double with sofa bed, we brought our own travel cot also which fit in the room very well with the sofa bed made up - we didn't feel cramped. The only reason I didn't give a 5 was because the bathroom although clean could do with a few snagging bits done to make it prettier! Nothing to complain about though, the room was very quiet considering we were ground floor and next to the motorway. Would use again!
First i have to start off by saying 'Finding the motel was a JOURNEY on its own' not at any fault of their own. They did warn us with emails that SAT NAV's didn't recognise their postcode. First impressions were great, parking was free (as long as you give your registration at reception) check in was very quick and easy which was nice to see, staff were very helpful and attentive which was splendid. So after we recieved our keys and we went into our rooms this is where the issue's began,The sofa bed was very very thin and the beds are also very high or at least the one in our room were, so not ideal if you're prone to falling out of the bed. Next the pillows and duvets were abit thin for my liking and also abit dirty, even found lipstick mark on one of them. Mistakes happen so after getting more pillows and clean duvets which the staff were prompt on changing and giving extra, which was good to see. I didn't have any further complaints until i went to the bathroom. Moving onto the bathroom now, no shower gel in the gel dispenser and the doors wouldn't lock or close properly which was abit disappointing. I gave them the benefit of the doubt that maybe the previous guests might have emptied the gel pack and broken the door and the motel staff weren't aware. That soon cleared up as i went to notify the receptionist so they can either fix the issue or just be aware of the door, they told me that 'when the door was installed it wasn't lined up properly to the lock mechanism' and that was the reason why it stopped the door from locking or closing properly!! I was disappointed since i was sharing the room with others, it did get abit awkward at times. Also the receptionist gave me a refill pack of shower gel and told me to use that, so i asked 'how do i remove the old gel pack and insert the new one' to that they replied 'just pull the old gel pack out and push the new pack in'. As you can imagine i was abit shocked and confused to the reply, i didn't want to make a scene because new guests were behind me so i just took the gel pack and walked away. I did think to myself why they couldn't just install the gel pack for me and why they haven't resolved the door issue since they already knew about it. Well next day i spoke to my brothers who were also staying in the motel and asked if they had any issues, his room had similar issues to my room the bathroom doors wouldn't lock and the beds were high. So i guess the door and bed was an issue in more than one room. Maybe the Days Inn team need to look into this matter. I must say some staff were helpful and friendly, where others were abit lazy at times. Overall we stayed 3 nights at the Days Inn Southampton and found the experience a DISAPPOINTMENT.
Booked this room for my daughter and family rang the day before to see about travel cot nothing was to much trouble on the phone with no extra charge my daughter was very happy with the room added bonus a play room next door excellent my family lived it very friendly staff
Charged me twice on the card, took an age to get the refund (hence service rated as poor). Bathroom dirty and vent not man enough for job therefore room smells. Pull out bed was very basic, thin mattress. Basic and transient place, not even that cheap really. Booked two nights, left after one, that says it all.
Good base for an overnight stop. Not great bathroom. Toilet was dirty!! Ok if you're travelling past this services but hard to get to if returning. Room was nice and cool and surprisingly quiet considering its on the motorway.
We stayed one night on the way to isle of Wight. The rooms are clean and what you would expect from this type of establishment. You can leave your car here if you going to iow without your car. There are macdonalds and usual motorway service food outlets on site.
I stayed here for 1 night with my 4 year old and it was the cheapest price for local accommodation near paultons park. It was a lovely stay. Staff were very friendly and helpful, the room was very clean and facilities were good. The services next door were nice and have a nice little seating area outside which was nice for my little one to have a play on the grass and unwind in the sun. The only thing I can say to improve this motel would be to offer breakfast but that's it as I cannot fault it at all. Even though we were beside the motorway we couldn't hear any traffic etc at all. A great little motel I would recommend to anyone.
Second time we have stayed here, very clean and comfortable, polite and helpful staff and had a great nights sleep will definitely stay here again. Great stop over if your heading to the ports in Southampton as its only about a 15 minute drive away.
this is a very expensive cheap hotel you can either travel into Southampton or the motor way services for a meal and when you leave Southampton you have travel round the motor ways the facilities are basic but a good couple of chairs to sit so better then some other budget hotels.
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 300 reviews