La Quinta Inn & Suites Covington2.5 out of 5.0
Recent guest reviews
Enjoyable stay at a good hotel and great staff. There was some damage to the couch in the sitting room. The bathroom needed a better clean up, but basically OK. Windows also needed attention; oloked like they hadn't been washed in a while.
Upon arrival, the lobby is very clean and tidy. The door to the elevator and the frame itself required updating. The carpet in the hallways needs to be replaced. The front desk staff was unfriendly and remained aloof the entire time.
We stayed here for business and to see family over the weekend. Nice room. A few glitches (fairly normal stuff). Lamp between the beds was shorted out. Breakfast was more continental than hot. Scrambled eggs were overcooked. Coffee was tasty.
Glad to be able to take our dog with us but he was upset by our noisy neighbors. The insulation between rooms could definitely be better. Breakfast was awful. The room was better than other pet friendly hotels we have stayed in.
Stayed here 3-4 years ago and it was fine. Apparently nothing has been done to it since then. both the inside and outside need paint. It goes beyond shabby once you are in a room. Everything smelled old and moldy. Staff tried, but I got a broken toilet, broken telephone, broken hairdryer, broken tv between the two rooms. Don't stay here.
Hallways and elevators were very dirty as were carpeting in the room. Air conditioning was noisy. Room was in need of maintenance. Requested room was not received even though booking was done four days prior.
Its not the most horrible place ive stayed. But i would NOT recommend staying here unless you enjoy being charged twice for one room. I checked in from thursday to sunday and paid 404.54 after tax in cash. The next day i went to put gas in my truck and my card was declined due to the fact that la quinta decided to go ahead and charge my card for the same room!!!! I only use this card for gas but now it has been over a week and i still have no money on my card due to their negligence. So a three night stay has turned into a 10 day headache. This hotel isnt even worth 400 for a weekend let alone 800 and whats worse is they didnt even apologize!!!!! Nothing offered for compensation.... just as if they DONT CARE... definitely will NOT be coming back
I noticed the filthy elevator on Friday when I checked in late. I spoke directly to the manager on duty Saturday morning and she was less than sensitive to my concerns. When I came in Saturday evening the elevator and halls had not been cleaned. I mentioned it to the same manager on Sunday morning and she "assured" me she had watched the housekeepers clean the elevator "at the end of the day on Saturday". She flatly lied to me... My room lacked an easy chair. It had been replaced with a filthy straight backed conference room chair. Too dirty to dit upon. This place needs immediate attention. I'll never return.
The hotel is well located, but it does need to attention given to repairs and upgrading. There are good restaurants close by, and the hotel is easy to get to. The area is quite and seems safe. It is a decent hotel but could be better.
- The staff was friendly and efficient, smiles from check in to check out! - The rooms were clean, the bed linens were clean and smelled fresh, and the towels were soft. - Breakfast was hot, fresh, and there were plenty of options.
La Quinta Inn & Suites Covington places you within a 15-minute drive of Lake Pontchartrain Basin Maritime Museum and Abita Brewing Company. This 60-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Fontainebleau State Park and Zemurray Park are also within a 30-minute drive.
Free continental breakfast is included with your stay.
La Quinta Inn & Suites Covington's 60 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free local calls, ironing boards, and desks are other standard amenities.
At La Quinta Inn & Suites Covington, guests enjoy an outdoor pool, a fitness center, and a spa tub. Free parking is included with your stay. The 24-hour front desk has staff always at the ready. Additional amenities include free WiFi in public areas, 2 meeting rooms, and conference space.
Reviews from Trip Advisor
61% of guests recommend this hotelTotal of 137 reviews