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Quest On Ward

4.0 out of 5.0

Recent guest reviews

We stayed one night here travelling through to Rotorua. We were given a disabled access room on Level 1 (room 118, I think?). Everything was clean and in good working order. Our room overlooked the back of the hotel car park and had a little juliette balcony. Had some protective birds give me a quick swoop which was funny! Car parking is easy at drop off in the back lane and the secure parking nearby was great. We walked around town and did some of the touristy things. Recommend the museum and Hamilton Gardens - both are great and free!

This was only a studio room, but it had a massive bathroom which was a pleasant surprise. The living area and kitchen were pleasant and the bed was very comfortable. The shower had great water pressure. This room was very quiet, despite it being Saturday night in the Tron ;-)

I had some issues initially - BUT these were with - when I phoned Quest on Ward the reception - Joe - was so helpful. I had been trying to extend our stay by 1 night, and still did not have confirmation of our parking space through the website. all was sorted by Joe, Thank you very much Joe. On arrival check in was fine, we had to double park to unload the car - again reception was so helpful, it was raining and Kenneth came out and helped, whilst we parked the car he got everything up into the room - Thank you Kenneth. Our secure parking was in a car park behind the building, a key was required; and in comparison to Auckland was extremely well priced. The apartment - 1 bedroom - was good all facilities, no real view (over the car park), comfortable, with enough cooking facilities, washer/dryer. Apartment was serviced so bins were emptied every day, and bed made. We were just round the corner from Victoria St - with its excellent choice of bars and restaurants. even an internet place nearby on Victoria St.

I have just left New Zealand for Australia & if my next accommodation is half as good as Quest I’ll be very happy. My stay was for a total of 29 nights as I was work in Hamilton, I found the whole procedure of check-in smooth & friendly, I had a choice of secure parking or yawing the parking bays at the rear of the hotel, I had the latter & had no problems at all. The 1 bedroom apartment I had was spacious, very clean & well stocked with essentials. Location is perfect for discovering all the pubs/restaurants on Victoria Street as it’s less than 2mins away but off the main road so not too noisy although you do get a little noise if your on the front of the hotel. Check-out smooth & friendly again. All in all a great place to stay & would 100% stay again when I return.

I booked room direct from the website here a month before my visit. Requested for secured car park along with the booking. Rang twice to ask about the confirmation email of the booking about both room and car park as I still didnt recieve one. So I get it after 2 phone call on different occasion. Here is the worst part come. Rang again in the morning on the actual staying day and ask about the direction to car park as we were arriving late outside of hours. The female receptionist then told me that the direction will be in the envelope along the room key in the safe box for late check in procedure. So I asked again that this booking will be fine and no problem when we arrive as I know we will arrive quiet late and don't want to get stuck in middle of the night in Hamilton. So come to arriving to hotel around midnite. We proceed to check in, went into room. Voila no parking instruction. Called the night manager and she basicly just said its full that we need to book in advance. Okay. I guess A Month is not advance enough. So we resulted to call Skycity to ask if they willing to take casual parking as that is the only place that open 24/7. My point is I get it carpark is such a small concern but the reason why we spesifically ask for it because we were driving from south island carrying our important belonging in our car to move to Auckland rather than just leaving it with the movers. So the reception in the morning told me they will investigate and find out what happen. After about an hour he leave a voicemail to say that he will discounted my bill at 15%. Uhm thats about $20 which is the cost of the parking in Skycity. Thanks. It was quiet an interesting walk too from hotel to Skycity there and back in middle of the night of Hamilton.

Check in on public holiday was easy and quick as reception was unstaffed. Our secure parking that was prebooked was definitely not secure as just parked in a lane behind hotel. The apartments we had were interconnected and very clean but extremely dated and carpets and sofas needed a good clean as covered in stains. We were only there one night to split our journey up traveling north so didn’t use any of the kitchen facilities. Our room at the front we heard trucks around 6am with reversing beepers going but our daughters room at the back was very quiet. Convenient location with Gloria Jeans directly underneath and subway and shopping Centre across road. Not to the standard of previous Quest hotels we have stayed at so a little disappointing.

We stayed in an 1-bedroom apartment for 1 night as we stopped over Hamilton during the weekend. The apartment was in central location close to shopping mall and eateries. A big bonus for us was the free movies on top of our regular channels. The apartment was very clean and tidy and the pull-out bed was perfect for our young kid. The apartment comes with a complete kitchen with laundry facility. The receptionist was polite and helpful.

We stayed one night mid-week, as we had a function to attend. The location is great for walking to local restaurants. Secure parking is available for an additional charge of $12. Wifi was free. The apartment consisted of a separate bedroom (quite small) with a queen bed that had a very soft mattress, which resulted in a bit of "roll together". There was a combined kitchen/living room with a dining table, couch and TV. The kitchen was functional with a small oven, 2 elements, and a dishdrawer dishwasher. The bathroom was quite spacious with a corner shower (plenty of pressure) and a small vanity unit. There was also a washing machine. The only downside was that our apartment was on the Ward St side, and streetworks started up at 6am. As there isn't any double glazing, it was rather noisy! I imagine it would be OK to stay here for a few days if you were working in the city, but get a quieter room!.

Good location but the room was average at best. They don’t have anyone working after 5 on the weekends so checking in was a little stressful. The room was a good size but the bed was loud and uncomfortable. Our bathroom was big but the shower was so mall so it just seemed like a ton of wasted space. Water pressure was amazing though.

This hotel comes with a car parking option, you need to arrange this with the concierge first and they will then give you an electronic key we had car park 5 really close tot he entrance and round the back of the hotel we stayed in room 211 for 4 nights from End of September till beginning of October 2017. The accommodation was clean and fresh and was nice especially after a hard days physical work, as we were renovating a rental so had really grimy areas to contend with

42/47 Ward Street Hamilton

Hotel highlights

  • WiFi in rooms and public areas (fees apply)
  • Laundry facilities

Quest On Ward places you next to Hamilton Centre Place and within a 5-minute walk of SkyCity Hamilton. The 29 rooms at this 4-star apartment include kitchens, refrigerators, and microwaves. Waikato Museum of Art and History and Seddon Park are also a short walk from this Hamilton apartment.


For your convenience, a continental breakfast is available for a fee.


The 29 air-conditioned apartments feature kitchens with refrigerators and microwaves. TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Coffee makers and desks are also standard.

Property features

Guests staying at Quest On Ward enjoy WiFi in public areas and laundry facilities. Self parking is offered for NZD 12 per night. A multilingual staff is on hand to help with dry cleaning or laundry, and offer sightseeing advice.

Room options

Apartment, 1 Bedroom

Queen 1 | Sleeps 2

Apartment, 2 Bedrooms (Interconnecting Family Room)

King 1 | King 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

95% of guests recommend this hotel

Total of 176 reviews