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ibis Hamilton Tainui

3.5 out of 5.0

Recent guest reviews

We stayed Saturday nite, have to say all the staff I happened to come across were all happy,smiling and very willing to assist! I have stayed a number of times here but my experience this times was outstanding, very pleasant and topped off with an upgrade to Riverview and a lovely fresh fruit platter to welcome us in. I look forward to my next visit.

This hotel is very tired counter staff not helpful young man very abrupt but rest of staff were great very friendly food at the hotel restaurant was great nice meal rooms very tired but bed was comfortable as I wasn't paying top dollar it was ok. Very central to city I would stay again just good 4 overnights

I had a pleasant check in on Friday afternoon and after reading other comments on here I asked for a high floor to avoid excessive noise from other rooms. The room I was given was on the top floor with a nice outlook over Hamilton. The room (774) had all the amenities I expected. It was clean and comfortable. I had a good nights sleep, the bed was very comfortable and it was nice and quiet. Saturday night however was a different story. The room next to me (773) must have hosted some very talkative guests who would not shut up the entire night. This was topped by the guests in (778) who went in and out of their room, every time slamming their door and having discussions in the corridor outside the rooms. I finally dosed off just after midnight only after been woken again at 3am when some of the people in 778 left, slamming the door. By the time I would have called reception to complain and someone would have come up it would have been too late. I finally had enough at 5am when the talking next door intensified and called reception to complain. The receptionist came up, I invited him into the room to listen for himself. He could clearly hear the noise and told me that it was a very busy night with people coming into town. He did knock next door and must have asked them to keep the noise down. I finally dosed off again and had 3 hours of uninterrupted sleep. So next time I would ask for a room without interconnecting doors and I will ring reception immediately if I am bothered with noise even though to problem might have passed by then....

the hotel is right next to the river and the rooms on that side have lovely views over the river and city (at least from floor 4). very clean and tidy, fast check in and out. Parking valet. The restaurant/breakfast area looks over the river which is nice. Only down side... wifi is not free and costs $10 for < Gb I think... a bit sad for a big chain like that.

Ibis hotel is very centrally situated by the Waikato river with pleasant view of the water. Not the easiest of hotels to find and valet parking is the best option as the frontage is not huge. Car parks nearby if you do not wish to pay $20 per night for the parking, however the easiest option by far. I stayed there two nights in a standard twin room, it was comfortable although rather cramped. The hotel is obviously suited to business rather than tourism but the staff were very friendly and helpful. The breakfast included in the price could not be faulted and the evening meals of high standard. Very small bathroom with shower.

Great location right across the road from the Centre Plaza Mall and everything was great! It had gym, restaurant in Hotel (very convenient), lovely paid parking, lovely views of the Hamilton River and the Hotel is in the heart of the shopping centre which is very very handy for shopping. Hamilton Casino is next door and that is why this Hotel is the best to stay at Hamilton.

Good welcome and service, tidy and quiet room, nice outlook over river and town. Bathroom a bit small but tidy. Great selection for buffet breakfast. Easy relaxed stay no hassles. Will definitely book again. Overall outstanding value

Really helpful and friendly easy going staff. Good location etc. Unfortunately there was a school hockey team staying. As kids are, they are not quiet, and while asking them to tone it down a few times, and they did for a while, realistically the hotel should plan much more carefully which floors they put guests vs schools in these situations. As a LeClub cardholder, I think it is not an unreasonable suggestion.

What a different experience this time after an unimpressive stay around a year ago. This time the room was on the top floor. The room seamed bigger but was probably just laid out different. The bed was very comfortable and large. The TV appeared bigger than last time but is still mounted in a stupid and uncomfortable place (In a corner and very high). The shower still had the varying temperature issue as I experienced last time. The air-con worked well. There was basic tea and coffee supplied along with those stupid little milk sachets (There's a fridge so you would think that they would use it and put fresh milk in it). The restaurant was great, the dinner was wonderful, and the buffet breakfast was excellent. The highlight was the service we received at dinner and breakfast. We were looked after on both occasions by the most delight young lady. She was so genuine and so wonderfully friendly, what a breath of fresh air.

I stayed at the Ibis for one night only and just needed a place in the centre to quickly eat and drink something and then take off the next morning. The Ibis is well placed right in the heart of the city. The staff are very friendly. There is parking but it's not free, you have to pay. The room was smallish but quite comfortable. However, unfortunately the building is one of those ones where you hear everything going on around you, whether next door or upstairs. As a result, I was woken really early by other travellers showering and leaving before I was even ready to wake up. Nothing can be done about this, just be aware of it.

18 Alma Street Hamilton

Hotel highlights

  • Onsite dining
  • WiFi in rooms and public areas (fees apply)
  • Laundry facilities
  • 24-hour front desk

Ibis Hamilton Tainui places you next to Hamilton Centre Place and within a 5-minute walk of SkyCity Hamilton. The 126 rooms at this 3.5-star hotel include refrigerators, coffee makers, and LCD TVs. Waikato Museum of Art and History and Founders Theatre are also nearby.


Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.


All 126 air-conditioned accommodations feature separate bedrooms. LCD TVs come with cable channels, and WiFi keeps guests connected. Refrigerators, coffee makers, and ironing boards are other standard amenities.

Property features

Ibis Hamilton Tainui features WiFi in public areas, 2 meeting rooms, and free newspapers. Valet parking is offered for NZD 20 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. This hotel also has laundry facilities.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Superior Room, 1 King Bed (Riverside)

King 1 | Sleeps 2

Superior Room, Multiple Beds

Queen 1 | Sleeps 3

Superior Room, Bay View

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 935 reviews