Host at the Restaurant in the hotel did not have seating for guest. They said it was all full for the night. But online they had 4 tables left!
So close to the lake and everything else is nearby
Room we got the heater did not work and front desk would not answer the phone. Also parking was horrible since they had an event we couldn’t not find any parking.
The walls are very thin. We were up all night by someone walking around above us, and kids playing next door until late.
The property is great , but we had to Wait two and a half hour to check in , When we asked the manager Christine help, she made me wait to finish the line for 12 poeple , and when she went to check , she disappeared. Till Ryan help us , very nice guy He need to be the manager 😘
Beautiful property! Nice staff overall but Deming the restaurant manager was exceptional! Funny, professional and kind. He truly made our stay memorable.
JUST BEAUTIFUL VERY WELL DONE THANK YOU
Perfect location. Walking distance from villiage and brewery. The actual rooms are dated. Was surprised how dated rooms were. Holes in balcony patio table, barn door not working (off track), lamp not turning on, and shower not draining. The view out of patio is what you are paying for. It was a great view of lake.
I really enjoyed the view from the rooms facing the lake beautiful surrounded by trees and nature The hotel is outdated needs major remodeling the price you pay you would get an amazing 5 star Hotel in Europe facilities are all old unfortunately.
Arrive there at 4:30pm, room still not available till 5:30. Way short of staff, many activities not available but still put on their website.
We very much enjoyed our stay at the Lake Arrowhead resort and spa. Having access to a pool and a lake beach was awesome for our kids! The noise level at night was a bit loud, not sure if this was related to our room being near the lobby, but we could hear doors slamming and a dog barking most of the night, so ear plugs are recommended. Other than that we had a relaxing and fun stay.
Staff was amazing!love the room we got great view!
Lake Arrowhead Resort and Spa places you next to Blue Jay Bay and Arrowhead Resort Beach. This 173-room, 3.5-star hotel has conveniences like a private beach, an outdoor pool, and a gym.
In addition to a restaurant onsite, there is also a cocktail bar where you can enjoy a drink. You can get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 7:30 AM to 11:00 AM.
55-inch flat-screen TVs come with cable channels. Coffee makers, free local calls, and hair dryers are also standard. Housekeeping is available once per stay.
Lake Arrowhead Resort and Spa features a private beach, an outdoor pool, and a gym. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this beach hotel include a steam room, conference space, and coffee/tea in a common area.
Host at the Restaurant in the hotel did not have seating for guest. They said it was all full for the night. But online they had 4 tables left!
So close to the lake and everything else is nearby
Hello Bernhard! Thank you for choosing Lake Arrowhead Resort and Spa for your recent stay! Our location provides the perfect spot to indulge in the scenic views of our lakeside accommodations, explore the beauty of the San Bernardino National Forest or spend a relaxing afternoon strolling through Lake Arrowhead Village. We are thrilled to hear that you had a great time and we can’t wait to welcome you back!
Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!
Room we got the heater did not work and front desk would not answer the phone. Also parking was horrible since they had an event we couldn’t not find any parking.
Ingrid, thank you for taking the time to leave your feedback. We’re disappointed to hear your stay did not meet your expectations with the inconveniences you incurred, and for that we apologize. Your concerns will be reviewed with our team and we hope to see you again in your future travels.
The walls are very thin. We were up all night by someone walking around above us, and kids playing next door until late.
Greetings Michael, Thank you for being our guest and for the feedback. While we understand that other guests can cause extra noise, we work hard to ensure our guests can still enjoy a peaceful and relaxing environment. We sincerely apologize if your sleep was disrupted and for not being able to resolve this while you were here. Your feedback is greatly appreciated and will be discussed with our leadership team. We wish you safe travels.
The property is great , but we had to Wait two and a half hour to check in , When we asked the manager Christine help, she made me wait to finish the line for 12 poeple , and when she went to check , she disappeared. Till Ryan help us , very nice guy He need to be the manager 😘
Beautiful property! Nice staff overall but Deming the restaurant manager was exceptional! Funny, professional and kind. He truly made our stay memorable.
Thank you for choosing Lake Arrowhead, we loved hosting you! It is wonderful to hear that our stellar staff member, Deming, provided you with the high quality customer service you deserved, that is very important to us. We hope to welcome you back again in the near future for another exceptional visit!
JUST BEAUTIFUL VERY WELL DONE THANK YOU
Hi Monica, Thank you for staying with us at Lake Arrowhead Resort. It was a pleasure having you and we look forward to welcoming you again!
Perfect location. Walking distance from villiage and brewery. The actual rooms are dated. Was surprised how dated rooms were. Holes in balcony patio table, barn door not working (off track), lamp not turning on, and shower not draining. The view out of patio is what you are paying for. It was a great view of lake.
Scott, Thank you for taking time to share your recent experience. We're delighted you enjoyed our location and were able to explore the local area. We sincerely appreciate your feedback and have shared with our leadership team. We look forward to welcoming you back to Lake Arrowhead!
Hi Bobby, thank you for staying with us at Lake Arrowhead Resort & Spa! While we are glad you enjoyed the cleanliness of your accommodations and the friendly service of our staff, we are disappointed that certain aspects of your stay did not meet your expectations. Although Bin 189 welcomes walk-ins, we do encourage our guests to make a reservation to avoid any inconveniences. We appreciate your feedback and hope that we will have the opportunity to welcome you back again soon!