Hamilton Plaza Hotel & Conference Center

2.5 star property

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Photo gallery for Hamilton Plaza Hotel & Conference Center

Lobby
Reception hall
Executive Suite, 1 King Bed, Executive Level | Living area | 32-inch LCD TV with premium channels, TV, pay movies
Property entrance
Executive Suite, 1 King Bed, Executive Level | Living area | 32-inch LCD TV with premium channels, TV, pay movies

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Executive Level

Premium bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed, Executive Level

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Hamilton

Located in Central Hamilton, Hamilton Plaza Hotel & Conference Center is within a 5-minute walk of sights such as Nathaniel Hughson Gallery and Theatre Aquarius. This 214-room hotel has conveniences like a restaurant, an outdoor pool, and an indoor pool. It's connected to the convention center in central Hamilton and also close to TD Coliseum and McMaster University.

What's nearby

  • Hamilton Place Theatre - 7 min walk - 0.4 miles
  • Hamilton Convention Centre - 8 min walk - 0.5 miles
  • Art Gallery of Hamilton - 8 min walk - 0.5 miles
  • Hamilton City Hall - 8 min walk - 0.5 miles
  • TD Coliseum - 10 min walk - 0.6 miles

Getting around

  • Hamilton GO Centre - 7 min walk
  • John C. Munro Hamilton Intl. Airport (YHM) - 20 min drive

Restaurants

  • ‪Pho Anh Vu - ‬3 min walk
  • ‪Jet Cafe - ‬1 min walk
  • ‪The Underground - ‬2 min walk
  • ‪Sapporo Sushi - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hamilton Plaza Hotel & Conference Center

Hamilton Plaza Hotel & Conference Center features an indoor pool, an outdoor pool, and a gym. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
32-inch LCD TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and ironing boards.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Saffron Mediterranean

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 26 and May 1.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.

Property is also known as

Crowne Plaza Hamilton
Hamilton Plaza Hotel & Conference Center Hotel
Hamilton Crowne Plaza Hotel
Crowne Plaza Hotel Hamilton Ontario
Hamilton Plaza Hotel & Conference Center Hamilton
Hamilton Plaza Hotel & Conference Center Hotel Hamilton

Frequently asked questions

Is a free cancellation option available at Hamilton Plaza Hotel & Conference Center?

Hamilton Plaza Hotel & Conference Center offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What's there to see within easy reach of Hamilton Plaza Hotel & Conference Center?

This hotel is situated in Central Hamilton, just steps from Nathaniel Hughson Gallery and Theatre Aquarius, and within a short walk of Art Gallery of Hamilton. You'll also find TD Coliseum and Lake Ontario within a short drive.

Will I be able to park at Hamilton Plaza Hotel & Conference Center?

Yes, self parking is offered for free at the hotel.

Does Hamilton Plaza Hotel & Conference Center feature a casino?

No, Hamilton Plaza Hotel & Conference Center doesn't have a casino.

Will I find an indoor pool at Hamilton Plaza Hotel & Conference Center?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Hamilton Plaza Hotel & Conference Center good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free wired internet as well as an outdoor pool.

Are there hot tubs at Hamilton Plaza Hotel & Conference Center?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hamilton Plaza Hotel & Conference Center feature a restaurant that includes a breakfast menu?

No, Hamilton Plaza Hotel & Conference Center doesn't have a restaurant that serves breakfast.

Will Hamilton Plaza Hotel & Conference Center allow pets to stay for free?

No, pets aren't allowed at Hamilton Plaza Hotel & Conference Center.

Are there connecting rooms at Hamilton Plaza Hotel & Conference Center?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hamilton Plaza Hotel & Conference Center?

The closest major airport to Hamilton Plaza Hotel & Conference Center is John C. Munro Hamilton Intl. Airport (YHM), which is 12.7 mi away (20 minutes by car). Another top airport is Kitchener, ON (YKF-Region of Waterloo Intl.), which is around 29.6 mi away.

Can I book a room with a balcony at Hamilton Plaza Hotel & Conference Center?

No, you won't find guestrooms with balconies at Hamilton Plaza Hotel & Conference Center.

Hamilton Plaza Hotel & Conference Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 266 out of 1000 reviews
Rating 8 - Good. 410 out of 1000 reviews
Rating 6 - Okay. 197 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
A very sketchy neighbourhood Hotel was clean and secure with heavy police presence
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased

Nice stay for our family
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic for the price. The only thing was that I forgot it was in the middle of downtown so lots of Traffic noice, otherwise amazing!
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

D.Shelley

Disliked: Staff & service
The staff are awful, especially the manager. Very cold people. This location was the worst. I have ised enterprise for years but will switch to another rental company based on how I was treated. Awful experience.
Stayed 1 night in Jul 2020
Verified

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant enough for a 1 night stay.

I only stay the 1 night, so nothing eventfull comes to mind.
Stayed 1 night in Apr 2020
Verified

6/10 Okay

Ergo

Liked: Cleanliness, amenities, property conditions & facilities
No breakfast and no instructions on how to use the coffee machine
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced during the current health scare and staff member was friendly and professional.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Ed

Liked: Cleanliness, staff & service, amenities
Good downtown location. Substantial breakfast included in the price. Parking is cheap and convenient. Only downside is the walls are thin. Could hear phones and conversations from rooms on both side of mine.
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Jason

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had the Psychic Expo within the hotel and can obtain overnight stay right on the building. However, the window drapery are wrongly set up & allowed morning sun to come through. Waking up early with bright sun and lost 2 hours of sleeping time.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Stay was for medical reasons at local hospital.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get to and from the plant. Close to evening activities. Unfortunate the pool was closed for repairs.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Melville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value for Money Right Downtown

I have stayed at this hotel (under various names) many times and have always found it super-satisfactory. My stay this past week couldn't have been better. The house-keeping was impeccable, the elevators invariably prompt, the climate control highly responsive, and the included breakfast very impressive. The location is great and the room rates reasonable. Congratulations to all the staff!
Stayed 6 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location for us was ideal. We were going to sleep in my van but we deemed it too cool plus my girlfriend doesn't like using the 'pee can' - personally, I don't mind too much. I sometimes get a cramp in my leg when I use it though as, in the van, I have to 'kind of' have to kneel and then I have to straighten out my leg - mid-stream (no pun intended) and this presents a challenge. I may drill a hole in the bottom of the van for a 'relief tube' similar to what we used to use on older aircraft on long trips.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location parking nearby. Quiet and good breakfast.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Daniel

Liked: Property conditions & facilities, room comfort

bathrooms were way better than standard

The upgraded bathrooms are fantastic
Stayed 1 night in Feb 2020
Verified

8/10 Good

rob.s

Liked: Cleanliness, staff & service, property conditions & facilities
average hotel, had to ask for a fridge , carpet a little worn in room, tv not had, breakfast a little on the cold side but lots to choose from, had too pay for parking $9. complaints are very minor as you can see, room was clean, service was good
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the beds were comfortable and the complimentary breakfast. The wifi was high speed as well. They provided an iron, which was thoughtful and I appreciated it.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Facilities not in working condition. Couldnt use pool. One ice machine working.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great for the one night we needed it for. The room has been renovated with new fixtures and furniture, however there are plastic plugs in the walls from previous wall hangings and hair dryer(?) That looks a little unfinished and tacky. The breakfast was excellent. Not just your typical continental breakfast, served buffet style. Delicious! Every staff member we encountered was friendly and wished us a pleasant stay. I would definitely recommend this hotel. Great for the price.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, the staff were inviting and the continental breakfast was good.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfectly satisfactory hotel, conveniently located.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
They need to be done renovation. And no more free car parking now
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities
Be AWARE UNSAFE incident. We came in 12:30 am with our car. We were let in the parking garage. We parked. Our keycard would not work in the door (it was separate and no where near my phone/cards in my wallet). So we came down through the parking garage to the front door. There was NO ANSWER on the intercom. We banged on the door, we pushed the buzzer for 15mins. We were locked out the hotel. At 12:45 the attendant finally answered the buzzer. We were about to call 911. It was -10 I was with my daughter, we were freezing and the there was a man watching our whole ordeal being LOCKED OUT ! It was traumatic, scary and shocked to be locked out of a hotel. Turns out they were short staffed and the attendant was answering a cot call. Our keys did NOT work when we checked in and we had to come down and they did NOT work at 12:30am. I have never been left outside a hotel on the street in the middle of the night and the area for this hotel does not feel very safe.. especially at 12:30am Very scary.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Silvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, it’s downtown location is ideal to access all that Hamilton had to offer.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Parking was good but had to pay for it
Stayed 2 nights in Feb 2020

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