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Steen's Hotel

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Reception
Shower, free toiletries, hair dryer, towels
Economy Triple Room Shared bathroom | Desk, blackout drapes, soundproofing, free WiFi
Economy Triple Room Shared bathroom | Desk, blackout drapes, soundproofing, free WiFi
Front of property - evening/night

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Parking available
  • Room service
  • Housekeeping

Explore the area

View in a map
Holzdamm 43, 20099, Hamburg, Germany, 20099
  • Place, Hamburger Kunsthalle
    ‪4 min walk‬
  • Place, Inner Alster Lake
    ‪6 min walk‬
  • Place, Hamburg City Hall
    ‪14 min walk‬
  • Airport, Hamburg (HAM)
    ‪21 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, blackout drapes, soundproofing, free WiFi

Standard Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room, 1 Double Bed with Sofa bed

Desk, blackout drapes, soundproofing, free WiFi

Standard Triple Room, 1 Double Bed with Sofa bed

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Quadruple Room

Desk, blackout drapes, soundproofing, free WiFi

Standard Quadruple Room

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk, blackout drapes, soundproofing, free WiFi

Standard Double Room

7.8 out of 10
Good
(8 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Quadruple Room Shared bathroom

Economy Quadruple Room Shared bathroom | Desk, blackout drapes, soundproofing, free WiFi

Economy Quadruple Room Shared bathroom

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Triple Room Shared bathroom

Economy Triple Room Shared bathroom | Desk, blackout drapes, soundproofing, free WiFi

Economy Triple Room Shared bathroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Hamburg

Located in Hamburg City Center, Steen's Hotel is within a 5-minute walk of sights such as Hamburger Kunsthalle and Alster Lakes. This 15-room hotel welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out.

What's nearby

  • Hamburger Kunsthalle - 4 min walk - 0.3 miles
  • Inner Alster Lake - 6 min walk - 0.4 miles
  • Moenckebergstrasse - 7 min walk - 0.4 miles
  • Jungfernstieg - 12 min walk - 0.7 miles
  • Hamburg City Hall - 14 min walk - 0.8 miles

Getting around

  • Hamburg (ZMB-Hamburg Central Train Station) - 5 min walk
  • North Central U-Bahn - 6 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪MUTTERLAND Stammhaus - ‬2 min walk
  • ‪St. Georg Steakhouse - ‬3 min walk
  • ‪Cafe Liebermann - ‬5 min walk
  • ‪M&V Bar - ‬5 min walk
  • ‪Max & Consorten - ‬3 min walk

About this property

Steen's Hotel

Guests of Steen's Hotel enjoy free WiFi in public areas, express check-in, and express check-out. Self parking is available for EUR 35 per day. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include free newspapers, a terrace, and a garden.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include sitting areas, free newspapers, and fans.

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Hotel Lumen am Hauptbahnhof
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  • Breakfast available
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  • Room service
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May 3 - May 4
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 35 per day)
  • Limited onsite self parking

Food and drink

  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Free daily newspapers
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 35 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
  • Check-in: 1 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Steen's Hamburg
Steen's Hotel Hotel
Steen's Hotel Hamburg
Steen's Hotel Hamburg
Steen's Hotel Hotel Hamburg

Frequently asked questions

What's there to see near Steen's Hotel?

This hotel is situated in Hamburg City Center, just steps from Hamburger Kunsthalle, and within a 10-minute walk of Inner Alster Lake and Alster Lakes. You'll also find Hamburg Messe and Congress and Miniatur Wunderland within a short drive.

How much does it cost to stay at Steen's Hotel?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Steen's Hotel on May 3, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Steen's Hotel?

Yes, parking is offered for EUR 35 per day.

Does Steen's Hotel include a casino on the premises?

No, Steen's Hotel doesn't have a casino.

Is there an indoor pool at Steen's Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Steen's Hotel?

Couples staying at this hotel will value amenities like free wired internet, a city view in some guestrooms, as well as a terrace.

Are there hot tubs at Steen's Hotel?

No, this hotel doesn't have a spa tub.

Does Steen's Hotel feature a restaurant that includes a breakfast menu?

No, Steen's Hotel doesn't have a restaurant that serves breakfast.

Does Steen's Hotel allow pets to stay for free?

No, pets aren't allowed at Steen's Hotel.

Are there connecting rooms at Steen's Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Steen's Hotel?

The closest major airport to Steen's Hotel is Hamburg Airport (HAM), which is 6.9 mi away (33 minutes by car).

Can I book a room with a balcony at Steen's Hotel?

No, there aren't any guestrooms with balconies at Steen's Hotel.

Steen's Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 84 out of 443 reviews
Rating 8 - Good. 175 out of 443 reviews
Rating 6 - Okay. 118 out of 443 reviews
Rating 4 - Poor. 42 out of 443 reviews
Rating 2 - Terrible. 24 out of 443 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service
There is no one working at this hotel, there was no one when i arrived and no one when i left in the morning. When you arrive you need to call a local phone number, the issue is when you have an e-sim (data only) you can't make local calls, i had to chat online with hotels.com and have them contact the hotel as i waited in my car. Never understood the parking instructions so i left it in the street.
Stayed 1 night in Nov 2025

8/10 Good

Katherine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable and spacious room really close to the station, nearny St Georg where there are loads of lovely restaurants and cafes. 15 min walk from the Rathaus so loads to see on the doorstep. The hotel was clean but we didn't see any staff whilst we were there, so had the same issue as others with check in, but fortunately we didn't have to wait too long for an answer on the phone when we called to check in at the door. We'd have preferred to see someone at reception simply because we had a broken light bulb that never got fixed, though we did send a few emails. Overall, good value for money but do be prepared for a little momentary anxiousness on arrival when no one answers the doorbell
Stayed 3 nights in Oct 2025

10/10 Excellent

Vo-Hoang-Tuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY friendly and helpful staff. Would come again.
Stayed 1 night in Sep 2025

8/10 Good

Neritan, Washington

Stayed 2 nights in Jul 2025

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks again! Easy access, Convenient location
Stayed 1 night in Jun 2025

6/10 Okay

Nicole

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
There is no registration person on-site, you must call a number to retrieve acode to access your key. The room was up 2 flights, with no elevator. The room was spacious, but the issue was the black moldgrowi g in the bathroom. It wasin numerous places on the walls and that was certainly a concern. We stayed 1 night then departed, agai , no one at registration.
Stayed 1 night in May 2025

4/10 Poor

Ted

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Close to downtown and convenient for walking. Check in was difficult and ultimately got assistance from another guest as the front desk advertised as being open until 2200hr but it was not.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

central location, clean, comfy and affordable

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Cheap for a reason

Fine if all you need is a cheap bed. Handy location for the Hauptbahnhof and city centre, but the bare minimum. No reception staff - you have to call a number to get a code for the lockbox at the door. Good luck with the dial code dialling from a non-German phone (+39 and leave out the first 0). Stairs only, no lift. No kettle/breakfast. Don't think I'll go back
Stayed 5 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Rene' Christian

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good given the rating and price. The beds were comfortable, the room was clean, check-in was easy, and it was conveniently close to the train station.
Stayed 2 nights in Oct 2024

8/10 Good

sepideh

Stayed 2 nights in Aug 2024

8/10 Good

Michael E

Liked: Cleanliness, staff & service
Close to the Train, thus a lot of transients. Don’t think the place has changed since the Beatles stayed there in ‘59.
Stayed 3 nights in Aug 2024

6/10 Okay

Sage

Disliked: Staff & service, property conditions & facilities
Place was OK, the fan in the room wasn’t working, lots of stairs with a weird smell Carpets were dirty But very closely conveniently located to train station
Stayed 1 night in Jun 2024

6/10 Okay

Talita, Vernon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The whole time we were there we never saw anyone, except the cleaning lady on the last day while we were leaving… when we checked in we had to talk ti someone in the intercom, that told us the combination to a key box that had our hotel entrance key and room key. It was a self-service hotel? Other than that the room was nice, clean, comfortable, but it was just strange to never see any employees…
Stayed 2 nights in Jun 2024

6/10 Okay

Janet Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Central station and close to restaurants. Very convenient to get tour buses.
Stayed 3 nights in Apr 2024

10/10 Excellent

lucy

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good value and close to train station

90s decor but clean and comfy and a big room for 3 of us. Let us leave baggage all day which was a real bonus. Very close to train station. Would use again.
Stayed 1 night in Mar 2024

2/10 Terrible

Mark

Stayed 1 night in Aug 2023

10/10 Excellent

Mario

Stayed 1 night in Jun 2023

2/10 Terrible

Hala

Traveled with group
Disliked: Staff & service
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

It is very close to Hauptbahnhof, however a bit old and outdated, does not qualify to be rated 3 star or even 2 star. There is no elevator, carpets are stained and loose, bathroom has dirty caulking that is peeling off. And Wi-Fi is unsecured and compromised, my iPhone warned that there may be a monitoring and recording device on network, impersonating websites and stealing data. I couldn’t access internet.
Stayed 1 night in Sep 2022

8/10 Good

larry

Liked: Cleanliness, property conditions & facilities, room comfort
Nice quiet hotel near train station stayed here over last few years when visiting germany. Clean simple room only negative is stages no elevator for heavy bags. Otherwise good value.
Stayed 1 night in May 2022

6/10 Okay

Jan

Traveled with partner
Liked: Cleanliness
This was the only hotel left in Hamburg during a big convention. So they tripled the price, but at the end there was nothing else wrong with the hotel
Stayed 1 night in May 2022

6/10 Okay

Laura

This is a stereotypical cheap hotel. Tacky decor, a funky smell, flat pillows, and cheap shampoo. The night staff did not speak English. I could hear conversations happening in the lobby through my room door. However, on the positive side, the location was super close to the train station, I felt safe in the location, and a kind morning staff man helped me get my bag down the stairs. Overall, it's an OK place to stay and a good deal considering the location.
Stayed 1 night in Aug 2021

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