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Holiday Inn Express HAMBURG CITY CENTRE

3.0 out of 5.0

Recent guest reviews

Visited Hamburg in September with family and chose this hotel after visiting in 2016. Very comfortable, clean, excellent breakfast, nice helpful staff and right next to the u line for easy airport and city access. Supermarket and shops nearby for any emergencies and a great little kebab shop called mouse haus across the street that do brilliant veggie kebabs. If your wondering whether or not to choose this hotel just go for it. Two visits - both great.

I am a member of Holiday Inn group's reward scheme so have stayed in many of their hotels around the world. In comparison to the rest of the chain I found Hamburg City Centre to be of reasonable enough quality but lacking the extra sparkle that generally makes these hotels a cut above. The location is ok, a short walk from the U-Bahn station. Not the poshest area but close to some nice restaurants. Check in was mixed. We arrived early and left our bags until we could come back later & check in. The first man we dealt with was polite & helpful. Unfortunately on returning the second man who checked us in was very rushed, i don't know if he throught the first guy had already done the formalities but just gave us the key, said what time breakfast was & little else. The room was clean when we arrived but the following day things were not as well maintained as you'd normally expect. Little things like the coffee cups not being washed or replaced. I know I sound a bit snobby writing that (I certainly don't mind doing my own washing) but this is far from the cheapest room we've had & others have generally been faultless, normally going the extra mile. I can't give a perfect rating if it gets the basics wrong. Breakfast was good but very busy after 9am. Usual continental fare. Tables were cleaned quickly. Would stay here again but might try their other hotels in the city first.

Modern and new and clean --- the hotel had just been finished at time of booking (Sept 2017) staff nice .. area was a bit tatty ... I would advise you call ahead and book the hotel carpark for parking at a fee.

Stayed here overnight between trains. About 10 euro cab ride. Relatively new well appointed hotel. Clean, modern, lots of power outlets. The bathroom and especially the shower was awesome. Nice staff. Lobby bar is a nice convience. Breakfast was good. My only minor complaint was that the WiFi in the room was hit and miss - fine in the lobby bit so so in our 4th floor room was iffy. Small issue but aside from that a great experience.

It was meant to be a short stay, I had been in the hotel before some years ago and find it very functional and practical, hence my return - I did find the rate for thus Sunday far too high for the hotel, though... Location is excellent, right between two tube stations - Lübercker Strasse and Wartenau, also with bus stops no 50m away! There are restaurants and other facilities a couple of steps away. Breakfast is very basic and it's included in the rate. The business centre is available, with very slow computers, though. Internet is free but it is most annoying to have to enter your details every time after 3min of no use! There was an issue before checking out, which reception dealt with with straightforwardness and discretion, very much appreciated. A compensation with IHG points was offered and I declined it - maybe I really should have accepted it, regret it badly now... Anyway, for a quick and basic stay, the hotel is indeed to be recommended!

This is a well appointed hotel with everything you need to make you feel a home. Parking available onsite which makes it easy. Staff are very friendly and helpful. Breakfast is excellent and great way to start the day

We visited Hamburg for two nights and used our IHG points (60,000) for two nights Pros: - Location: Two metro stations within 5 minutes walking distance (Lines 1+3) - Free Breakfast and Wifi: The breakfast was continental and quite basic, however it sufficed. The wifi was excellent on the whole however you are required to log back in regularly - Staff: We had an issue with adapters and the staff were only to happy to help Cons: - Bedding: The duvet was very heavy and therefore meant that the air con had to be left on all night. The windows thankfully fully open. - Safe: Locked by previous guest, housekeeping did not pick up on this

The hotel was spotless the staff extremely helpful. Ideally located near 2 metro stations so anywhere in Hamburg was literally minutes away. The continental breakfast was inclusive in the price with plenty to choose from and all you could eat.

I had to visit Hamburg for one night to meet friends. I wanted to choose good value hotel and in the same time not far from the centre. I've checked the comments in Trip Advisor and the hotel has pretty good reviews so i booked it accordingly. Smooth check-in, nice and clean room. Tried the breakfast and was fine. Free Wi-Fi was available as well. Recommended for people looking for good value hotels.

We booked the Holiday Inn Express near main station but was moved to this hotel as the renovation work wasn't complete. Unfortunately, this resulted in more travel as this hotel is a little further out. However, this may have been a blessing in dust, as we missed most of the trouble surrounding the G20 summit! The quality of rooms, cleanliness & staff couldn't be faulted but we felt the overall cost was expensive. The breakfast was very limited & disappointing & the facilities really struggled at peak periods. Having stayed for 3 nights, we wouldn't use this particular hotel again!

Luebecker Str. 109 Hamburg HH

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Business center

Located in Hohenfelde, Holiday Inn Express HAMBURG CITY CENTRE is within 2 miles (3 km) of popular attractions such as Hamburger Kunsthalle and Moenckebergstrasse. This 179-room, 3-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi. Located in central Hamburg, the hotel is also near Hamburg City Hall and St. Michaelis Church.


Dining

Free breakfast is included with your stay. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

All 179 air-conditioned accommodations feature separate bedrooms. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Coffee makers, safes, and phones are other standard amenities.


Property features

Guests of Holiday Inn Express HAMBURG CITY CENTRE enjoy access to free WiFi in public areas, a meeting room, and a business center. Self parking is offered for EUR 10 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a computer station, free newspapers, and laundry facilities.

Room options

Room, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 3

Room, Accessible, Non Smoking

King 1 | Sleeps 2

Room, Non Smoking

Full 2 | Sleeps 2

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 722 reviews