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Tsubaki

4.0 star property
Ryokan with free valet parking, near Yugawara Art Museum

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Photo gallery for Tsubaki

Terrace/patio
Interior entrance
Exterior
Exterior
(Main Bldg.) Japanese Western Style Standard Room with Private Open-Air Bath (Non-Smoking) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
776 Miyakami, Yugawara-machi, Ashigarashimo-gun, Yugawara, Kanagawa-ken, 259-0314
  • Place, Mamoru Shigemitsu Memorial Hall
    ‪2 min walk‬
  • Place, Manyo Park
    ‪4 min drive‬
  • Place, Yugawara Art Museum
    ‪4 min drive‬

Room options

View all photos for (Executive Suite) Hanafuuki - Japanese Western Style Suite with Private Open-Air Bath (Non-Smoking)

Minibar, in-room safe, blackout drapes, iron/ironing board

(Executive Suite) Hanafuuki - Japanese Western Style Suite with Private Open-Air Bath (Non-Smoking)

10.0 out of 10
Exceptional
(1 review)
  • 1184 sq ft
  • Mountain view
  • Sleeps 6
  • 4 Double Futons and 2 Twin Beds

View all photos for (Executive Suite) Hikarugenji - Japanese Room (Non-Smoking)

Minibar, in-room safe, blackout drapes, iron/ironing board

(Executive Suite) Hikarugenji - Japanese Room (Non-Smoking)

  • 1399 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for (Presidential Suite) Kokinran - Japanese Room (Non-Smoking)

Interior

(Presidential Suite) Kokinran - Japanese Room (Non-Smoking)

  • 2153 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for (Main Bldg.) Japanese Style Deluxe Room with Private Open Air Bath (Non-Smoking)

(Main Bldg.) Japanese Style Deluxe Room with Private Open Air Bath (Non-Smoking) | Terrace/patio

(Main Bldg.) Japanese Style Deluxe Room with Private Open Air Bath (Non-Smoking)

  • 753 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Double Beds and 3 Twin Futons

Standard Japanese Style Room Main Building

  • Sleeps 3

View all photos for Japanese And Western Style Room Main Building

Minibar, in-room safe, blackout drapes, iron/ironing board

Japanese And Western Style Room Main Building

  • Sleeps 2

View all photos for 2Japanese-Style Rooms With Open-Air Bath, 12 Tatami+4.5 Tatami (50SQM),Non-Smoking

2Japanese-Style Rooms With Open-Air Bath, 12 Tatami+4.5 Tatami (50SQM),Non-Smoking | Minibar, in-room safe, blackout drapes, iron/ironing board

2Japanese-Style Rooms With Open-Air Bath, 12 Tatami+4.5 Tatami (50SQM),Non-Smoking

  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 3 Large Twin Futons

View all photos for Geihinkan, Hikarugenji (Indoor Bath Only)

Geihinkan, Hikarugenji (Indoor Bath Only) | Minibar, in-room safe, blackout drapes, iron/ironing board

Geihinkan, Hikarugenji (Indoor Bath Only)

  • 1399 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geihinkan, Kokinran (Indoor Bath Only)

Geihinkan, Kokinran (Indoor Bath Only) | Minibar, in-room safe, blackout drapes, iron/ironing board

Geihinkan, Kokinran (Indoor Bath Only)

  • 2153 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geihinkan, Room With Open-Air Bath, Hanahuki

Geihinkan, Room With Open-Air Bath, Hanahuki | Minibar, in-room safe, blackout drapes, iron/ironing board

Geihinkan, Room With Open-Air Bath, Hanahuki

  • 1389 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geihinkan, Room With Open-Air Bath, Shunsyokou

Geihinkan, Room With Open-Air Bath, Shunsyokou | Minibar, in-room safe, blackout drapes, iron/ironing board

Geihinkan, Room With Open-Air Bath, Shunsyokou

  • 1184 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Japanese-Style 2 Rooms,12 Tatami + 4.5 Tatami (50SQM),Non-Smoking

Standard Japanese-Style 2 Rooms,12 Tatami + 4.5 Tatami (50SQM),Non-Smoking | Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Japanese-Style 2 Rooms,12 Tatami + 4.5 Tatami (50SQM),Non-Smoking

  • 538 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Large Twin Futons

View all photos for Japanese-Western Style Room(Main Bld)

Minibar, in-room safe, blackout drapes, iron/ironing board

Japanese-Western Style Room(Main Bld)

  • Sleeps 2

View all photos for Corner Japanese-Western With Open-Air-Bath(Main Bld)

Minibar, in-room safe, blackout drapes, iron/ironing board

Corner Japanese-Western With Open-Air-Bath(Main Bld)

  • Sleeps 2

Seiobo (Geihinkan Wing) With Open-Air Bath

  • Sleeps 3

View all photos for Japanese/Western-style Room With Open-air Bath (Main Bld)

Minibar, in-room safe, blackout drapes, iron/ironing board

Japanese/Western-style Room With Open-air Bath (Main Bld)

  • Sleeps 2

View all photos for Japanese-style Room With Open-air Bath (Main Bld)

Indoor spa tub

Japanese-style Room With Open-air Bath (Main Bld)

  • Sleeps 3

View all photos for Corner Japanese/Western Room With Open-air Bath (Main Bld)

Minibar, in-room safe, blackout drapes, iron/ironing board

Corner Japanese/Western Room With Open-air Bath (Main Bld)

  • Sleeps 2

View all photos for Kokinran (Geihin Wing) With Indoor Hot Spring Bath

Minibar, in-room safe, blackout drapes, iron/ironing board

Kokinran (Geihin Wing) With Indoor Hot Spring Bath

  • Sleeps 4

View all photos for Hanafuuki (Geihin Wing) With Open-air Hot Spring Bath

Minibar, in-room safe, blackout drapes, iron/ironing board

Hanafuuki (Geihin Wing) With Open-air Hot Spring Bath

  • Sleeps 4

View all photos for Hikarugenji (Geihin Wing) With Indoor Hot Spring Bath

Minibar, in-room safe, blackout drapes, iron/ironing board

Hikarugenji (Geihin Wing) With Indoor Hot Spring Bath

  • Sleeps 4

View all photos for Japanese/Western-style Room With Open-air Hot Spring Bath (Shunshoko Type, Geihin Wing)

Minibar, in-room safe, blackout drapes, iron/ironing board

Japanese/Western-style Room With Open-air Hot Spring Bath (Shunshoko Type, Geihin Wing)

  • Sleeps 6

About the neighborhood

Yugawara

Yugawara Art Museum is within a mile (2 km) of Tsubaki, and other popular sites like Manyo Park are within a couple of miles (3 km). This 29-room, 4-star ryokan has a bar/lounge along with conveniences like free in-room WiFi and free valet parking.

What's nearby

  • Mamoru Shigemitsu Memorial Hall - 2 min walk - 0.1 miles
  • Fudo Falls - 15 min walk - 0.8 miles
  • Manyo Park - 4 min drive - 1.5 miles
  • Kogomenoyu - 4 min drive - 1.5 miles
  • Yugawara Art Museum - 4 min drive - 1.3 miles

Getting around

  • Yugawara Station - 5 min drive
  • Kowakidani Station - 17 min drive
  • Haneda Airport (HND) - 109 min drive

Restaurants

  • ‪DAMMTRAX CAFE - ‬11 min drive
  • ‪バイカーズパラダイス - ‬8 min drive
  • ‪ビールスタンドかどや - ‬2 min drive
  • ‪エクシブ湯河原離宮 マレッタ - ‬2 min drive
  • ‪湯河原惣湯 - ‬2 min drive

About this property

Tsubaki

Ryokan with free valet parking, near Yugawara Art Museum
Guests of Tsubaki enjoy a sauna, free WiFi in public areas, and a meeting room. If you decide to drive, there's free valet parking. Front-desk staff can assist with securing valuables and luggage storage. Other amenities at this hot springs ryokan include free newspapers, a garden, and a ballroom.
Guests can expect to find free WiFi and 26-inch flat-screen TVs with digital channels and DVD players. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, minibars, and coffee makers.
Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 AM to 10:00 PM. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge

Things to do

  • Hot springs
  • Sauna
  • Shopping

Family friendly

  • DVD player
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains

Spa

  • Hot springs
  • Public bath open from 2:00 AM - 10:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Ballroom
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • In-room dining only
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests with food allergies should contact this property at least 7 days prior to check-in.
Dinner is available at 6 PM or 6:30 PM. Guests must contact this property in advance if they intend to check in after 7 PM.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 20
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Tsubaki Ryokan
TSUBAKI Inn Yugawara
TSUBAKI Yugawara
Tsubaki Yugawara
Tsubaki Ryokan Yugawara

Frequently asked questions

Is free cancellation available at Tsubaki?

Tsubaki provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do around Tsubaki?

This ryokan is located in Yugawara, close to Lake Ashi, Hakone Kowakien Yunessun, and Hakone Shrine. You'll also find Yugawara Art Museum and Manyo Park within a short drive.

Will I be able to park at Tsubaki?

Yes, valet parking and self parking are offered for free at the ryokan.

Does Tsubaki have a casino at the property?

No, Tsubaki doesn't have a casino.

Is there an indoor pool at Tsubaki?

No, there is no indoor pool at this ryokan.

What do couples enjoy most about Tsubaki?

There are many amenities for couples at this ryokan, including a bar and hot springs plus some accommodations feature in-room massages.

Are there hot tubs at Tsubaki?

No, but guests can enjoy on-site hot springs at this ryokan.

Does Tsubaki have a restaurant with a breakfast menu?

No, Tsubaki doesn't have a restaurant that serves breakfast.

Does Tsubaki allow pets to stay free of charge?

No, pets aren't allowed at Tsubaki.

Does Tsubaki have connecting rooms?

No, there aren't connecting guestrooms at this ryokan.

Are there rooms with balconies at Tsubaki?

Yes, some accommodations at this ryokan offer a balcony where guests can enjoy garden or mountain views.

Tsubaki Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 79 reviews
Rating 8 - Good. 17 out of 79 reviews
Rating 6 - Okay. 4 out of 79 reviews
Rating 4 - Poor. 7 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

THUY

Traveled with partner
Liked: Amenities
We loved the Ryokan experience, staffs were excellent with services, foods were delicious! My husband and I were satisfied with the experience even though it’s pricey, totally worth it!
Stayed 1 night in Nov 2024

10/10 Excellent

Madeleine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I splurged for a single night at Tsubaki Ryoukan during our Japan holiday, and we loved it. We took a taxi from Atami which cost us around $50aud, but there are buses that go up to the hotel as well. The building and it's rooms are very traditional, and upon arriving we were given some freshly brewed matcha while watching the koi swim around the pond in the garden atrium. Our room overlooked a small garden too, which was lit up beautifully at night. Unfortunately we were a little too early to see the maple leaves turn fully red, but I can only imagine how beautiful it must look when they do. The onsen itself was dreamy, and we must have taken at least 6 baths in the single night we spent there! The included kaiseki meal was wonderful, but ended up being too much food than we could comfortably eat all at once! Regardless, it was all delicious and our housekeeper was so sweet and patient with us, despite my poor Japanese skills. My wife and I are both heavily tattooed so could not make use of the main public bath, but we knew that going in, and took full advantage of the private bath in our room instead. If you are looking for a more retro luxury ryoukan experience I would highly recommend Tsubaki!
Stayed 1 night in Nov 2024

2/10 Terrible

Benjamin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is very nice but the property is old, cramped and humid. A strong smell of mold in the room prevents from a good night sleep. To be avoided
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional traditional ryokan if you want to relax in Hakone & Yugawara! The thoughtfulness and service of the staff was wonderful in every aspect. Rooms were supplied with traditional robes, comfortable sleepwear, onsen on our terrace and hot spring baths. Kaiseki cuisine was delicious, plentiful and presentation was over the top. This is a beautiful facility with an excellent staff. If you want to experience Japanese culture at its finest you need to come here. Our 4 day visit was perfect and worth every penny. We will be back!
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japanes at its best

Truly amazing hospitality of the whole staff - thanks a lot, we will come back!!
Stayed 1 night in Nov 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ryokan with exceptional cuisine

We stayed at Tsubaki twice before in the last 15 years. The ryokan has several areas feeling dated but what made up for it was the best kaiseki dinner served. Food was amongst the best in all the famous ryokans we have stayed before in Japan.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable stay from the room to the staff, private bath and food
Stayed 1 night in May 2018

10/10 Excellent

ZHAOQI, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience to stay at the Tsubaki. Staff were very welcoming and nice. They spoke enough english to accommodate all your needs. Food was very good, wifi was fast, and the Onsen is amazing. We stay at a room with private outdoor Onsen and that was top notch. Highly recommend this place if a quite retreat is what you are looking for. The only downside is the fact that this place isn't in Hakone, and the transportation to Hakone could be a bit difficult.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Joseph P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation Japan

We had an amazing experience and couldn't be happier with the experience. The staff were amazing and the location and the rooms were so perfect. We had amazing food and we had a private onsen as well as access to the public onsen. We had shiatsu massages that were great and very reasonably priced. We had misplace a JR rail pass and the staff went to great efforts in getting it back to us after they discovered it. Great cultural experience and a wonderful stay.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Expensive and run down

The staff were wonderful but the hotel itself is very run down and if you’re not used to this type of experience you will be surprised that there is almost no where to sit in your room, yet really nowhere else to go. All of the furniture and furnishings are very run down, the carpets are stained etc. I would not complain but for the very expensive price tag of over $800 US. I was extremely disappointed in the quality of the hotel. In addition, the food had been prepared previously and refrigerated and was nothing to get excited about.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Authentic and excellent food

Very nice service and staff. Food was really terrific and authentic Japanese ryokan experience. Condition was not great - carpet soiled and smelled musty. Location was hard to get to - and not close to anything to walk to

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Wolf & Anna, Vancouver BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Onsen Ryokan ever visited.

Tatami room with private Onsen bath tub a perfect combination. Food & service outstanding.

10/10 Excellent

J. Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional relaxation

Tsubaki offers the real deal, with time-honored hospitality that is understated. The serene landscape holds the inn, the inn the healing waters and the waters your grateful body.

10/10 Excellent

TOSHIAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Masafumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

kiyohisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は古いが、これは致し方ないことであり、いかに清潔に保つかであるが、十分満足できました。 最近の宿はレストランでの食事が多く、部屋食は珍しくなっています。 デザートまでのタイミングは非常に満足できましたが、デザート下げるのが少し遅かったです。 全体的には非常にまんぞくしていますが、唯一泉質については若干劣るかと思いました。（部屋の露天風呂は加水、加温で、循環です）
Stayed 1 night in Apr 2024

10/10 Excellent

Benson

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food and service
Stayed 1 night in Jun 2023

4/10 Poor

Francia

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pensábamos que valía muchísimo la pena como turistas ir hasta Yugawara que está medio complicado llegar, el hotel está demasiado viejo, como de hace 100 años, la comida en lo personal no me gustó, me esperaba algo totalmente distinto
Stayed 1 night in Apr 2023

10/10 Excellent

AYAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

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