Livemax Resort Hakone Ashinoko

3.5 star property
Hotel with free parking, near Ōwakudani

Choose dates to view prices

Photo gallery for Livemax Resort Hakone Ashinoko

Exterior
Hot springs
Deluxe Twin Room, Smoking, Hot Tub | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer
Interior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Motohakone 159-171, Ashigarashimo-gun, Hakone, Kanagawa, 250-0522
  • Lake Ashi
    ‪12 min walk‬
  • Ōwakudani
  • Hakone Kowakien Yunessun
    ‪9 min drive‬

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Room options

Modern Western Deluxe Room with Open-air Bath, Smoking

  • Sleeps 3
  • 2 Large Twin Beds

Modern Western-Style Room with Open-air Bath, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Japanese Style Superior Room with Open-air Bath, Non Smoking

  • 290 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

Modern Western Suite Japanese Western Room with Open-air Bath, Smoking

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 4 Large Twin Beds and 2 Twin Futons

Modern Western Suite Japanese Western Room with Open-air Bath, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Deluxe Twin Room, Smoking, Hot Tub

  • 377 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

Modern Western Style Superior Room with Open-air Bath, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Hakone

Located in Motohakone, Livemax Resort Hakone Ashinoko is 1.7 mi (2.7 km) from Ōwakudani and within a 10-minute drive of other popular attractions like Lake Ashi. This 27-room, 3.5-star hotel has private in-room hot tubs along with free in-room WiFi and free self parking.

What's nearby

  • Lake Ashi - 12 min walk - 0.7 miles
  • Hakone Shrine - 7 min drive - 4.2 miles
  • Hakone Kowakien Yunessun - 9 min drive - 3.9 miles
  • Hakone Gora Park - 9 min drive - 3.7 miles
  • Hakone Open Air Museum - 10 min drive - 4.3 miles

Getting around

  • Kowakidani Station - 9 min drive
  • Hakone Miyanoshita Station - 11 min drive
  • Haneda Airport (HND) - 111 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬4 min drive
  • ‪箱根ロープウェイ株式会社桃源台駅 - ‬13 min walk
  • ‪涌わくキッチン - ‬5 min drive
  • ‪大涌谷駅食堂 - ‬5 min drive
  • ‪Cafe Tune - ‬7 min drive

About this property

Livemax Resort Hakone Ashinoko

Hotel with free parking, near Ōwakudani
At Livemax Resort Hakone Ashinoko, guests have access to karaoke, a sauna, and free WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this hot springs hotel include an arcade/game room, a terrace, and a garden.
Guests can expect to find free WiFi and flat-screen TVs. Beds are dressed in premium bedding and bathrooms offer spring water baths, hair dryers, and free toiletries. Private hot tubs, MP3 docks, and refrigerators are also standard.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 3,000; reservation required

Things to do

  • Arcade/game room
  • Hot springs
  • Hot tub
  • Karaoke
  • Sauna

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator (71 inch wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1500.00 per person
  • Hosted evening meal: JPY 3000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

LiVEMAX RESORT Ashinoko
LiVEMAX Hakone Ashinoko
LiVEMAX Ashinoko
Livemax Hakone Ashinoko Hakone
Livemax Resort Hakone Ashinoko Hotel
Livemax Resort Hakone Ashinoko Hakone
Livemax Resort Hakone Ashinoko Hotel Hakone

Frequently asked questions

Is free cancellation available at Livemax Resort Hakone Ashinoko?

Livemax Resort Hakone Ashinoko offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do around Livemax Resort Hakone Ashinoko?

This hotel is situated in Motohakone, just steps from Sengokuhara Onsen. You'll also find Hakone Kowakien Yunessun and Lake Ashi within a short drive.

Is there parking available at Livemax Resort Hakone Ashinoko?

Yes, self parking is offered for free at the hotel.

Does Livemax Resort Hakone Ashinoko have a casino at the property?

No, Livemax Resort Hakone Ashinoko doesn't have a casino.

Will I find an indoor pool at Livemax Resort Hakone Ashinoko?

No, there is no indoor pool on site; however, each accommodation at this hotel features a private hot tub.

Is Livemax Resort Hakone Ashinoko good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and hot springs.

Are there hot tubs at Livemax Resort Hakone Ashinoko?

Yes, all guestrooms at this hotel have private spa tubs.

Does Livemax Resort Hakone Ashinoko feature a restaurant that includes a breakfast menu?

Yes, Livemax Resort Hakone Ashinoko serves buffet breakfast each morning for a surcharge from its restaurant.

Will Livemax Resort Hakone Ashinoko allow pets to stay free of charge?

No, pets aren't allowed at Livemax Resort Hakone Ashinoko though service animals are welcome.

Does Livemax Resort Hakone Ashinoko have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Livemax Resort Hakone Ashinoko?

No, there aren't any guestrooms with balconies at Livemax Resort Hakone Ashinoko.

Livemax Resort Hakone Ashinoko Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 32 out of 119 reviews
Rating 8 - Good. 37 out of 119 reviews
Rating 6 - Okay. 29 out of 119 reviews
Rating 4 - Poor. 12 out of 119 reviews
Rating 2 - Terrible. 9 out of 119 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Annie

Stayed 1 night in Mar 2025

8/10 Good

brittany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pictures online don’t do the surrounding area justice. It’s tucked in a beautiful woodsy area. The staff was okay. Their attitude was a bit underwhelming. We knew we couldn’t go to them if we needed something or had questions. There was definitely a huge language barrier which made it hard to understand the amenities. We were very confused about how the women and men’s baths worked. We understood that from a certain time in the morning women were allowed and then men after?? So we thought it was a unisex bath?? I don’t really know it wasn’t explained well and we didn’t know if tattoos were excepted. We ended up just using our private one in our room which was nice. The room and hotel itself seems a bit old and run down. Also, we had a huge room and the bathroom was SUPER small. The smallest we’ve seen since our stay here in Japan. It was nice for a night but I wouldn’t spend the money on more than one night here. I think it’s something to experience just for the private bath in the room for a night maybe two.
Stayed 1 night in Mar 2025

8/10 Good

Ignacio

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We weren’t allowed to use the public onsen because our tatttoos, which is common, but still annoying. The private onsen was nice, but the room’s drain was gooey and there was a band-aid left by the tub. Not the end of the world, and still worth it for the price and the nice spring waters.
Stayed 1 night in Mar 2025

10/10 Excellent

Elinor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Hermanas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit difficult to reach on foot, mostly suited for driving residents. Nice onsen and food.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Johnathan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good rooms with a nice staff just an old building and limited transportation options
Stayed 2 nights in Nov 2024

2/10 Terrible

Nicola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold everywhere, dirty carpets, and a very unpleasant smell throughout the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Shale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is difficult to find this place but the room I got is very large with bath tub
Stayed 2 nights in Sep 2024

8/10 Good

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Getting to the hotel was quite hard and options for eating outside of the hotel offering were nonexistent. The room was spacious and offered everything promised but it was located on an area of the hotel that didn't have elevators, the public spaces all had a really strong humid odor. It was an ok experience, but not sure it was worth the price
Stayed 1 night in Sep 2024

4/10 Poor

Jeff

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost scary.

This place seems on the cusp of closure. Almost as though it’s been forgotten. Crusty. Mold. Water soaked floors a wallpaper everywhere. The carpets in the entire hotel were stained and dirty. First room we were offered was so dirty I had to request a new one. Second room was on the 3rd floor (no elevator) and my dad is 73. Staff was kind but obviously stretched way too thin (front desk employees double as waiters/buffet attendants). It’s not close to anything so you’re at the mercy of the breakfast and dinner served on site. Personal onsen in room was DIRTY to the MAX, so was the comforter. Honestly would have left this hotel if I wasn’t so tired. But do consider that the entire area seems just as run down as this hotel. But the ropeway and pirate ship were nice.
The patio as you enter hotel. Exposed nails everywhere!
An example of how water logged everything was. Floor was dangerously waterlogged.
Entry to the public onsen. Eeesh.
Stayed 3 nights in May 2024

10/10 Excellent

PhuongDuyen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a such a good place to have a quiet and relax vacation. I could only to stay one night, and wish I could stay longer. Highly recommend to book a room with private bath and all meals included.
Stayed 1 night in May 2024

4/10 Poor

nicola

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet in the halls was dirty and stained. In the room there was dust over a lot of stuff.
Stayed 2 nights in May 2024

6/10 Okay

Soryn

Traveled with partner
Liked: Amenities
Not much around the property (food/dining), a bit difficult to get too.
Stayed 1 night in May 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing for the price, the staff were friendly and the private onsen was great!
Stayed 1 night in Apr 2024

8/10 Good

Beltran, San Francisco

Liked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

Maria Foteini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Charles

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty spiders in the room in room Onsen not very hot and the recirculating pump to keep the water hot was not working steep dangerous stairs. No elevator to the third floor and had to carry heavy bags up t the third floor. For an international hotel many of the staff didn’t speak English or even attempt to. un advised extra charge for the use of the in room Onsen that we paid a higher room fee for. Only one microwave for everyone in the hotel to use and yes it’s on the first floor for guests staying on the third floor not convenient.
Stayed 3 nights in Apr 2024

4/10 Poor

Saya Marta

Disliked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Juliana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again. It was the worst hotel in Japan I’ve ever seen. Don’t even know where to start. Perhaps, that we were accommodated in the room with broken and leaking onsen. On reception we were told “once you take a bath, don’t let out water”. Well, thats interesting. We are curious and tried to do so and onsen was leaking badly. Obviously, because of bath full of water overnight and sewage system not working properly, the smell in the room was SO bad, we all felt sick immediately. To open windows, we needed to ask reception staff to help as they were opening from behind of the bath so you need to step ON the bath and open. Ridiculous 😅 Beside of the smell, the room is super worn. Two spots on the wall were just painted on with white paint. We felt like living in the abandoned room. Moreover, there were spiders. Not just one tiny spider but a bunch of huge creatures coming to visit us one by one and in pairs. My child could not properly sleep all night as was terrified. To be honest, me too. And well. The staff. Not helping, not professional. For all comments they could only say “sorry mam” and smile. Not making a tiny effort to improve the situation. Moreover, the property does not have an elevator. And our room was second floor. I’d expect someone to help with luggage but not in this place. Just watching with wonder how we were taking suitcase to the room. Hope this will give an idea of what this hotel is like. I wish I could read this kind of review before booking. It was m
Stayed 2 nights in Apr 2024

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property. Not too difficult or expensive to access via a bus from the Odawara shinkansen station. The rooms are huge, there are a million places to sit and relax, the hot tubs are amazing and fill pretty quickly, the public bath is spectacularly peaceful and gorgeous and is also pretty big. The dining options were plentiful too.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for private in-room spa

I was very pleased with our room, and in-room hot tub. The room was clean and spacious, and most importantly in 0° weather - warm upon arrival. The front desk was very courteous. You may want to bring your own sodas and/or beverages as their vending machine in the lobby is limited.
Stayed 1 night in Jan 2024

6/10 Okay

Joao

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

6/10 Okay

TAIYO

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Fiona

Traveled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Not easy to get to. Food is terrible. Onsen very small. Facility is dated and not clean.
Stayed 1 night in Nov 2023