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Hotel Kajikaso

4.0 star property

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Photo gallery for Hotel Kajikaso

Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets
Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets
Japanese Western Style Room with 10 tatami mats, Twin Beds, River View | Down comforters, in-room safe, free WiFi, bed sheets
Reception
Shusui-an River View Japanese-Western Style Room with Private Open-Air Bath - Onsen | Bathroom | Spring water tub, free toiletries, hair dryer, slippers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
688 Yumoto Hakone-machi, Hakone, Kanagawa-ken, 250-0311
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Toy Museum
    ‪7 min walk‬

Room options

View all photos for Japanese Style Room with 10 tatami mats, River View

Japanese Style Room with 10 tatami mats, River View | Down comforters, in-room safe, free WiFi, bed sheets

Japanese Style Room with 10 tatami mats, River View

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room with 12.5 tatami mats, River View

Japanese Style Room with 12.5 tatami mats, River View | Down comforters, in-room safe, free WiFi, bed sheets

Japanese Style Room with 12.5 tatami mats, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen

Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Room with City View, Half Board

Down comforters, in-room safe, free WiFi, bed sheets

Japanese Style Room with City View, Half Board

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for B-type Japanese 12 river view standard

B-type Japanese 12 river view standard | Down comforters, in-room safe, free WiFi, bed sheets

B-type Japanese 12 river view standard

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Shusui-an River View Japanese-Western Style Room with Private Open-Air Bath - Onsen

Shusui-an River View Japanese-Western Style Room with Private Open-Air Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Shusui-an River View Japanese-Western Style Room with Private Open-Air Bath - Onsen

  • River view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons OR 2 Twin Beds

View all photos for Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen

Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons OR 2 Twin Beds

View all photos for Twin Room, No Meal

Twin Room, No Meal | Down comforters, in-room safe, free WiFi, bed sheets

Twin Room, No Meal

  • 70 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room with 10 tatami mats, Twin Beds, River View

Japanese Western Style Room with 10 tatami mats, Twin Beds, River View | Down comforters, in-room safe, free WiFi, bed sheets

Japanese Western Style Room with 10 tatami mats, Twin Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 6 Twin Futons

View all photos for Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen

Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

View all photos for Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen

Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

View all photos for SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen

SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen | Down comforters, in-room safe, free WiFi, bed sheets

SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen

  • River view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

View all photos for Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen

Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 1163 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen

Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen | Down comforters, in-room safe, free WiFi, bed sheets

Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen

  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds OR 4 Twin Futons

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About the neighborhood

Hakone

Located in Yumoto, Hotel Kajikaso is next to Hakone Hot Springs and Hakone Toy Museum. This 73-room, 4-star ryokan has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Hakone Hot Springs - 1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Shogenji Temple - 5 min walk - 0.3 miles
  • Sounji Temple - 6 min walk - 0.4 miles
  • Hakone Toy Museum - 7 min walk - 0.4 miles

Getting around

  • Hakone Yumoto Station - 5 min walk
  • Kowakidani Station - 10 min drive
  • Haneda Airport (HND) - 104 min drive

Restaurants

  • ‪はつ花そば 本店 - ‬1 min walk
  • ‪箱根てゑらみす - ‬4 min walk
  • ‪Timuny. - ‬4 min walk
  • ‪料理茶屋花さがみ - ‬3 min walk
  • ‪ハイカラ中華 日清亭 - ‬3 min walk

About this property

Hotel Kajikaso

Guests of Hotel Kajikaso enjoy access to free WiFi in public areas, spa services, and coffee in a common area. Free parking is available if you drive. Front-desk staff can assist with luggage storage and securing valuables. Other amenities at this hot springs ryokan include an arcade/game room, free newspapers, and a terrace.
50-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer spring water baths, hair dryers, and free toiletries. Refrigerators, safes, and phones are other standard amenities. Housekeeping is not available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

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  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
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$394 nightly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Art gallery
  • Designer stores
  • Hot springs
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Turndown service

Business services

  • 4 meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Terrace

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel Kajikaso Hakone
Hotel Kajikaso
Kajikaso Hakone
Kajikaso
Hotel Kajikaso Ryokan
Hotel Kajikaso Hakone
Hotel Kajikaso Ryokan Hakone

Frequently asked questions

Is a free cancellation option available at Hotel Kajikaso?

Hotel Kajikaso offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Kajikaso?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Kajikaso on May 31, 2026 start from $191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Kajikaso?

This ryokan is situated in Yumoto, just steps from Hakone Hot Springs and Hakone Toy Museum, and within a short walk of Tokoan Kumano Gongen. You'll also find Key Hiraga Museum and Sounji Temple less than a mile away.

Is there parking available at Hotel Kajikaso?

Yes, self parking is offered for free at the ryokan.

Is a spa located at Hotel Kajikaso?

Spa services at the ryokan include massages.

Does Hotel Kajikaso have a casino?

No, Hotel Kajikaso doesn't have a casino.

Will I find an indoor pool at Hotel Kajikaso?

No, there is no indoor pool at this ryokan.

Is Hotel Kajikaso a good place to stay for couples?

This riverfront ryokan offers plenty of amenities for couples including a restaurant, hot springs, and a bar/lounge.

Does Hotel Kajikaso have a hot tub?

No, but this ryokan offers spring water bathtubs in all guestrooms.

Does Hotel Kajikaso feature a restaurant that includes a breakfast menu?

Yes, Hotel Kajikaso has 2 cafes, and serves breakfast for a surcharge.

Will Hotel Kajikaso allow pets to stay free of charge?

No, pets aren't allowed at Hotel Kajikaso.

Does Hotel Kajikaso have connecting rooms available?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Kajikaso?

No, there aren't any guestrooms with balconies at Hotel Kajikaso.

Hotel Kajikaso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 192 out of 346 reviews
Rating 8 - Good. 106 out of 346 reviews
Rating 6 - Okay. 29 out of 346 reviews
Rating 4 - Poor. 11 out of 346 reviews
Rating 2 - Terrible. 8 out of 346 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

JUNG HSIANG

Traveled with group
Yes!
Stayed 3 nights in Jan 2026

10/10 Excellent

Nina

Stayed 2 nights in Dec 2025

10/10 Excellent

Poon

Stayed 1 night in Nov 2025

10/10 Excellent

Alex Eliot

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotels, very Japanese style!
Stayed 1 night in Nov 2025

2/10 Terrible

Cyril

Disliked: Staff & service
Not accommodating whatsoever
Stayed 1 night in Nov 2025

10/10 Excellent

Chih Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and service; the rooms were clean, well-kept and spacious
Stayed 1 night in Oct 2025

10/10 Excellent

Carly

Stayed 1 night in Sep 2025

10/10 Excellent

Jona

Liked: Cleanliness
Stayed 1 night in Sep 2025

4/10 Poor

Elena

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kinna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The package included the dinner and breakfast (Kaiseki style), the foods are delicious and served very well. The front desk staff explains very detailed about the facilities.
Stayed 1 night in May 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

John

Disliked: Room comfort
Stayed 1 night in May 2025

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Cui-Zhu, Cos Cob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Classic and traditional Japanese resort was wonderful! We decided to splurge and booked w half board- the breakfast and Dinner - all very traditional Japanese food, tasty and beautifully presented. We reserved the Japanese style room and enjoyed the comfortable futon. The Ofuro was empty when we went so we really enjoyed the ofuro - make sure to check out both the 6th floor and 2nd floor ofuro (M/F switch times). It was so close to the hakone yumoto station where it was convenient as the starting point for area sightseeing. For arrival, we took a bus from Okayama JR station for ¥480 which dropped us off half a block away from this Ryokan. Would recommend this Ryokan.
Stayed 1 night in May 2025

2/10 Terrible

amid, vancouver

Stayed 2 nights in Apr 2025

2/10 Terrible

Richard S

Traveled with family
Disliked: Staff & service
The food was not to par and resulted in food poising. Please book elsewhere.
Stayed 3 nights in Apr 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities
Unique experience! Staff were very friendly, but the facility was a bit dated and probably needed some work (especially for the cost of my accommodation).
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Good onsen, terrible staff.

Other than the onsen, the staff attitude and room set up was terrible. Amenities were not set up to the correct number of guests, even after requests were made correct amenities were not sent up to the room. The property charges over 30,000 yen, I expect better service and better attitude from the employees
Stayed 1 night in Apr 2025

6/10 Okay

amid, vancouver

Stayed 1 night in Apr 2025

10/10 Excellent

Jongsuk

Stayed 1 night in Apr 2025

8/10 Good

Savannah Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance into the building is nice and inviting. We checked in and were given two keys to the room, which are actual keys and not a card. Once we got to "our room" it was quickly discovered that there was an error in check in. Other people's belongings were still in the room and it was not the type of room we booked. Thankfully the people were not in the room and we called the front desk to let them know of the issue. They immediately came up and verified that they made a mistake and apologized profusely. They did fix the room issue and got us settled into the right room. They also gave us an apology gift for the mishap. The room had a great view of the river and the cherry blossoms. We had the half board, the food was pretty good but you do need to be open to maybe trying some new things as there are many traditional dishes that are served.
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most zen 24 spent in Japan.

This was a Japanese cultural dream. From the traditional meals to dressing in yukata everything was perfect. Even tho it may be out of the comfort zone of some westerners, I think everyone should stay at a ryokan. It’s truly the most zen experience! We even tried soaking in the onsite onsen. Try it! You won’t regret it!
Stayed 1 night in Mar 2025

10/10 Excellent

ricardo, Hobe Sound

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Hakone, walkable distance from the station with many places to shop around. The springs were great aswell.
Stayed 1 night in Mar 2025

10/10 Excellent

Quan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location which close to the station and Tokyo’s center. The service is good, staff is friendly and support. I’m comfortable to stay here in a short trip at Tokyo.
Stayed 1 night in Mar 2025

6/10 Okay

Andrea

Traveled with family
Liked: Cleanliness, amenities
The hotel is beautiful. Maybe it was because we were in a smaller town with fewer English speakers, but the staff was less friendly here than at other places we stayed during our trip. There are also fewer "included" extras, which we found to be more common at other hotels. This was the priciest hotel we stayed at during our trip and I think I just expected a little more for what we spent. I did like the experience of staying in more traditional Japanese lodgings and the views are spectacular. Very close to a lot of fun shops and food. We did the set meal for dinner and breakfast and it was an interesting experience but not something I would go out of my way to do again next time I'm in Japan.
Stayed 1 night in Dec 2024