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Hakone Suisen

2.0 star property

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Hot springs
Deluxe Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets
Superior Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets
Standard Triple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Kitchen

Explore the area

View in a map
254 Ohiradai, Hakone, Kanagawa, 250-0405
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Hot Springs
    ‪18 min walk‬
  • Place, Lake Ashi
    ‪23 min drive‬

Room options

View all photos for Single Room, 1 Twin Bed, Non Smoking, Mountain View

Single Room, 1 Twin Bed, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Single Room, 1 Twin Bed, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room, Non Smoking, Mountain View

Standard Triple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for Comfort Quadruple Room, Non Smoking, Mountain View

Comfort Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Comfort Quadruple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Quadruple Room, Non Smoking, Mountain View

Superior Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Quadruple Room, Non Smoking, Mountain View

Deluxe Quadruple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Deluxe Quadruple Room, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Executive Triple Room, Non Smoking, Mountain View

Executive Triple Room, Non Smoking, Mountain View | Iron/ironing board, free WiFi, bed sheets

Executive Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

About the neighborhood

Hakone

Located in Ohiradai within a mile (2 km) of Hakone Hot Springs, Hakone Suisen is within a few miles (5 km) of other popular sights such as Hakone Kowakien Yunessun. This 15-room ryokan welcomes guests with in-room amenities like refrigerators, microwaves, and rice cookers.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Hot Springs - 18 min walk - 1.0 mile
  • Hakone Open Air Museum - 9 min drive - 1.5 miles
  • Hakone Kowakien Yunessun - 9 min drive - 2.1 miles
  • Lake Ashi - 23 min drive - 6.8 miles

Getting around

  • Hakone Ohiradai Station - 2 min walk
  • Kowakidani Station - 5 min drive
  • Haneda Airport (HND) - 95 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬7 min drive
  • ‪bar hotel 箱根香山 - ‬6 min drive
  • ‪箱根上の湯スイッチバックカフェ - ‬6 min walk
  • ‪NARAYA CAFE - ‬3 min drive
  • ‪奈可むら - ‬6 min drive

About this property

Hakone Suisen

Guests of Hakone Suisen enjoy access to free WiFi in public areas, microwave in a common area, and refrigerator in a common area. If you plan to drive, free parking is available. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. This hot springs ryokan also has a vending machine.
Guests can expect free WiFi and 43-inch LCD TVs. Bathrooms offer hair dryers, children's slippers, bidets, and slippers. Other standard amenities include refrigerators, microwaves, and rice cookers. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM. There are 2 hot springs open between 3:00 PM and 11:00 PM.

Similar properties

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Hakone Kowakien TEN-YU
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  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,818 reviews
$511 nightly
The price is $564
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Things to do

  • 2 hot springs

Family friendly

  • Children's books
  • Children's dinnerware
  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Spa

  • 2 hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 106 ºF
  • Public bath open from 3:00 PM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Frequently asked questions

Is a free cancellation option available at Hakone Suisen?

Hakone Suisen provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hakone Suisen?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Hakone Suisen on Apr 24, 2026 start from $210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hakone Suisen?

This ryokan is situated in Ohiradai, close to Lake Ashi, Hakone Open Air Museum, and Hakone Kowakien Yunessun. You'll also find Hakone Hot Springs and Hakone Gora Park within a short drive.

Is there parking available at Hakone Suisen?

Yes, self parking is offered for free at the ryokan.

Does Hakone Suisen have a casino at the property?

No, Hakone Suisen doesn't have a casino.

Will I find an indoor pool at Hakone Suisen?

No, there is no indoor pool at this ryokan.

What do couples enjoy most about Hakone Suisen?

Couples staying at this ryokan will value amenities like slippers, a mountain view in some guestrooms, as well as 2 hot springs.

Does Hakone Suisen have a hot tub?

No, but this ryokan does have 2 hot springs.

Does Hakone Suisen have a restaurant that serves breakfast?

No, Hakone Suisen doesn't have a restaurant that serves breakfast.

Will Hakone Suisen allow pets to stay for free?

No, pets aren't allowed at Hakone Suisen.

Does Hakone Suisen have connecting rooms available?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies at Hakone Suisen?

No, there aren't any guestrooms with balconies at Hakone Suisen.

Hakone Suisen Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 123 out of 143 reviews
Rating 8 - Good. 16 out of 143 reviews
Rating 6 - Okay. 2 out of 143 reviews
Rating 4 - Poor. 1 out of 143 reviews
Rating 2 - Terrible. 1 out of 143 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here - quiet and serene with beautiful mountain views. The onsens were incredible and often empty because of how small the hotel is. Great service and facilities!
Stayed 2 nights in Dec 2025

10/10 Excellent

Catherine

Stayed 2 nights in Nov 2025

8/10 Good

Anthony, Mobile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the hot springs and the how great the staff was. I will gladly come back again next.
Stayed 1 night in Nov 2025

10/10 Excellent

Karina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Upon arrival, one staff member was not very welcoming. Since we arrived early, our intention was to leave our bags and explore the area, but he did not explain the no-shoes policy and came across as rude, which was a bit uncomfortable. That said, during check-in, the young lady who assisted us was extremely polite and took the time to clearly explain everything. Her professionalism made a great impression. Overall, the hotel is beautiful, and aside from the initial interaction, we had a pleasant experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Alvin

Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Shogo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really limited transportation. Heavy traffic on high season.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want something boutique and intimate away from the usual Hakone tourist crowds, this is the place! The staff was so nice and helpful. The room was clean and spacious with amazing views. While there was no shower in our room, we basically had the small onsen areas to ourselves (men & women separate but fully nude only) or only a few other people. It's peaceful and has a homey feel with unique decor touches that we loved. From the bookshelves and records in the chill lounge area to in-room tea set with tasty green tea, it's a perfect place if you don't want the usual "formal hotel" vibe.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
The hotel was very clean and tidy, slippers were provided upon entry into lobby so no outside shoes throughout the hotel. The hotel staff were super friendly and helpful, providing all information about the amenities during check-in. They also provided a flashlight when I went out at night, which I thought was a very nice personal touch.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and relax.
Stayed 1 night in Oct 2025

10/10 Excellent

Eileen, Sun Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and informative. At check in, they sat me down & explained everything about the hotel. My room had the most incredible view of Hakone. The hotel was very clean. The bath house was very nice. There was also a neat little lounge room with records and such as well as a foot bath on the first floor. I did not take advantage of these things during my stay but still very nice features! The free breakfast was decent, mostly bread items. I don’t really have any complaints.
Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Rhiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodation, staff are really friendly and the town beautiful for a quiet getaway
Stayed 1 night in Apr 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a very nice place to stay. It was very calm and clean and the stuff was very friendly. It was also very affordable for a beautiful room.
Stayed 1 night in Sep 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ryokan was very unique for a first timer like me. Staff were very polite and helpful, and could speak good English which was a big help! Would definitely recommend to anyone staying in a Ryokan for the first time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lutz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the price. Very friendly and helpful staff. Quiet, nice and cosy facilities. Enjoyed my stay very much.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Traveled with family and small children
Liked: Amenities
Really nice hotel with friendly staff. Japanese style room with beautiful views of the mountains. Had 2 onsens and a foot bath, with lounge areas. Had breakfast and bought dinner nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking to get away to quiet serenity then this is a lovely place. It is removed from easy access to activities in the area, other than the outdoor sculpture park, which is EXTREMELY worth a visit, but it was a beautiful location to spend a peaceful break in the midst of the big cities on our itinerary.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hakone Suisen was wonderful. The hospitality and warmth of the staff made us feel genuinely cared for. They have a well-managed indoor and outdoor onsen. Their breakfast service is also lovely. At checkout, a kind staff member even drove our luggage to the train station, going above and beyond. We would love to return.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and clean. Loved the traditional rooms and the onsen.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Stayed 1 night in Jun 2025

10/10 Excellent

kirsten

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel tucked away with gorgeous views! Close walk to bus stop and the train, you’ll just have to prepare to walk uphill a lot lol the onsen is amazing, we used the outdoor one every night. There aren’t many people so both hubby and I had the onsen to ourselves each time! It’s such a peaceful place, it’s where we ended our Japan trip. Just know that restaurants and shops close early (like 5-7pm!) and the busses also stop around 10 so eat early. We got the executive suite, so so worth it I promise!! Oh and we absolutely loved the provided yukatas, wish we could buy them!
Outdoor footbath
View outside our room!
Stayed 2 nights in May 2025

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean hotel. Stuffs are very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property inside the mountains, in connection with nature. Onsen facilities is great with indoor and outdoor options
Stayed 2 nights in May 2025