Leonardo Hotel Charleroi3.0 out of 5.0
Recent guest reviews
Stayed for one night with shearings holidays on our way home from Austria. On arrival reception was chaos nobody seemed to know what to do.The hotel looked as if it was in the middle of a building site. The room keys were left on reception counter for us to find our own keys. When we eventually found our room the toilet flush did not work and the toilet bowl was filthy. One positive was the bedsheets and towels were clean.My wife approached reception to change rooms and was told hotel was full but they would send someone to repair toilet flush which was not done. Waking at 4 am I had to dress and visit public toilet downstairs which was not a pleasant experience at all. Breakfast was maham,no spoons to eat cerial with and was offer plastic teaspoons to eat with. Some people were waiting cups and knives and forks After travelling 13 hours from Austria this hotel was totally unacceptable.
The room was reasonably well appointed and clean with a big bed. We managed to get the room cheap as we booked the night before, which was lucky as the rest of the stay was relatively expensive. The cost of parking the car at the hotel was an additional €8 and breakfast was €13 per person. The restaurant attached to the hotel was also expensive, but the quality of the food and service was very good. Unfortunately the pillows on the bed were very uncomfortable which made for a difficult night’s sleep, and the air conditioning unit was a bit anaemic and took a while to cool the room. Also, the car park is difficult to locate, which is not great when you are trying to complete a 5 hour drive and get to your room. Overall, this is a decent hotel with just a few niggling points which lowered the score for me.
We stayed here for one night as part of a coach tour (Kavanagh Travel Ireland) We had been stuck on the motorway following an accident so were very tired when we arrived. The hotel provided us with a three course meal which was very good (compliments of Kavanagh Travel) and breakfast was fine. Our room was air conditioned which was wonderful and we had a decent nights sleep. The hotel is a bit old and despite recent decor still a bit dated and the shower wasn't marvellous but all things considered it was good enough for our one night stay
Stayed one night. The room I got was spacious and looked like it had been recently renovated to modern decor with a conformable chair, table to work on, plus a few seats dotted around the room. It was a hot and humid day, so it was a shock to discover that the room did not have A/C. The room does come supplied with a fan, which took about an hour to cool the room down. Most importantly it cooled the room enough to sleep comfortably. The room also smelt of I think smoking even though it was a non smoking room. The room also had a kettle and coffee/tea supplied, which was a nice. The bed was okay and seem to have been 2 single beds pushed together, that or the mattress had a lumpy seam all down the middle. So I ended up sleeping on just one side of the bed. The bed also came with 2 thin square shaped pillows that seem to be so popular Belgium. Ended up stacking the 2 together as I prefer a thicker pillow. Location wise, the hotel is about 10 minutes walk to the Charleroi Sud and the main bus station. Pretty straightforward to get from there to the hotel. As with most cities around the world, there's homeless people around the city centre and the walk will involve walking past a few. Both day and night. They're mostly harmless and don't seem to bother the tourists of people in general. As it's in the city centre, there's plenty of choices for eating. The hotel is only about 10 minutes walk to the Charles II place, but uphill. Proximity to the station makes life easy. Staff were excellent and friendly.
Hmmmm, let's start with the plus points, right done with that. The hotel is very tired both in decoration and the furnishings, like most leonardo hotels the breakfast is over priced and underwhelming, the twin rooms are small with a wardrobe that you could fit half a dozen bodies in, it overwhelms the room. There seems to be an air conditioning control box in the room but no vent, so perhaps it's just a decoration. I was planning to go on at length about how shoddy this place is, but on reflection it's not worth the effort! That should be the tag line 'it's not with the effort'
It waz a good stay special for the airport shuttle witch waz useful. The walls where very thin and we could hear everything like EVERYTHING!.. wich waz not nice specialy for family with kids..but it waz a warm room,not durty,just enough for the price we paid for it.
Was a little worried about staying here based on previous reviews, but it was nice. We stayed 5 nights during the F1 Francorchamp Grand Prix at spa. We paid £40 per night and we're allocated a suite on the 4th floor. We arrived quite late as we booked a late flight from Manchester. Drove here in our rental car. I was conscious of the possibility the hotel would be hard to find, but it was easy using Sat Nav. You need to drive past the hotel when it's on your right and take the next 3 right hand turns to come back on yourself and is there on your left. Parking on street and plenty at the back of the hotel. Reception provided a friendly easy check in. 2 lifts to use. Our room was nice and clean, spacious with a settee (that laid flat and could be used as a bed) and double sofa chair and coffee table. A side unit with 2 wooden chairs, double wardrobe and mini bar fridge (empty) and kettle. The beds are quite soft and dipped a little, but we're comfy enough. The floors are solid so there's no creaks or sounds from above or below. I could hear some noises from the construction site next door, and doors closing etc but just used earplugs to block out the sound on a night. Didn't have breakfast or visit the bar, but they seemed nice and the terrace outside the bar looked like a relaxing place to sit if you wanted out of your room. Free WiFi which was a good speed, it wasn't supposed to be strong enough to stream, but we watched a couple of English programmes on utube and they were fab. The key card can be tricky and doesn't always work 1st time, but if you ensure the pic of Leonardo is facing left and push and pull slowly the green light will display gaining entry.
My wife and I stayed here for one night with our dog . We were made to feel welcome on arrival and there was not a problem with us having a dog with us. The hotel was a little awkward to find because there is quite a lot of building work going on in and about the city. Our room was on the first floor and was very clean and comfortably the bathroom had a bath and shower and hair drier all very clean. The bed was comfortable with extra pillows provided. Tea and coffee with a kettle were available. We had dinner and breakfast in the restaurant and both were excellent. The train and airport are both with in easy reach. All the staff were friendly and helpful. We would stay there again no problem. Do not let the building work in the city put you off staying there you cannot make an omelette with out breaking eggs.
Stayed five nights here with a party. Average hotel but in truth fairly clean and tidy, room ok but no air conditioning and road noise when window open. Other members of our group complained their rooms were very small and cramped. However the worst part was that it is situated in a rather 'seedy' area ! Truthfully perhaps afraid to venture out in the night. Surrounded by a building site at present.
We had a junior suite at a very good price. For a 3 star hotel the price quality ratio is excellent. But what makes me give 5 stars is the staff of the hotel. Extremely helpful, very polite and warmhearted. Definitely to be recommended!
- Free WiFi in rooms and public areas
- Concierge services
- Laundry facilities
- 24-hour front desk
Leonardo Hotel Charleroi places you within a 15-minute stroll of popular sights such as Rive Gauche and City Hall of Charleroi. This 57-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a computer station. Musee des Beaux-Arts and Spiroudome are also nearby.
Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM. Savor a meal from the comfort of your room with room service.
All 57 air-conditioned rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect to find cable TV and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Other standard amenities include safes, phones, and ironing boards.
Guests of Leonardo Hotel Charleroi enjoy free WiFi in public areas, 5 meeting rooms, and a computer station. If you drive, self parking is EUR 8.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 25 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.
Reviews from Trip Advisor
26% of guests recommend this hotelTotal of 110 reviews