Mission Hills Resort Haikou4.5 out of 5.0
Recent guest reviews
What a place! Check in was fast and hassle free and the rooms was HUGE. There was a separate bathroom as well as a closet and a kitchen and it was super comfortable. The bar facilities and drink selection was good and, in the main the staff's comprehension of English was pretty good. We ate at the Bistro on the Rock the first night and the food was spectacular, especially for the buffet style and it was no problem going back again and again. The next night we tried the Chinese restaurant and again the food was fantastic and the service was also excellent. The only complaint I would make is that it a little long to get drinks as the staff had to walk a fair way to another bar to get them. As for the golf, the courses were beautifully presented but I did notice that the standard of caddies had dropped and I have been going to Mission Hills for seven years and the command of the English language at Haikou had dropped significantly since we were there 4 years ago, and also compared the Shenzhen complex. Aside from that, it is a place I would highly recommend and definitely go back to.
We stayed at MH as part of a large golf trip. In so far as the golf goes, it was superb. We didn't get great weather, unseasonal monsoon like rain, but we did get 4 games in. Most staff I encountered were good to excellent in customer service. Limited to ok English. The breakfast buffet was great. We fined in three times at the informal noodle bar, super food as well as the formal Chinese restaurant which was good too. Some of the group enjoyed the Japanese restaurant but we opted to try some of the restaurants at the nearby shopping complex which was good. The hit Springs was a true highlight, it's massive and I spent at least an hour here every day as we had unlimited visits in our stay. I had 2 massages, the soa complex again is huge. Reasonable prices and faith to good staff. However, this us not really my style of resort. You are stuck/captive to the resort. The courses were spectacular but a bit same-same after 4 rounds. Overall, fairly non-descript gigantic golf resort,would be unlikely to return, but the golf trip overall was brilliant.
I have visited Mission Hills Resort in Haikou on at least 5 occasions in the last few years. I have waited until now to write a review on them. One reason is that in my inital visit, I found that the service and the set up was at an infant stage and would like to see how it grows. After my recent visit during last weekend, which proved to be a gratifying experience, I have decided that the team who is running the resort has matured to an extent that merits a review from me. The resort hotel is an outstanding property in the area and is manned by a young and capable general manager and his team, which lends his ear to guests' comments during or after their visits. The best part of this is he would take proactive steps to see that the helpful comments are well used and changes made for the better. I applaud his work. As for the golf facility, I am happy to report that the quality of the courses which I played in recent visits were of high quality and all the arrangement were smooth as silk. All in all, if you are looking for a hassle and trouble free gofling holiday, this is a place which I will highly recommend. Before I leave, I would like to add that their food quality needs consistency and improvement. This may be the only downside of the resort at this stage.
Went for day trip, the pool is clean. The restaurant has good choice of food, dishes are tasty, the restaurant staff are very nice, they saw our kid sleeping and turned off the light, very kind and really appreciated.
I booked this hotel for 1 night for my golf fanatic bf's birthday, having heard that this is nice relative to other Mission Hills resorts in China. To be fair, the "hardware" is impressive, and it LOOKS passable as an international resort...but it was extremely crowded and noisy, the staff were rushed and stressed, and combined this makes the whole stay less comfortable. *** IMPORTANT TIP *** They have a lot of WeChat Pay promotions, and using WeChat Pay would've saved significant money through discounts both for dining and green fee. *** The Golf *** We played twice over the 2 days, at the Vintage course (Rmb880pp) and the flagship Blackstone course (Rmb1680pp). Both were well maintained, greens were ~8 on stimpmeter. This was definitely the highlight, and is what we came for - but even here we have some complaints: (i) there was no course map!!! So we literally went through the course playing with what we can see...not ideal for the Blackstone course which is tricky, and we ended up losing most of our balls. It could've been remediated by caddies, but (ii) caddies are only club carrier level, and gave cues on where loos are instead of where bunkers lie... They also only provide you with 1 bottle of filtered water each so be sure to buy more before you tee off! *** The Room *** The room was spacious and nice, and had a balcony looking over the complex. The bed was very comfortable, although both my bf and I got a rash after sleeping in the sheets - not sure if it's the chemical cleaning agents? Room amenities are nice, with a Sony TV, Aromatherapy Associates toiletries, and bottled filter water was also provided. The fridge in the minibar is only mildly cold though. Overall, the room itself would've warranted a 4/5. *** Dining Nightmare *** Our package price includes breakfast, but the breakfast buffet was structured like boarding school. They had a noodle bar and egg station, but there were so many people and there were constant queue-jump attempts. Seating was in the ballroom, where you just grab whichever seats are available. Food quality is very basic. Dinner was also a buffet, and the selection was wide. Food quality is again basic, and generally the Rmb3xx price tag seems inflated by 3x. Worse, it was very crowded and again quite stressful. We got spooked out of their buffets so ended up at the Magma Cafe at the Golf clubhouse for a late lunch the next day - this was much more reliable, simple Chinese food (greasy tho, and not cheap neither). There's also supposed to be a Chinese restaurant, a Japanese restaurant and a Grill restaurant. We couldn't find the Chinese one, the Japanese one had buffet patrons sitting inside, and the Grill was not open while we were there. *** The Spa *** Our package price includes a 1 hour massage for 1, we added only Rmb380 for the 2nd person. The massage quality was very, very good and provided much appreciated relief after 2 days of golf. The spa itself is huge but seems quiet, and had a musty but acceptable smell (especially after they light up the incense). *** Overall *** I think our experience might have been negatively affected by the fact that this was the summer holidays and there were a lot of families there. That said, even for summer holidays, this "resort" was very, very noisy relative to how crowded it actually is, and I didn't even dare head to the pool - we could hear them even from the golf course. The experience is not really what I would expect for the price we paid - which rounded up to around Rmb8,000 for 2. The location is also in the Haikou city area, and is far from beaches. For that price, I would probably go for golf in Thailand next time...
In haikou, is 1 of the best hotel to stay, not just for golfer is for non golfer too, the staff show above expectation then the rest off the hotel and did not hold you out during your stay. For the room is huge and beautiful, the Chinese restaurants are good but if the timing of the serving of food is abit slow (hope to improve in that). I would like to express my gratitude to the hotel staff (Miss Yin from the property sales department) for recovering something important to us. Keep up the good work and we will be back for more stay.
This is really a special place, I have never being to anything like it, a golfers paradise with 10 stunning golf courses, a beautiful hotel, where even the standard rooms are better than most suites elsewhere. The resort is constantly adding new attractions, Wet and Wild opens later this year, movie town is another must and Centreville when it is fully open will be a paradise for shoppers. The Teddy Bear attraction is a must have will appeal to both young and old alike. The food in all the restaurants is excellent and there is a great choice, the Chinese and Japanese restaurants are superb with a great choice of food for both the local and Western palettes. Breakfast is also excellent again offering numerous choices for all tastes. The only slight negative is that not enough if the staff speak English, but as I said it is only a slight negative and over all this is one of the best resorts I have ever being to. Alan F
Huge resort with lots of facilities. Booked the spa room which is huge and beautiful. The room had a well equipped kitchenette (even had a blender). Breakfast had variety but ok. Jap restaurant served delicious food although it comes with the price tag. Spa was expensive but excellent. Thoroughly enjoyed the various massages. Hot spring opened in sections wherein the main part opened at 10am, one part opened at 1pm and the Middle East section opened at 5pm. Possible to dip in the day in the 7 colored pools which are sheltered and offers a little privacy. Acceptable cleanliness for an outdoor place. Expect some fallen leaves and bugs as it's surrounded by plants. The staff do clean diligently. Internal shuttle to movie town and shopping center was prompt and on time. However the shopping center is new so nothing much. Don't waste time there. Excellent service from Jennifer during check out on 10 April 2017. Otherwise, hotel staff was barely acceptable. Bell boy complained my room was too far.
In Haikou, this is provably the best place to Golf. The Sales staff are very professional in faciliting your accommodation n golfing needs. The caddies , many of them are experienced n extremely polite, the layout n maintenance of the three courses that we played were challenging n well maintained. The shops selling the golfing attires n various should review their prices which are very exoensive. The breakfast spread is satisfactory only n nothing to shout about. The rooms are clean, airy, big n wel, provided. Because of high occupancy, be preoared to wait for your room on day iof check in. Good shuttle bus provided from airport to hotel n to various shopping locations near the resort. Overall, an awesome experience.
I stayed at HM Haikou for 5 nights recently with friends on a golfing trip. I also stayed and played at the MH Dongguan in 2014, so was very keen to go to Haikou as I'd heard so many good things about it and was keen to experience it for myself. The first thing you notice after getting off the plane at Haikou is the clear air. What a change from Shenzhen and Guangzhou!! Very efficient check in and delivery of baggage to the room. The room itself was quite nice large with a pretty big bathroom with everything you need. Even a big bathtub. In my opinion, the rooms aren't nearly as nice as the mainland MH rooms. They just didn't feel as luxurious. Unfortunately my room faced the carpark, which was disappointing, after seeing the views from the rooms on the other side looking over the pool and golf courses. If you need any laundry done, be prepared to pay for the privilege. Its expensive! But if you need things washed, theres no options as you're quite isolated. So pay up!! But they are very prompt and things were very nicely pressed on return. Great fitness room with lots of equipment and space. Awesome pools, inside and outside, and activities for kids make this a terrific place for a family holiday. BTW...there is a Wet'n'Wild being built close by thats going to be finished in May 2017 which will add value to the area for families. The natural hot springs are fantastic after golf to sooth your muscles in readiness for the next game. Being such a big hotel, theres always a lot of guests, so the breakfast buffet is really busy. The staff are pretty slow to refill things when they're empty, so patience is required. There was only one person on the egg station, so getting something made can mean a wait. The evening buffet was sensation with great seafood and delicious asian and western food. The restaurants are quite good with delicious food, although a bit pricey. Being so isolated, MH prey on the guests with higher prices for pretty much anything. This brings me to the golf courses, which is why we were there. MH Haikou is completely different to MH's 12 courses on the mainland as the available land is reasonably flat, although the natural lava has been used to advantage to create real challenges. We only played 4 of the courses, with Lava Fields and Black Stone being the standouts. Unfortunately there was heavy rain while we were there, so the courses were very wet underfoot due to the soil holding moisture. However, all courses were beautifully manicured with some amazing features and lakes etc. to create a fantastic golfing experience for all levels. Very impressive indeed.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 151 reviews