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Recent guest reviews

Great place

Very clean Nice room Quite

The pool room has seen better days. It could use some sprucing up. Wood ceiling could be power washed and refinished, paint around ceiling could also be cleaned up or repainted with something to deter mold and mildew. Signs on my floor said vending was on 4th and 1st floors, I was on 5th so I went to 4th. Only after I got off the elevator and saw a small sign and I walked a little into the hallway did I realize that it was all being used as some dorm facility for foreign school children and that I would have to go to the 1st floor for vending. It would have been much better for the sign on the 5th floor to be updated or a sign added and 4th temporarily marked as not available or something than the way it is now. Very confusing and disconcerting.

Clean, good COVID precautions, staff friendly and helpful

Clean, everyone had masks, hand sanitizer everywhere, staff friendly and helpful

The bar is closed on Sunday. Beds firm and comfortable

food was great but disappointed bar was closed although you could get a drink with your meal ,staff was great

Easy to locate, quick check in, very clean, really friendly staff

Everything was good except pool. Pool wasdown and been for a while but didnt say that on web pages. Had kids with us and pool was 1 reason for staying at this particular hotel

My only complaint was the food. Breakfast pastries getting stale. “Homemade pineapple salsa” (with a dinner special) —made with canned pineapple, heavy syrup kind. Who does that?

Property is centrally located but the pool was out of service and you had to walk to a duster hotel for pool use

Old need to upgrade, good location, below average breakfast, pool broken.

Fast check in by a very friendly staff. Room is spotless and roomy.

the breakfast in the Cumberland room left much to be desired

Underpass Way Hagerstown MD

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Ramada Plaza by Wyndham Hagerstown is located 1.5 mi (2.5 km) from Hagerstown Roundhouse Museum and within a 10-minute drive of Chesapeake and Ohio Canal National Historic Park. This 158-room, 3-star hotel has free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are also standard.


Property features

Guests staying at Ramada Plaza by Wyndham Hagerstown enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and free newspapers.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Junior Suite, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 2

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Ramada Plaza by Wyndham Hagerstown

Everyone (13) Couples (8) Family (7)
5
Family

Great place

By on Dec 27, 2022

Review comment responded on Dec 30, 2022

Dean, thank you so much for taking the time to leave a review. I am glad that you enjoyed your stay with us and we look forward to having you again as our guest!Happy New Year!!

5
Family

Very clean Nice room Quite

By on Dec 21, 2022

Review comment responded on Dec 23, 2022

Dean, thank you for staying with us and letting us know about your stay. We hope that when you are in the area again, that you will choose to stay with us. Stay Safe!!

4
Everyone

The pool room has seen better days. It could use some sprucing up. Wood ceiling could be power washed and refinished, paint around ceiling could also be cleaned up or repainted with something to deter mold and mildew. Signs on my floor said vending was on 4th and 1st floors, I was on 5th so I went to 4th. Only after I got off the elevator and saw a small sign and I walked a little into the hallway did I realize that it was all being used as some dorm facility for foreign school children and that I would have to go to the 1st floor for vending. It would have been much better for the sign on the 5th floor to be updated or a sign added and 4th temporarily marked as not available or something than the way it is now. Very confusing and disconcerting.

By on Oct 17, 2022

Review comment responded on Oct 17, 2022

Dean, we certainly thank you for taking the time to review your recent stay. We are sorry about the experiences that you've mentioned. It is only through your feedback that improvements are considered and made, to improve our guests' experience. Please know that we very much appreciate your honesty and will be sure to update our signage inside of the Hotel. Stay safe and enjoy this Fall Season!

5
Everyone

By on Dec 3, 2021

3
Everyone

By on Jul 18, 2021

5
Everyone

By on Mar 18, 2021

Review comment responded on Mar 29, 2021

Thank you for taking the time to tell us about your experience. Your review is greatly appreciated. We look forward to seeing you again.

5
Family

Clean, good COVID precautions, staff friendly and helpful

By on Mar 3, 2021

Review comment responded on Mar 3, 2021

I thank you for taking the time to provide feedback on your stay. We look forward to having you as a guest again.

4
Everyone

By on Oct 16, 2020

Review comment responded on Oct 19, 2020

Thank you for staying with us, your feedback is greatly appreciated.

4
Family

Clean, everyone had masks, hand sanitizer everywhere, staff friendly and helpful

By on Aug 4, 2020

Review comment responded on Aug 4, 2020

Thank you for staying with us; your feedback is greatly appreciated.

4
Everyone

By on Jul 2, 2020

Review comment responded on Jul 6, 2020

Thanks for staying with us; your feedback is appreciated.

Ramada Plaza by Wyndham Hagerstown

1718 Underpass Way, Hagerstown, MD 21740
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