Skycity Hotel

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Skycity Hotel

A spacious hotel dining area with multiple tables and chairs, a large chandelier, and a television screen on the wall.
Front of property
A gym with various exercise machines, a mirrored wall, and a tropical mural.
View from property
A spacious lobby with a large screen displaying a cricket match, plush seating, a reception desk, and a modern chandelier.

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1 OLD JUDICIAL COMPLEX, SECTOR - 15,1, Gurugram, Haryana, 122001
  • Place, Jyoti Hospital
    ‪2 min walk‬
  • Place, Google Signature Towers
    ‪18 min walk‬
  • Place, Galaxy Mall
    ‪4 min drive‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Executive, Double or Twin Room

  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Suite Room

  • City view
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Royal Suite

  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Single Room, 1 Queen Bed

  • City view
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

Deluxe Room with Jacuzzi Tub

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Room with Jacuzzi Tub

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Deluxe Room

  • Sleeps 2
  • Free WiFi

Executive Room With Jacuzzi Tub

  • Sleeps 2
  • Free WiFi

Executive Double or Twin Room

  • Sleeps 2
  • Free WiFi

Deluxe Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

You may also like

About the neighborhood

Gurugram

Located in Old Gurgaon within 2 miles (3 km) of Medanta, Skycity Hotel is within a few miles (5 km) of other popular sights such as Leisure Valley. This 55-room, 4-star hotel has 2 restaurants along with conveniences like a 24-hour gym and free in-room WiFi. It's connected to the convention center in central Gurugram and also close to MGF Metropolitan Mall.

What's nearby

  • Jyoti Hospital - 2 min walk - 0.1 miles
  • Google Signature Towers - 18 min walk - 1.0 mile
  • Galaxy Mall - 4 min drive - 1.4 miles
  • The Paintball Co - 5 min drive - 1.2 miles
  • Medanta - 5 min drive - 1.6 miles

Getting around

  • DLF Phase 1 Station - 10 min drive
  • Guru Dronacharya Station - 11 min drive
  • Indira Gandhi International Airport (DEL) - 33 min drive

Restaurants

  • ‪Subway - ‬16 min walk
  • ‪Darbar Food Palace - ‬11 min walk
  • ‪Nagpal's Special Chole Bhature Paneer Wale - ‬1 min walk
  • ‪Cocktails and Dreams Speakeasy - ‬19 min walk
  • ‪Burger Point - ‬17 min walk

About this property

Skycity Hotel

Skycity Hotel features a nightclub, karaoke, and a 24-hour gym. If you drive, self parking is INR 250 per night, or you can take advantage of the airport shuttle (available 24 hours) for INR 1500 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and a hot tub.
40-inch Smart TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include tablet computers, refrigerators, and minibars.
Recreational amenities at the hotel include a hot tub, a steam room, and a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free valet parking on site
  • Self parking on site (INR 250 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: INR 999 for adults and INR 550 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli
  • Tea service

Restaurants on site

  • City Club DJ Dance Bar
  • Club Tokyo
  • Latitude
  • Taste of Korea

Things to do

  • 24-hour gym
  • Evening entertainment
  • Hot tub
  • Karaoke
  • Nightclub
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (3,294 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On the bay

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Separate men/women areas in public bath
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (30 inch wide door)
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Raised toilet seat (32 inches high)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Genkan (entryway)
  • Living plant wall
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 40-inch smart TV with premium digital channels
  • DVD player
  • Netflix
  • Streaming services
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Fan
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Shared accommodations
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 10:30 AM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:30 PM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 5 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for INR 1800.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 999 for adults and INR 550 for children
  • Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 1)
  • Self parking fee: INR 250 per night
  • Rollaway bed fee: INR 1800.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 10:30 AM—-anytime
  • Check-out: 1:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for massage services, spa treatments, and private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Skycity Hotel Gurugram
Best Western Skycity Gurgaon
Best Western Skycity Hotel
Best Western Skycity Hotel Gurgaon
Skycity Hotel Gurgaon
Skycity Gurgaon
Skycity Hotel Gurugram
Skycity Gurugram
Best Western Sky City Hotel Gurugram
Best Western Sky City Hotel
Best Western Sky City Gurugram
Hotel Best Western Sky City Gurugram
Gurugram Best Western Sky City Hotel
Hotel Best Western Sky City
Best Western Skycity Hotel
Skycity Hotel
Skycity Hotel
SKY CITY HOTEL Hotel
Best Western Sky City
SKY CITY HOTEL Gurugram
Best Western Skycity Hotel
SKY CITY HOTEL Hotel Gurugram
SKY CITY HOTEL Hotel
SKY CITY HOTEL Gurugram
SKY CITY HOTEL Hotel Gurugram

Frequently asked questions

Is a free cancellation option available at Skycity Hotel?

Skycity Hotel provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Skycity Hotel?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Skycity Hotel on Jun 28, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Skycity Hotel?

This hotel is situated in Old Gurgaon, close to Ambience Mall, Gurgaon Central Mall, and Sahara Mall. You'll also find MGF Metropolitan Mall and Good Earth City Centre within a short drive.

Will I be able to park at Skycity Hotel?

Yes, valet parking is offered for free at the hotel. Self parking is available for INR 250 per night. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Skycity Hotel?

Ocean Spa is the hotel's spa and services include Thai massages, Swedish massages, aromatherapy, and couples treatments.

Does Skycity Hotel have a casino on the premises?

No, Skycity Hotel doesn't have a casino.

Is there an indoor pool at Skycity Hotel?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Skycity Hotel good for couples?

There are many amenities for couples at this hotel, including 2 restaurants and couples/private dining plus some guestrooms feature a private indoor hot tub.

Are there hot tubs at Skycity Hotel?

No, but this hotel offers jetted bathtubs in all guestrooms.

Does Skycity Hotel feature a restaurant that includes a breakfast menu?

Yes, Skycity Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Skycity Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Skycity Hotel.

Are there connecting rooms at Skycity Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Skycity Hotel?

The closest major airport to Skycity Hotel is Indira Gandhi International Airport (DEL), which is 11.2 mi away (33 minutes by car). Another top airport is Ghaziabad (HDO-Hindon), which is located 29.6 mi away (87-minute drive).

Can I book a room with a balcony at Skycity Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and garden views.

Does Skycity Hotel have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Skycity Hotel.

Skycity Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 26 out of 102 reviews
Rating 8 - Good. 30 out of 102 reviews
Rating 6 - Okay. 19 out of 102 reviews
Rating 4 - Poor. 12 out of 102 reviews
Rating 2 - Terrible. 15 out of 102 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast ,good WiFi
Stayed 1 night in May 2025
Verified

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mukesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and great place. The room are very comfortable and a really nice size. I would stay hera again because it is a great hotel- and wifi also very good..
Stayed 1 night in Sep 2024
Verified

8/10 Good

Dave

Liked: Cleanliness, property conditions & facilities, room comfort

A great hotel at a great price

For the price this is a great hotel for business travellers.The staff are really friendly and check out was seamless unlike a lot of hotels in the area. I have stayed here 3 times and wouldn't hesitate to go back.
Verified

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is quite convenient as it is near the Delhi airport.Overall they score well in staff hospitality ,room decor and restaurant.the staff is extremely friendly,polite and treated me very well.The rooms are just wow,great interior and spacious.the food was very nice specially the breakfast was well spread.thanks to sky city to make my stay memorable...
Stayed 1 night in May 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at reasonable price

The hotel was good. It was a pleasant stay. But the foods could have been better. Attendees were happy to serve. Overall a good stay.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

VERY NICE & CLEAN!!!!

AWESOME HOTEL, GOOD SIZE ROOMS & BATHROOM, 4 STAR HOTEL AT VERY GOOD PRICE. EXCELLENT FOOD
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very excellent service at the restaurant and very friendly staff. Got upgraded to an executive room and are going back to stay there again once back in Delhi.
Verified

10/10 Excellent

Manjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are good , sound sleep, food quality is very delicious. Buffet breakfast and Dinner very lavish. wi fi speed very good staff very polite and professional
Stayed 1 night in Oct 2023
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Great experience at the hotel. The only thing that could be better is being able to keep a room at a discounted rate through 8pm for those late night international departures.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel fair priced too

We really liked it but we only stayed for one night. We found it clean and staff very friendly. We felt the price was very fair for the amenities it offered. I will stay there again next time and after a few stays I will post again.
Verified

10/10 Excellent

Norah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,most friendly and helpful and staff ever,lovely and great first impression of hotel .Everything about the hotel was exceptional.Food was great and great value for money and service was attentive nad efficient.Room itself was well equipped and comfortable.I was very pleased with my stay.I hope to be back for a longer visit in future.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and convenient

We stayed here for one night only as we had an early flight from Delhi International Airport the next day. The hotel is beautifully maintained and the rooms are very comfortable, and the room service was also prompt and of good quality.
Verified

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent experience at this hotel, and I am thoroughly impressed with the service.The hotel staff went above and beyond to make my stay comfortable and enjoyable. Everyone was incredibly cooperative, friendly, and attentive to my needs, ensuring that I felt welcome and taken care of throughout my time there. The level of professionalism and genuine hospitality displayed by all was outstanding. I highly recommend this hotel to anyone looking for exceptional service and a memorable stay.The food at the restaurant was delicious, offering a variety of options including.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ashu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay at skycity and I will surely visit this properly again and suggest everyone to visit once as rooms are near and clean with lavish buffet in morning with varieties taste and very helpful staff.wifi working smoothly and enjoy city night club with spa and newly opened saloon.Thanks skycity to make my stay wonderful
Stayed 1 night in May 2024
Verified

10/10 Excellent

Bhaskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Experience!

- Part of Best Western (one of the biggest chain of hotels globally) - Professional 4*service, at very good rates (thanks to Expedia) - Cabs available from the hotel (a little expensive though, but safe) - Enjoyed the spa (especially the herbal tea)
Verified

10/10 Excellent

Krishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What sets sky city apart is its impeccable service.The staff go above and beyond make guests feels welcome and attended too.From room service to the concierge,every interaction was delightful.The food here is great and we enjoyed spa treatments and jaccuzi too ...Wifi speed also nice which helps you to work on projects of office work who need high wifi speed..
Stayed 1 night in Oct 2023
Verified

8/10 Good

D&R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Skycity Hotel 1 Old Judicial Complex

great hotel however it is out of way for most point of interest and the metro. its close to the airport though. no free pick up or drop of service unlike some of the hotel in Mumbai.(great money making line for hotel/taxi)
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service

The Hotel is not conveniently located

This hotel is new but shows its wear. Most taxis don't know where it is. Good for local business people, but not international travelers.
Verified

10/10 Excellent

Vidula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sky City hotel in Gurgaon exceeded all expectations with its top-notch amenities. From the moment I stepped in, I was greeted with warmth and hospitality. The highlight of my stay was the luxurious jacuzzi, where I could unwind and relax after a long day of exploring the city. The night club added an exciting touch to the evenings, with vibrant music and a lively atmosphere. Additionally, the spa offered a range of rejuvenating treatments, allowing me to indulge in some much-needed pampering. I would highly recommend it to anyone looking for a luxurious and unforgettable stay in Gurgaon.
Verified

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
The service was terrible both at frony desk and in Restraunt.
Verified

10/10 Excellent

JUDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

KIND AND CONSIDERATE SERVICE!

Although a bit out of the way, this hotel was more than what we expected to find in India. The staff of the hotel and restaurant were cheerful, helpful and always ready to help. The front desk arranged an evening out for us as well as transportation across Delhi so that we could pick up our tour group. They got us a car and driver for a day so that we could see the sites of Delhi, which is impossible to do on your own! We were comfortable, well fed and well looked after and would return if the occasion arose!
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, bad spa advertisement

Their was a $999 spa promotion in the lobby, elevator and the room but when I went to the spa to inquire I was told that it was a promotion from a year ago and the new price is $2300. This is bait and switch at its worse.
Verified

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlight of my stay, however, was the culinary journey through Japanese cuisine at your restaurant. Each dish was a masterpiece, meticulously crafted to perfection. From the delicate flavors of sashimi to the umami-rich broth of miso soup, every bite was a delight to the senses. The chefs' dedication to authenticity and quality was evident in every dish, and I was thoroughly impressed by the skill and artistry displayed in each presentation. Additionally, the attentive service and warm hospitality of your staff further contributed to the overall enjoyment of my dining experience. Their knowledge and passion for Japanese cuisine added a personal touch to the meal, making it a truly memorable occasion.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel, comfortable, clean, good room service, helpful staff. Surrounding area is the 'real' India. Go for a walk but dont wander too far. Soak up the atmosphere. There are no other tourists around and the locals will be surprised to see you but the streets are busy and full of great photo opportunities! Gurgaon has loads of character. Free airport pick up but you must email them first. Take the hotel address snd phone number with you in case the pickup doesnt arrive. The taxi drivers seem unable to find this place!