Entire apartment

Suite Zen

Property class: 4

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Photo gallery for Suite Zen

Rooftop terrace
Deluxe Apartment | 3 bedrooms, blackout drapes, iron/ironing board, free WiFi
Deluxe Apartment | Living area
Front of property
Deluxe Apartment | Terrace/patio

Reviews

6.8 out of 10

Entire apartment

3 bedrooms2 bathroomsSleeps 11

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Spa

Explore the area

View in a map
19 avenida B, Guatemala City, Guatemala
  • Place, Universidad del Valle de Guatemala
    ‪8 min drive‬
  • Place, Paseo Cayala
    ‪8 min drive‬
  • Place, Francisco Marroquin University
    ‪9 min drive‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪15 min drive‬

Room options

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About the neighborhood

Guatemala City

Located in Zona 15 within 2 miles (3 km) of Universidad del Valle de Guatemala, Suite Zen is within a few miles (5 km) of Paseo Cayala. This 4-star apartment building welcomes guests with 3 rooms and conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Universidad del Valle de Guatemala - 8 min drive - 1.8 miles
  • Paseo Cayala - 8 min drive - 2.7 miles
  • Francisco Marroquin University - 9 min drive - 2.4 miles
  • Avenida La Reforma - 10 min drive - 3.1 miles
  • Oakland Mall - 10 min drive - 3.3 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 33 min drive

Restaurants

  • ‪Fridas Videre - ‬11 min walk
  • ‪Quino’s Videre - ‬13 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Pollo Campero Zona 15 - ‬6 min walk
  • ‪San Martín - ‬11 min walk

About this property

Suite Zen

A full-service spa, a rooftop terrace, and free WiFi in public areas are featured at Suite Zen. There's free parking and a beach shuttle. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this hot springs apartment building include meeting rooms, a microwave in a common area, and a refrigerator in a common area.
Each apartment features a kitchen and 2 bathrooms, and there's space to spread out with 3 bedrooms. Guests can expect to find free WiFi. Other standard amenities include a washer/dryer, an ironing board, and a kitchen island. Bathrooms are shared.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Property amenities

Beach

  • Beach shuttle (surcharge)

Pool/Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot springs nearby
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Childcare (surcharge)
  • Children's dinnerware

Kitchen

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Ice maker
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Spices
  • Toaster
  • Toaster oven
  • Water dispenser

Dining

  • Champagne service
  • Couples/private dining

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • 2 shared bathrooms (in-room sinks)
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Living spaces

  • Communal living room

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Meeting rooms

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (15 inches high)
  • Wheelchair-accessible van parking
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board
  • Proposal/romance packages
  • Restaurant dining guides
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district

Things to do

  • Bicycle parking
  • Bicycle storage
  • Bicycle tours
  • Golf driving range
  • Shopping mall
  • Jet skiing nearby
  • Motor boating nearby
  • Scuba diving nearby
  • Swimming nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units
  • Bicycle parking
  • Bicycle storage
  • Reception hall
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • This property doesn't allow pets or service animals

Smoking

Smoking allowed: in designated areas

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cleaning fee: GTQ 30 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 10:00 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the apartment at the phone number listed on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Suite Zen Apartment
Suite Zen Guatemala City
Suite Zen Apartment Guatemala City

Frequently asked questions

Are free cancellation options available at Suite Zen?

Suite Zen offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do within easy reach of Suite Zen?

This apartment is situated in Zona 15, close to Paseo Cayala, Oakland Mall, and Plaza Fontabella Shopping Center. You'll also find Estadio Nacional Mateo Flores and Torre del Reformador within a short drive.

Will I be able to park at Suite Zen?

Yes, covered self parking is offered for free at the apartment. Wheelchair-accessible van parking and bicycle parking are also available.

Is there a spa available at Suite Zen?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, reflexology, and mud baths.

Does Suite Zen feature a casino?

No, Suite Zen doesn't have a casino.

Will I find an indoor pool at Suite Zen?

No, there is no indoor pool at this apartment.

What will couples enjoy most about a stay at Suite Zen?

There are many amenities for couples at this apartment, including champagne service and in-room massages as well as couples/private dining.

Does Suite Zen have a hot tub?

No, but this apartment does have a sauna.

Does Suite Zen feature a restaurant that includes a breakfast menu?

No, Suite Zen doesn't have a restaurant that serves breakfast.

Will Suite Zen allow pets to stay free of charge?

No, pets and service animals aren't allowed at Suite Zen.

Does Suite Zen have connecting rooms available?

No, there aren't connecting guestrooms at this apartment.

What is the closest airport to Suite Zen?

The closest major airport to Suite Zen is La Aurora Intl. Airport (GUA), which is 6.4 mi away (33 minutes by car).

Can I book a room with a balcony at Suite Zen?

No, there aren't any apartments at Suite Zen that offer a balcony.

Suite Zen Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

6.4/10

Cleanliness

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Otto roberto

Business traveler
Disliked: Cleanliness, room comfort

no respetan reservas

me dejaron en la calle!! a pesar de tener la reserva pagada, le dieron el departamento a alguien mas y me dejaron tirada en la calle en la noche!
Stayed 2 nights in Dec 2024

10/10 Excellent

ALMA

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Monica

Business traveler
Disliked: Cleanliness, amenities
La chapa de la puerta no sirve , no contestan el teléfono y la ubicación de la página en Google maps está mal
Stayed 2 nights in Feb 2024

10/10 Excellent

Alain

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2024

6/10 Okay

Alain

Liked: Property conditions & facilities
Non insonorisé, sur béton, bruits le matin de l'ascenseur, les autos qui quitte le stationnement sous terrain et l'ouverture de la barrière automatique du stationnement.
Stayed 1 night in Feb 2024

10/10 Excellent

Alain

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024