Sofitel Guangzhou Sunrich5.0 out of 5.0
Recent guest reviews
Sofitel Guangzhou was once again my preferred 'home base' for a few days whilst attending the Canton Fair. I have stayed with Sofitel several times before, and the experience this time was up to their usual high standards. Key for me is to have a relaxing and secure room when on business trips. The imperative is to arrive back at my hotel after a (very) busy day and feel at home. Sofitel Guangzhou do this par excellence. Room facilities - excellent. Quietness, bedding and pillows to facilitate sleep - excellent. The little extras, features to make my stay comfortable - great. Restaurants, OK bordering on good. Not quite up there with other Sofitel facilities in, say, Brisbane, but certainly good. Value. This is not a cheap hotel, so one expects to pay for the standards presented. I would observe however, that charges at Sofitel Guangzhou are somewhat above what are expected. All in all, a quality hotel, with excellence service levels, staff and team that are entirely up to standard but airing a little on the expensive side.
Special thanks to Jade and Bella from Club Milliseme who made my 8 day stay comfortable and welcoming. It was a pleasure to chat with you each day and the help you gave me to get around Guangzhou and finally back to my flight from HKIA was invaluable. Its service that makes the stay away from home easier, thanks again Jade and Bella. See you again soon.
Only can recommend this Hotel if you visit Guangzhou, very nice and well equipped rooms all common areas also very nice. But the most important the staff very professional and they take care of you all time and I will like to make special attention in Miss Jade Wu now in 29th floor in club Millessime any help any doubts she will solve very efficiently.
My stay at Sofitel was one of the highlights of my Guangzhou trip . The French inspired interiors , room ambience and the indoor pool made our holiday really relaxing . The breakfast spread had a wide variety and the staff were all accommodating. Overall, it was a great stay and I would definitely recommend to other travelers.
The room was spacious and well designed. We upgraded to the club lounge which provided excellent value for money and service after a long day , nothing was too much for the team . We were treated like VIPs by Bella Icy and the team ! Free buses to and from the fair everyday it is , an ideal place to stay if attending the fair and the service from the start when ivy checked us in to finish was outstanding ! We will definitely be back and would recommend the hotel and club floor especially. Thanks for a great stay !
I recently attended the Canton Fair in Guangzhou with my husband and 25 year old son, and was extremely fortunate to have stayed at the Hotel Sofitel Guangzhou Sunrich. At first sight, the hotel looks extremely impressive and grand. From the moment you step out of the taxi, you can feel that this will be a very special experience. Each and every staff member was extremely helpful from time of arrival, from those on the ground floor to those working at Club Millesime Executive Lounge where we had a smooth and pleasant check in with Jade, and where we spent a lot of our time after a hard day at the fair. The Lounge has impressive views of the city, especially when it lights up at night, and the staff are extremely welcoming and attentive, with excellent English and good humour. Bella, Icy, Jade, Carmen, Leana, Erica, Summer and Deby made us feel like we were at home, and created an atmosphere where you felt like you never wanted to leave. Afternoon tea and happy hour provided an opportunity to eat some great food, as well as connect with some of the other guests; we complimented the chef on several occasions. Breakfast also offered many tasty options. Our room on the 30th floor looked out over the cityscape with mountain glimpses, was extremely roomy with an excellent bathroom. Although in a smaller room on the same floor, our son was very comfortable and content, and is keen to stay here again in the future and bring his partner. We were all keen to try out the swimming pool but somehow never got there, a must do on our next visit. The hotel provided a shuttle bus to get to and from the fair, which made it easier for the many international visitors attending it. Bottles of water were also offered as you got on to the bus. The Concierge staff were always helpful, accommodating and very pleasant, offering great advice on where to go for food, shopping and sightseeing, making sure taxi’s knew where we wanted to go and ensuring we had information to hand to drivers to get back again. I would also like to mention Ivy, the front office manager, who located and ordered a local book online that we had wanted to buy but was out of stock. Such fantastic customer service, and this was our experience of all staff, despite how busy they were with so many in town for Canton Fair. We will definitely return to Sofitel Guangzhou Sunrich on our next visit, and look forward to renewing our relationships with the very special staff that are employed here. Thanks for taking such good care of us and for your outstanding service, and we look forward to seeing you all again soon!
This is my 25th stay at the Sofitel Sunrich hotel and the experiance is still as good as my 1st stay. Checking in is made so easy. Room is always already and breakfast has the best variety I have seen anywhere! From Eagle in the concierge to Jade in the Club millesime. It is the best service and experience that I have had at any hotel that I have stayed at.
It was a very lovely experience in Sofitel Hotel, everything was excellent! I think i will try it again and again! The service is very good, all the staff were very helpful and friendly! It's a lovely place!
This hotel looks great from the outside and the staff are very welcoming. As an Accor member I also had a few extras. The room had great views and was clean and comfortable. The bathroom was large and had both a shower and bath. Organised taxis for the evening and our onward journey in the morning and made sure the taxi driver knew where they were taking us.
Super room with a great view of the city. Nice size bathroom with separate shower and toilet with all the amenities Super location near the shopping great restaurants Breakfast was expensive so did not go for it😡
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Indoor pool
Located in Yuexiu, Sofitel Guangzhou Sunrich is within a mile (2 km) of sights such as Liyuan Light Science Museum and Tianhe Stadium. This 493-room, 5-star hotel has a full-service spa along with an indoor pool and free in-room WiFi. CITIC Plaza and Baozhen Tong Art Museum are also nearby.
Enjoy dining at 2 on 988 Cafe, one of 4 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All 493 air-conditioned accommodations feature separate bedrooms. LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.
Guests staying at Sofitel Guangzhou Sunrich enjoy access to a full-service spa, an indoor pool, and a spa tub. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 1572 reviews