Skip to main content
Beginning of main content

Recent guest reviews

Everything was perfect............................

Staff is not knowledgable about anything-even the small things like where the hair dryer is or how to call a specific room. They provided a non-smoking room for us which we requested but it was filthy and smelled completely like smoke. The employees there do not care about guests staying there and provide the worst experience I've ever had at a 5 star establishment.

Recommend opting for the club level. Pleasant experience.

Well decorated. Nice and clean. Courteous staff. Good location.

The food and service is not that good. The rest is average to what you expect

the hotel itself is great... it has a huge amazing chandellier in the main lobby... the rooms are super comfy with delicious pillows the breakfast buffet is the biggest and more complette buffet ever.... it has everything and more... we had a great experience... definitely coming back!!!!!

Great rooms and service; better than any other hotel I have experienced in Guangzhou.

Very pleasant experience, large bathroom and nice bed. One of the lights didn't work but was no big deal. Service and staff excellent, highly recommend!

This hotel lives up to its five star rating. The service is great, the room was beautiful, elegant and well designed. The only issue I had was the cost of the meals at the hotel. The prices are normal if you were in Paris or New York. For China they were high, six dollars for a cup of coffee, Thirty for breakfast. The food was good, but the value wasn't there.

988 Guangzhou Da Dao Zhong Guangzhou Guangdong

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Tianhe, Sofitel Guangzhou Sunrich is 3.1 mi (4.9 km) from Yuexiu Park and within a 15-minute drive of other popular attractions like Canton Fair Complex. This 493-room, 5-star hotel has a full-service spa along with an indoor pool and a 24-hour fitness center.


Dining

Enjoy dining at 2 on 988 Cafe, one of 4 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 493 air-conditioned accommodations feature a separate bedroom. LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.


Property features

At Sofitel Guangzhou Sunrich, guests enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Premium Room (Luxury)

King 1 | Sleeps 3

Room (Magnifique)

Twin 2 | Sleeps 3

Room (Magnifique)

King 1 | Sleeps 3

Superior King Bed

King 1 | Sleeps 2

Guest reviews for Sofitel Guangzhou Sunrich

Everyone (4) Business (3) Couples (1) Other (1) Friends (1)
5
Everyone

By on Apr 19, 2019

5
Business Business Travelers

Everything was perfect............................

By on Apr 18, 2019

5
Everyone

By , from 台湾和美国 on Dec 21, 2018

2
Everyone

Staff is not knowledgable about anything-even the small things like where the hair dryer is or how to call a specific room. They provided a non-smoking room for us which we requested but it was filthy and smelled completely like smoke. The employees there do not care about guests staying there and provide the worst experience I've ever had at a 5 star establishment.

By on Jul 17, 2018

Review comment responded on Aug 1, 2018

Dear Guest, Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Guangzhou Sunrich. We are sorry that your experience did not meet your expectations and please allow us to express our sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer. Your comments will be shared with our team to continuously improve the quality of our services. It is our hope that you will give us the opportunity to better serve you in the near future. Sofitel Guangzhou Sunrich

4

great club level experience

Everyone

Recommend opting for the club level. Pleasant experience.

By , from new york on Apr 27, 2018

5

business trip

BusinessTravelers

Well decorated. Nice and clean. Courteous staff. Good location.

By on May 1, 2017

4

average

BusinessTravelers

The food and service is not that good. The rest is average to what you expect

By on Aug 9, 2015

5

amazing hotel

GetawayWithFriends

the hotel itself is great... it has a huge amazing chandellier in the main lobby... the rooms are super comfy with delicious pillows the breakfast buffet is the biggest and more complette buffet ever.... it has everything and more... we had a great experience... definitely coming back!!!!!

By on Jul 27, 2015

5

the best hotel in guangzhou

Singles

Great rooms and service; better than any other hotel I have experienced in Guangzhou.

By on Aug 23, 2014

5

great stay!

Couples

Very pleasant experience, large bathroom and nice bed. One of the lights didn't work but was no big deal. Service and staff excellent, highly recommend!

By on Apr 14, 2014

url importing https://www.orbitz.com/Guangzhou-Hotels-Sofitel-Guangzhou-Sunrich.h3968441-p2.Hotel-Reviews