The Westin Pazhou5.0 out of 5.0
Recent guest reviews
this hotel really needs a refurbishment - rooms are really used - walls are dirty ! Price is rediculous high for this kind of accomodation - Also during Canton fair, the way they treat their SPG Gold customers is not up to standard at all - I had send an email to the GM, Mr Arthur Lau regarding this - he didn't even take the time to respond - will NEVER return - I recommend Shangri La Hotel which is also next door Canton fair
I stayed in Westin for 5days, my company arranged a reception at the top floor. It was great and well organized the food was great and the staff was very helpful. Although the Resturant was about slow but the made that up by treating us for all delayed dishes.
Stayed there for 3 nights at the hotel and it was impeccable from a hospitality perspective. The food was reasonable for hotel cuisine and the lounge was well stocked. The proximity to the exhibition hall was also a big plus. One issue if you are on holiday is that it is a little bit off th main thoroughfare in Guangzhou. Overall, a great stay!
The benefit and drawback of this hotel is that it is next to one of the largest exhibition centers in China, and this is the hotel's benefit and drawback. Most people wouldn't have any other purpose to stay at this hotel because it is not really convenient in the city, except for if you need to attend a function at the exhibition center. The issue is because the staff are not used to having a relatively full hotel, then the service and quality gets sloppy, for example with days of not cleaning the room and food running out quickly with a lack of replacement of food at the executive lounge. Because the hotel is not small, there is a lack of attention to an individual guest and often times one staff member has a different resolution to a problem than another. Be sure to keep a look out for good pricing online and to check your dates carefully because the hotel will provide you with a price that is much more expensive than you can get online, and if they are expected to be full for one or more nights of your stay you may get a cheaper overall price by splitting it into separate reservations. If you reserve at a higher price the hotel cannot change the price for you.
Beautiful room setting and most of all it was close to canton fair. Very conveient however this hotel does not provide transportation to and from the hotel. The served breakfast in the morning was good even though every day was practically the same. It should have a little variety in selection. After thr 3rd day, i was kind of sick of the same food. Also, the main lobby should be air condition and have a closed door. Not open door with hot air pouring in especially weather in China is humid. Besides all this, it was perfect.
All was excellent other than a mistake on the billing which had to be adjusted after my departure. Still waiting for the email confirming the adjustment. The personnel is excellent and very polite and accommodating. However, I am still waiting.
Great hotel with fantastic facilities. Rooms are immaculate, luxurious and spacious. Located right next door to the Canton Fair - Pazhou Exhibition Buildings. If you are not there for the fair, location is a bit isolated from other business districts.
very nice and clean hotel. rooms are really big and clean. service is perfect. very convenient during canton fair because of direct access. breakfast buffet is huge and very good with European and Asian food. I always choose this hotel because price is good compared to the quality
During check-in already heard about fight of guest with hotel driver . Bad service, old room, dirty carpet etc etc. Unfriendly staff that refuse me to enter special garment event. In hotel lobby could not sit as many guest sit there.
My stay at the Westin once again was like be at home. The ubication is the best for the trade exhibitions there (walking distance). Specially the people at the Club Lounge was very attentive and friendly. Natalia and David are Spanish and make may stay comfortably and enjoyable. As a platinum spg member I received an upgrade bigger room with a great view. Definitive I will return.
Located in Haizhu, The Westin Pazhou is a short distance from Canton Fair Complex. This 5-star hotel has 325 guestrooms and offers a full-service spa, an indoor pool, and a 24-hour health club. It's in central Guangzhou and also close to Redtory Art and Design Factory and Guangzhou Carambola Park.
Enjoy dining at Seasonal Tastes, one of 4 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start your day off with buffet breakfast, available for a fee.
The 325 soundproofed rooms feature 2 bathrooms. Plasma TVs come with DVD players, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include iPod docks, refrigerators, and minibars.
Guests of The Westin Pazhou enjoy a full-service spa, an indoor pool, and a 24-hour health club. There's extended parking and limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 405 reviews