- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, JCB International, MasterCard, and Visa.
- No rollaway or extra beds are available.
Fraser Suites Guangzhou
4.0 out of 5.0
87.0% based on 275 reviews
Recent guest reviews
first of all, perfect location, nice and pretty deco and basically what others have said - there's everything u need in the room We had a little accident on night of - my 14 mth baby slipped with my husband when they showered together in their bathroom and hurt quite badly (beware, the marble bathroom is very slippery when wet). Manager Jennifer and her team quickly brought a first aid box to tend on us but on further inspection recommended us to bring baby to hospital to be safe. Two of their staff drove us, with their own car, to the nearest hospital, queued for us,and were with us the whole time. They drove us back too and extended our checkout and only left ensuring everything's ok. Thumbs up to their excellent service which helped reassured us frantic parents. Would DEFINITELY go back again!
Second time staying here. Staying in the three bedroom suite this time. Pretty upset when check in is 2pm but they told us that the suite is only ready at 4pm! Otherwise good location n well maintained.
Every year for the past 5 years or so i have always stayed here for the service and professionalism of the staff which was great. I just checked in and no one assisted us with our luggage. We had to take it out of the taxi,bring it up to the lobby n our room by ourselves despite the fact der are porters nor did the check in staff offer assistance. We stay here cos it an apartment...the Suite has no place for a couple to sit n eat. Furthermore we did not purchase breakfast as we are vegetarian as der is to much contamination with meat products in the breakfast. I was disappointing to find out n there is no toaster in the room neither does the hotel provide one. Very disappointed
Everything you need for any stay in Guangzhou. Rooms were spacious, with a work desk and sofa. Open Kitchen including microwave and large refrigerator. Bathroom was functional and everything you need was available. Two flat screen TVs. Clean and organised. Separate WIFI password for the room. Location is also excellent, right in the centre of Tianhe. Lots of parks around. Don't expect a five star hotel pampering, this is very much about privacy and home comforts. Highly recommended and great value for money even as a business traveller on a very short stay. The next time I visit Guanzhou with a family or larger group, I will not look beyond Fraser Suites.
This hotel in Guangzhou is the worst among all 5* hotels... there is cockroaches in the room.... photo taken show them but they denied as they have get the house keeping teams to clear up evidences. The bell boy damaged my bag and still turn back his words when told him the price of the bag... is not recommended to stay in this service apartment. It’s the worst among worldwide. They only know how to push responsibility and not face the facts....
The Fraser Suites is ideally located with all amenities close by being part of a mall complex. The hospitality and services are impeccable. Jennifer the manager goes the extra mile which will always make me come back to Fraser.
Location is excellent, the mall downstairs you can reach any good shops and restaurants, and facility in hotel is also great like gym and Sunna room. Morning breakfast buffet is superb, lots of choices.
I stayed at Fraser suite Guangzhou over 4 nights with my family - total of 5 adults, in a 3 bedroom apartment. Overall experience is positive. Location: hotel is located in the Tianhe District which is a new area as compared to the old city areas (Beijing Road, Shangxiajiu). It’s located near 2 Mtr stations which is really convenient for sightseeing. It’s also connected to a big shopping mall with many other Malls in the vicinity. The area is good for people who likes shopping in Malls with International Brands. However, it’s is quite far from Shangxiajiu. The Hotel is clean, nice and of the quality expected of other Fraser suites. The breakfast is the standard international selection. We went out for breakfasts on 2 of the days to try the yum cha experience. The hotel concierge is helpful and overall experience was positive. The apartment is well furnished with appliances and utensils. I would recommend Fraser for families for the locations and amenities. Note: We had some problems with the aircon and housekeeping explained that the aircon control is central. It took us a while to resolve the problem.
Very strategic location, the hotel is connected to a shopping mall and the metro station is just at the basement of the mall. Plenty of eating places in the mall and surrounded area. We booked a Suite with 2 rooms and the rooms are clean, comes with a refrigerator, washing machine, dryer, microwave, Oven, and Induction Cooker. The service is very good and reception staff are very attentive and friendly.
Stayed here with family. Excellent location. Surrounded by shopping Malls. It is connected to a mall as well. Plenty of eating places around the site as well. Receptionists and staff were friendly. The room was spacious and cosy. Definitely will stay here again!
Hotel highlights
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Outdoor pool
- Fitness center
Located in Tianhe, Fraser Suites Guangzhou is within 2 miles (3 km) of sights such as Tianhe Stadium and Guangzhou Library. This 332-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a fitness center. It's in central Guangzhou and also close to Canton Fair Complex and Guangdong Museum.
Dining
Enjoy a bite to eat at The Dining Room, the hotel's onsite restaurant. Start each morning with breakfast, served for a fee from 7 AM to 10 AM.
Rooms
All 332 soundproofed accommodations feature kitchens and space to spread out with living rooms and dining areas. Guests can expect 46-inch flat-screen TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, designer toiletries, and bathrobes. Washers/dryers, iPod docks, and coffee makers are also standard. Limited housekeeping is available.
Property features
Guests staying at Fraser Suites Guangzhou enjoy an outdoor pool, a fitness center, and a sauna. If you drive, self parking is CNY 80 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, 3 meeting rooms, and a business center.
Reviews from Trip Advisor
87.0% of guests recommend this hotel
Total of 275 reviews
