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The Ritz-Carlton, Guangzhou

5.0 star property
Luxury hotel with 5 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Guangzhou

1 bedroom, premium bedding, down comforters, pillowtop beds
Meeting facility
Banquet hall
Exterior
Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
3 Xing An Road, Pearl River New City, Tianhe District, Guangzhou, Guangdong, 510623
  • Canton Tower
    ‪2 min drive‬
  • Taikoo Hui
    ‪3 min drive‬
  • Canton Fair Complex
    ‪4 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪34 min drive‬

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Room options

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Twin Beds, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, River View, Tower (Canton Tower River View Twin Room)

Room, 2 Twin Beds, River View, Tower (Canton Tower River View Twin Room) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Twin Beds, River View, Tower (Canton Tower River View Twin Room)

  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, River View

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 Bedroom, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, River View (Opera River View Twin Room)

Room, 2 Twin Beds, River View (Opera River View Twin Room) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Twin Beds, River View (Opera River View Twin Room)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom, City View

55-inch LED TV with satellite channels

Club Suite, 1 Bedroom, City View

  • 1076 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Twin Beds, City View

  • 538 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, City View

55-inch LED TV with satellite channels

Club Suite, 1 King Bed, City View

  • 1399 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Tower (Canton Tower River View Carlton Suite)

  • 1399 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite)

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom, Tower (Club Canton Tower River View Suite)

  • 1076 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Opera River View King Room)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, River View (Opera River View King Room)

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View, Tower (Canton Tower River View King Room)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, River View, Tower (Canton Tower River View King Room)

  • 538 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed, City View

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Tower (Club Canton Tower River View Room)

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed, Tower (Club Canton Tower River View Room)

  • 538 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, City View

55-inch LED TV with satellite channels

Deluxe Suite, 1 Bedroom, City View

  • 1076 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Guangzhou

Located in Tianhe, The Ritz-Carlton, Guangzhou is next to Guangzhou Library and Guangdong Museum. This 5-star hotel has 350 rooms and welcomes guests with 5 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Guangdong Museum - 6 min walk - 0.4 miles
  • Guangzhou Opera House - 14 min walk - 0.8 miles
  • Canton Tower - 2 min drive - 1.1 miles
  • Taikoo Hui - 3 min drive - 2.0 miles
  • Canton Fair Complex - 4 min drive - 2.8 miles

Getting around

  • Liede Station - 10 min walk
  • Guangzhou East Railway Station - 16 min drive
  • Baiyun International Airport (CAN) - 30 min drive

Restaurants

  • ‪炳胜品味 - ‬16 min walk
  • ‪星巴克 - ‬5 min walk
  • ‪尚莲.越泰LIAN Viet& Thai Cuisine - ‬6 min walk
  • ‪广州酒家 - ‬15 min walk
  • ‪西山居酒屋 - ‬4 min walk

About this property

The Ritz-Carlton, Guangzhou

Luxury hotel with 5 restaurants and a full-service spa
At The Ritz-Carlton, Guangzhou, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
55-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Refrigerators, minibars, and coffee makers are also available. Housekeeping is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Malay

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9.6 out of 10, Exceptional, 323 reviews
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 248 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • FOODS
  • Lai Heen
  • LIMONI
  • Pearl Lounge
  • The Churchill Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (10,764 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - July 2021
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 408 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: CNY 16.6 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 248 per person
  • Rollaway bed fee: CNY 408 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Ritz-Carlton
Ritz-Carlton Guangzhou
Ritz-Carlton Hotel Guangzhou
Ritz-Carlton Guangzhou Hotel
Ritz Carlton Hotel Guangzhou
Ritz-Carlton Guangzhou
Ritz Guangzhou
Guangzhou Ritz Carlton Hotel
The Ritz Carlton Guangzhou
The Ritz Carlton, Guangzhou
The Ritz-Carlton, Guangzhou Hotel
The Ritz-Carlton, Guangzhou Guangzhou
The Ritz-Carlton, Guangzhou Hotel Guangzhou

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, Guangzhou?

The Ritz-Carlton, Guangzhou provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton, Guangzhou?

As of Jun 17, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Guangzhou on Jun 27, 2025 start from $175.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Ritz-Carlton, Guangzhou?

This hotel is situated in Tianhe, just steps from Guangzhou Library and Guangdong Museum. You'll also find Beijing Road Pedestrian Street and Canton Tower within a short drive.

Is parking available on site at The Ritz-Carlton, Guangzhou?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is a spa located at The Ritz-Carlton, Guangzhou?

The Ritz-Carlton Spa is the hotel's spa and services include body wraps, aromatherapy, and massages.

Does The Ritz-Carlton, Guangzhou have a casino?

No, The Ritz-Carlton, Guangzhou doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, Guangzhou?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is The Ritz-Carlton, Guangzhou good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a Michelin-rated restaurant.

Does The Ritz-Carlton, Guangzhou have a hot tub?

Yes, this hotel has a spa tub.

Does The Ritz-Carlton, Guangzhou feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton, Guangzhou has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Ritz-Carlton, Guangzhou allow pets to stay for free?

No, pets and service animals aren't allowed at The Ritz-Carlton, Guangzhou.

Are there connecting rooms at The Ritz-Carlton, Guangzhou?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Ritz-Carlton, Guangzhou?

The closest major airport to The Ritz-Carlton, Guangzhou is Foshan (FUO-Shadi), which is 22.8 mi away (52 minutes by car). Another top airport is Baiyun International Airport (CAN), which is located 26.2 mi away (30-minute drive).

Are there rooms with balconies at The Ritz-Carlton, Guangzhou?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or city views.

Does The Ritz-Carlton, Guangzhou have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at The Ritz-Carlton, Guangzhou.

The Ritz-Carlton, Guangzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 211 out of 301 reviews
Rating 8 - Good. 54 out of 301 reviews
Rating 6 - Okay. 17 out of 301 reviews
Rating 4 - Poor. 12 out of 301 reviews
Rating 2 - Terrible. 7 out of 301 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is always, good to see familiar face from last trip. Lobby managers are tentative and efficient in helping guests. Special thanks to Preya who is always smiling and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute stopover hotel for us. Having flown for 10 hours and discovered that our connecting flight was postponed for 15 hours, this hotel was a godsend. It was close to a shopping mall where we found Din Tai Fung; delicious! The bed was so comfortable and I slept like a log. Breakfast options were amazing. 10/10!
Stayed 1 night in Feb 2025

10/10 Excellent

robin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Louisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Staff very friendly & always ready to help. Well trained staff in lobby & restaurant to provide assistance. Room was very spacious & got great view
Stayed 2 nights in Jan 2025

10/10 Excellent

Zac

Stayed 1 night in Dec 2024

8/10 Good

Ken, Chicago

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hallway noise from people walking
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose, Kearny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Nov 2024

8/10 Good

elie, brooklyn

Stayed 5 nights in Oct 2024

10/10 Excellent

paola

Stayed 4 nights in Oct 2024

10/10 Excellent

Chinyere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Dmitry

Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Oct 2024

10/10 Excellent

Alejandra

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

saeed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

liwei

Liked: Cleanliness
This Ritz is not well maintained to its quality. Very noisy around and difficult for transportation.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not like the first room we got, the hotel quickly changed another one for us. The room was big and basically had everything we need during our short stay. Just that this hotel is surrounded by tall buildings and the view is not open.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is beautiful and convenient. Services were excellent. Above all, staffs were very attentive, polite and helpful!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Ken, Chicago

Traveled with family
Liked: Cleanliness, property conditions & facilities
So much noise when you are in the room to hear people outside walking or next suite people talking .
Stayed 1 night in Jul 2024

10/10 Excellent

Li

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience.
Stayed 3 nights in Jun 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing location!
Stayed 1 night in May 2024

10/10 Excellent

Teneka

Stayed 7 nights in May 2024

10/10 Excellent

THELMA P

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs very friendly and helpful
Stayed 5 nights in May 2024

10/10 Excellent

Thomas

Stayed 3 nights in May 2024

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