This is a great hotel overall. There was a small issue related to the availability of breakfast items, but it was properly resolved to my full satisfaction.
The hotel itself is luxurious. Staff are very attentive. Breakfast buffet a bit pricey.
Always a pleasant stay at the GZ Ritz. I stay here whenever I go to GZ. Friendly staff and great restaurants. Each evening I got a personalized note from housekeeping in English.
Very good rooms convenient for business , close to canton fair
great food, very large rooms, very good service, but poor location
Located in Tianhe within 2 miles (3 km) of Canton Tower, The Ritz-Carlton, Guangzhou is within a few miles (5 km) of other popular sights such as Taikoo Hui. This 5-star hotel has 351 rooms and welcomes guests with 5 restaurants, a full-service spa, and an outdoor pool.
Enjoy a drink at the bar or get your fill of fusion cuisine for breakfast, brunch, lunch, or dinner at FOODS, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All 351 soundproofed rooms provide refrigerators, minibars, and coffee makers. Guests can expect 37-inch LCD TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free newspapers, free bottled water, and safes are also standard.
At The Ritz-Carlton, Guangzhou, guests enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a spa tub, and a sauna.
This is a great hotel overall. There was a small issue related to the availability of breakfast items, but it was properly resolved to my full satisfaction.
The hotel itself is luxurious. Staff are very attentive. Breakfast buffet a bit pricey.
Always a pleasant stay at the GZ Ritz. I stay here whenever I go to GZ. Friendly staff and great restaurants. Each evening I got a personalized note from housekeeping in English.
Very good rooms convenient for business , close to canton fair
great food, very large rooms, very good service, but poor location
Dear Valued Guest, Thank you for choosing The Ritz-Carlton, Guangzhou, and taking the time to share with us your feedback. We truly appreciate your trust and love to us that allowed us to present the Ritz-Carlton experience to you. Yet it has come to my attention that the availability of breakfast items did not meet your expectations. For this, I sincerely apologize. We are a company that believes listening to our guests is of utmost importance, especially in today’s competitive environment. Please be assured that your comment shall be a topic of discussion with our team. We appreciate your patronage to our hotels and once again, appreciate your letting us know your expectations. I look forward to welcoming you back in the not too distant future. Best regards, Matthias Vogt General Manager