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The Garden Hotel Guangzhou

5.0 out of 5.0

Recent guest reviews

I travel a lot, and am used to staying in everything from little boutique hotels to huge corporate places. This is my favourite. Huge, impressive reception. Beautiful gardens front and rear. Waterfalls in the rear garden. Rooftop pool, decent sized gym, polite staff. Awesome breakfast, one of the best I have tried. Room was big and excellently equipped. The glass wall between the bath and the room itself is extremely cool. I had a view of the Canton Tower from my room which was a bonus. WiFi is excellent and no VPN required to access Western sites. The signal is so strong I was still connected on my way down to the metro (Line 5 metro is directly outside the hotel) Bar is expensive, as you'd expect from a hotel of this standard, but there's music and peanuts so I was happy. Love this hotel - I would definitely request it again if staying in Guangzhou

Fabulous place . nice breakfast at the executives lounge and Nice place to rest with nice cup of coffee after activity outside . Enjoy the dinning with different type of foods . Enjoying the wine . The live music at the lobby Bar and make your stay never be boring anyway . Quite place for have a small meeting 👍

I had a quick business meeting at hotel before headed off to the airport. To be frank I was completely ill-prepared and totally clueless to my objective of getting to the airport plus I was short on RMB. I would have missed my flight to Malaysia had it not been for “Julien” (French Gentleman) at the Concierge desk who came to my rescue. Given the urgency of my situation, Julien took the task of assisting me in exchanging currency and got me in a right metered taxi and sent me on my way to the airport with minutes to spare. I was quite impressed with Julien’s skills and professionalism. To navigate through Guangzhou or China for that matter is not an easy task. Julien exuded skillsets which is beyond international 5 Stars standards. My only regret was not having the time to take down Julien’s contact info to further thank him because he went way above and beyond. 👍👍👍👍👍

The hotel is very comfortable and luxury it meets my recommendation, staff, food, clean,view and pool . The stuff is very helpful and kind and the service in the hotel excellent and the breakfast buffet is delicious and it is international and you can enjoy your breakfast near the water fall and the beautiful nature, I will stay in this hotel every time I will visit Guangzhou

The executive lounge is well run by the hotel. Supervisor Ester and her team make it a very relaxed and pleasurable experience. Food choice is good. Possibly more should be put on the table to have a less stark appearance. The staff in the lounge are friendly, approachable and professional. Unlike some lounges they do not constantly interrupt offering different things. This creates a nice relaxed environment.

The location of this Hotel was very centrally located to my trip. It is both close to downtown for business, tourist attractions and shopping. The hotel is gorgeous in look and feel and compared to similar star hotels in China there is no comparison. I entertained business guests in the hotel and they were treated like customers in a quite friendly atmosphere. For those worried about communication all the staff I interacted with spoke fluent English. This is a luxury experience without the associated cost. Hands down the go to hotel in Guangzhou.

I left my phone in one of the lobby toilet over the easter holiday (Monday) only to realise it almost an hour later. The general manager (Ms. Le) was extremely helpful, calling ground staff to complete a search for me while contacting the lobby manager on duty for the day to resolve the situation. The lobby manager immediately recognised my phone was recovered by a staff earlier, and returned it to me after confirming I can unlock the phone that it belongs to me. When we asked for the name of the staff that recovered the phone in order to give a reward, Ms. Le advised that it's not necessary but said we are welcome to give a review on our experience. :) Wonderful staff and service, for other hotels, I would imagine the phone to be lost and kept by staff themselves.

Best supper 5 star hotel in Guangdong. I have been over 30 countries. Christy,Tina and her best beautiful team. We trust you and your No.1 service. Especially your family help and your sweet smile. You give me deeply impressed international perfect action.

This is an excellent hotel with great service all around. Great location for business and tourism. The rooms have beautiful city views especially at night. This will be my hotel of choice for this city.

The hotel continues to impress. Excellent service all round. I was particularly impressed by the concierge service personnel that is always willing to go extra mile to help, especially where language is an issue.

368 Huanshi Dong Lu Guangzhou Guangdong

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Yuexiu, The Garden Hotel Guangzhou is within 2 miles (3 km) of popular attractions such as Zhenhai Tower and Yuexiu Park. This 828-room, 5-star hotel has 6 restaurants along with conveniences like a full-service spa and an outdoor pool. It's in central Guangzhou and also close to The Western Han Museum of the Nanyue King Mausoleum and Liurong Temple.


Dining

There are ample dining options with 6 onsite restaurants, including The Carousel Restaurant, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 2 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.


Rooms

The 828 rooms are recently renovated and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free newspapers, free bottled water, and safes.


Property features

Guests of The Garden Hotel Guangzhou enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle during limited hours for CNY 380 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a health club, a sauna, and outdoor tennis courts.

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend this hotel

Total of 2666 reviews