Imperio de Angeles3.5 out of 5.0
Recent guest reviews
Good Hotel, nice accommodations but a bit overpriced considering that we paid more than $300 USD/night and this didn't even include breakfast.... And hotel is close to the town, 15min drive, but for the price there are plenty more hotels walking distance...
We were in the town for New years and booked a dinner at this hotel. The kitchen is great and the locals say they have a wonderful buffet on weekends, which I believe. The grounds are wonderful and the hotel is gorgeous. Staff is attentive and well prepared to serve in fine dining. I took a look at the room prices while roaming the hotel and it seemed to me that it is pricey $5800 pesos per night (300 USD)
We stayed here for 6 nights in july..upon arrival we were showed to our room and the grounds,pool and room were very nice and clean...After getting settled we noticed that we could not access the internet and we asked if the wi-fi was not working.We were told behind the cupped hand of one of the desk employees that the wi-fi wouldn't work in our room which was too far from the front desk..We wanted to watch movies online so we asked for a new room and were told that it would not be possible until next day...The next day the front desk clerk said to come back at 3pm as that is check out time and rooms would be available then.....well we came back at 4pm and a new clerk knew nothing about this and we waited another hour across from front desk so they wouldn't forget about us before they could find a new room....by the way the first room had no safe and when we moved to the second room it had no wi-fi access,the safe was broken and we were now on the main road and the noise from the road was deafening....in the process of changing rooms my wife's purse was stolen by either an employee or another guest,it was found an hour later with all the cash gone but everything else intact...we were glad to have the credit cards and the passports and didn't follow up with police after advice from front desk staff(in hindsight i think they didn't want the police shining a light on an internal problem as we think we know who stole the purse)...we were told later the wi-fi only works in front lobby and resigned to not watch movies in the room...so the restaurant was great,the pool and grounds and rooms great,but the wi-fi was non existent and advertised by TripAdvisor and the hotel which is dishonest....This hotel has a lot of good things going for it but I would not stay there again because of the noise(forgot to mention the parties and wedding on Saturday night till 3AM) and either dishonest guests or employees.....If you need wi-fi,don't stay here!!!!! and ask for a room away from the main road,better yet stay somewhere else
We love our stay! Super nice, excellent arquitecture, nice staff, pool view and SUPER QUIET. Love the decoration, really makes you feel like you are in San Miguel ! Just a few minutes from downtown. Best to take a cab or Uber since parking downtown is scarse. The food was good at the hotel.
My family and I spent one night (luckly just one night) at this hotel July 12. I don't know what was worst, the army of mosquitoes, the constant barking of some dogs thrughout the night or the never ending parade of 18 wheelers on the "highway" off of which the hotel is located. I was barely able to sleep and so the next day I didn't really have an open mind to appreciate the architecture, gardens, pool, etc... This comes to show once more that it doesn't matter where one stays if one can't sleep, no amenities can make up for it the following day. I have stayed at hundreds of hotels in hundreds of cities and I can not remember the last time I had such a hard time fighting mosquitoes, the barking of dogs and the constant noise of the 18 wheelers... All at the same time! This was the first and last time I stay at this hotel.
My stay at Imperio de Angeles was really good. The hotel is just beautiful, rooms, restaurant, gardens, everything. The only problem Ifound with this hotel is that it is not close to walk to San Miguel's center, and there is nothing really close to a walking distance. The staff was ok, but while I was having dinner I felt unattended, there was only one waiter and he dissapeared from time to time.
Staying here right now with a friend until Tuesday. This hotel is absolutely gorgeous. Lovely grounds and traditional art all over. Staff is super polite and eager to please. Rooms are spotless and spacious. Absolute gem of a place. To those who complain of the lack of speaking English or lack of North American food.... You are in Mexico! You came here to experience their culture so damn well enjoy it! Lol. Will definitely stay again 😊
The hotel is easy to find. The location is out San Miguel de Allende downtown. Room is really clean and the bed is great!. The SPA service is really good. The issue is that the room is really expensive and is not even including breakfast. Other hotels in the region includes for at least 30% less a breakfast and when I asked, they answered to me like if I was asking something non usual at hotels at this level price and cost. The rooms near to the highway are noisy.
The hotel is pretty warm and classy. It´s cheap when it comes to price. Has great promotions. The room is incredible it took me back to medieval times. The only thing that I did not like was the pool as it was freezing cold.
They never should have said we could have dinner there that particular night. They had no lighting, the wait staff was busy doing other things...no set up of plates, dinner ware etc. we ordered beef filet. No napkins given. We had to ask for them. The beef filet was thin sliced beef rolled up to look like a filet. They apparently had refinished the hardwood flooring that day and when they turned the fan on to dry it, the odor permeated the dining room. It was altogether a very bad experience. Montezumas revenge for the next 8 hours. Never eat there again. Nancy
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 220 reviews