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Recent guest reviews

I booked Hotel Arcada because I wanted a budget hotel away from the noise of El Centro. This was my first trip to SM. I traveled by myself although I did have a friend living there with whom i went to various attractions...the hotel was right on bus lines. I took taxis back and forth to town. After the first night,I moved into a larger room on the interior courtyard.this was much quieter and comfortable. Secure parking is available. My only concern was that they don't have a safe for valuables; they don't change money. There is a restaurant attached which is excellent but not open late most days. Staff doesn't speak English (poco) but I speak poco Español so it all worked out...

This hotel had not only what I requested (wifi and safe parking), but it had a very reasonable price and INCLUDES breakfast, with coffee, juice, bread, eggs, frijoles, chiliquilles, and pleasant service. The parking garage is below ground, and has a security gate. I will recommend this charming traditional hotel.

You wouldn't imagine this seeing the hotel from the exterior, as its location is right on a very busy corner. But, once you go inside, the rooms have french doors opening to a gorgeous atrium, which includes a waterfall display (not always running), tables & chairs. On 2nd floor is a pool table (25 pesos/hr) and fussball table (free). What a great place to meet friends and visit! The rooms were adequate. Clean? Yes. Could use an update? Perhaps. Water in the shower had adequate pressure, I personally would have liked it to be a little hotter. . . but. . . like I say, it was adequate. The staff was very accommodating. Restaraunt was tasty! We really liked the private parking garage -- a BIG plus! Directly across the street, you can pick up the bus that goes to Centro. Actually, the only thing I did not like was there was no peephole in the door. But from inside the room, it was a QUIET night of sleep. You couldn't hear the traffic, or the fireworks we heard later were going on, or music, or partying. For us, it was just right!

After the horrible Experience in Guanajuato, all we wanted was to find a hotel where we could sleep. Arcada, had Excellent service, a nice clean hotel, the restaurant was well-priced and we slept well. The rooms were nice and clean. The pool had some bugs but was otherwise clean. The play area was a hit with my 2 and 8-year old. The pool-side service and swiftness was refreshing. Heck, I left my wallet and the maid got it back to me very quickly. This was worth the short bus trip to the Centro. All one has to do is hop on a bus that is blue and white and marked with CENTRO (Not SEGURO) and voila you are all set it will set you back just 5 pesos per person. Skip the taxi and save the 25 pesos for tacos. We left our luggage there while we went to the botanical gardens. Second best hotel on our trip so far! HIGHLY RECOMMENDED. We went there due to "Wrytr"'s recommendation and she is spot on, thanks Wrytr!

We stayed at this hotel for $35 a night on Comparably, we could have stayed in other hotels for well over $250 (US) a night, and not been as happy. The staff are great, and the hotel is a very nice building. Taxi rides into town are 30 pesos ($3 US), and there are plenty of local resources (taco stands, fuel, grocery store across the street). The staff have limited english capability, but that's expected in Mexico. They tried, and bent over backwards for us on requests. We didn't get an air conditioned room, and are glad. You don't need one. The TV selection is okay, and we actually got english television for the first time in a month (amazing). The bed were hard, but nothing that Mexico isn't known for. The restraunt upstairs serves good food at a reasonable price. The swimming pool is nice; the hot tub was broken but they were working on it every day we were there to fix it. We would definately stay with them again.

I recently toured the Arcada on behalf of a friend who is hosting a conference here in San Miguel de Allende. I live here, so I don't stay in the hotels, but having traveled the world, I've become pretty well versed in what makes a great hotel experience for travelers, whether singles, couples, families, or friends. In San Miguel de Allende, this is where I'd take my family, as you rarely find hotels here that are suitable for both adults and kids. I think it's also a good place to plan a business conference. The rooms are comfortable, spacious, and (in most of the rooms) air conditioned. The owner, Monica, is very nice about accommodating groups--she is easy-going and flexible, and concerned more with the comfort of her guests than the hard-and-fast rules so many hotels employ. There are amazing meeting and event facilities--I couldn't believe it--the place goes on and on! There is a fabulous two-level ballroom with a catering area and a place for a live band, and you could have a great wedding reception or birthday or anniversary party here at affordable prices. The food is good--we ate at the restaurant, and enjoyed the service, especially when ordering something that wasn't quite as the menu stated. They accommodated gracefully! There is secure parking in the underground garage (rare in San Miguel!!) and a huge swimming pool and a hot tub. Best of all, there is a lovely, relaxing spa for massages with a temazcal (again, I don't know another hotel that has one, and the Arcada has TWO, one indoors and one outdoors!) and a workout room with good basic equipment. There are two big pool tables and a foosball table, so teens will have something to do, and there is a playground for the little ones with slides and ladders. The Arcada is across the road from the Bodega Aurrera grocery store, and it's near the immigration office. This is where I'd stay if I were visiting SMA, especially if I had a car.

We found this hotel after doing much internet searching and making phone calls. We didn't want to pay a lot for a hotel. The location is good. It is just down the street from the bus station. You can then take a taxi or the local bus to city center. The hotel turned out to be really nice and better than we expected. It has a pool and nice places to sit and talk. The rooms were very clean and comfortable. I would stay there again.

No tenía servicio de canales de tv, no servía el wifi, el teléfono de la recamara no servía, no tenía calefacción el agua de la alberca. Los empleados sobretodo malísimo por su actitud y mala atención.

Hotel Rústico con habitaciones cómodas y amplias, para estancias medias o solo de fin se semana, a 5 min del centro en carro.* Atención a cliente es buena pero mejorable, se pidieron mimosas y fresas con chocolate* colocada a la llegada al htl y de la cual se monitoreo por correo. Estacionamiento pequeño, pero seguro. Desayuno Buffet rico y restaurante pequeño y acogible. No hubo ninguna falla. Reserva hecha directamente en htl. "Recomendable".

Me gusto mucho la atención del personal ya que fueron muy amables y serviciales, la habitaciones muy limpias, la alberca si esta algo chica, la comida la verdad no me gusto (es algo que pueden mejorar).

Calzada de la Estacion 185 San Miguel de Allende GTO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Hotel Arcada places you within 2 miles (3 km) of popular sights like El Jardin and Parish Church of San Miguel Arcangel. This 3-star hotel has 22 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start your day off with full breakfast, available for a fee.


All 22 rooms feature phones. Guests can expect free WiFi and flat-screen TVs with cable channels. In-room massages are available, and rooms also include free toiletries.

Property features

Hotel Arcada features an outdoor pool, a children's pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle (available on request) for MXN 900 per person one way. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Other amenities at this family-friendly hotel include a spa tub, a rooftop terrace, and free WiFi in public areas.

Room options

Reviews from Trip Advisor

Trip Advisor aggregated rating

61.0% of guests recommend this hotel

Total of 34 reviews

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