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Hotel Balcón del Cielo

3.0 star property

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Photo gallery for Hotel Balcón del Cielo

Superior Studio Suite, 2 Queen Beds, Balcony | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Superior Double Room, 2 Queen Beds, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Room, 2 Double Beds, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Front of property
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Carretera Panoramica Pipila S/N, Colonia Centro, Guanajuato, GTO, 36000
  • Place, Juarez Theater
    ‪3 min walk‬
  • Place, Union Garden
    ‪3 min walk‬
  • Place, Alley of the Kiss
    ‪5 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪38 min drive‬

Room options

View all photos for Superior Studio Suite, 2 Queen Beds, Balcony

Superior Studio Suite, 2 Queen Beds, Balcony | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Studio Suite, 2 Queen Beds, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Double Bed, Balcony, City View

Room, 1 Double Bed, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Balcony, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed, Balcony, City View

Superior Double Room, 1 King Bed, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed, Balcony, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 2 Queen Beds, Balcony, City View

Superior Double Room, 2 Queen Beds, Balcony, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 2 Queen Beds, Balcony, City View

7.0 out of 10
Good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 2 Double Beds

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Guanajuato

Located in Zona Centro, Hotel Balcón del Cielo is next to popular attractions like Guanajuato Funicular and Juarez Theater. This 27-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Pipila Monument - 2 min walk - 0.1 miles
  • Juarez Theater - 3 min walk - 0.2 miles
  • Union Garden - 3 min walk - 0.2 miles
  • Alley of the Kiss - 5 min walk - 0.3 miles
  • University of Guanajuato - 5 min walk - 0.3 miles

Getting around

  • Bajío Intl. Airport (BJX) - 31 min drive

Restaurants

  • ‪Casa Valadez Anfitrión & Gourmet - ‬7 min walk
  • ‪La Trattoria Ristorante Italiano - ‬7 min walk
  • ‪Alonso 10 Hotel Boutique & Arte - ‬9 min walk
  • ‪La Catrina - ‬7 min walk
  • ‪La Vela - ‬8 min walk

About this property

Hotel Balcón del Cielo

Guests of Hotel Balcón del Cielo enjoy free WiFi in public areas, coffee in a common area, and a TV in a common area. Self parking is available for MXN 200 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Wardrobes or closets are also included.

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The price is $81
May 10 - May 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (MXN 200 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Shopping mall
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 350 per person
  • Uncovered self parking fee: MXN 200 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Balcón Cielo Hotel GUANAJUATO
Balcón Cielo Hotel
Balcón Cielo GUANAJUATO
Balcón del Cielo
Hotel Balcón del Cielo Hotel
Hotel Balcón del Cielo Guanajuato
Hotel Balcón del Cielo Hotel Guanajuato

Frequently asked questions

Is a free cancellation option available at Hotel Balcón del Cielo?

Hotel Balcón del Cielo offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Balcón del Cielo?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at Hotel Balcón del Cielo on May 10, 2026 start from $59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Balcón del Cielo?

This hotel is situated in Zona Centro, just steps from Pipila Monument and Guanajuato Funicular, and within a short walk of Alley of the Kiss. You'll also find Union Garden and Juarez Theater less than a mile away.

Is there parking available at Hotel Balcón del Cielo?

Yes, uncovered parking is offered for MXN 200 per night.

Does Hotel Balcón del Cielo have a casino?

No, Hotel Balcón del Cielo doesn't have a casino.

Will I find an indoor pool at Hotel Balcón del Cielo?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Balcón del Cielo?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a restaurant and proposal/romance packages.

Are there hot tubs at Hotel Balcón del Cielo?

No, this hotel doesn't have a spa tub.

Does Hotel Balcón del Cielo feature a restaurant that includes a breakfast menu?

Yes, Hotel Balcón del Cielo serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Balcón del Cielo allow pets to stay free of charge?

No, pets aren't allowed at Hotel Balcón del Cielo.

Are there connecting rooms at Hotel Balcón del Cielo?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Balcón del Cielo?

The closest major airport to Hotel Balcón del Cielo is Bajío Intl. Airport (BJX), which is 18.1 mi away (31 minutes by car).

Are there rooms with balconies at Hotel Balcón del Cielo?

Yes, some guestrooms at this hotel offer either a balcony and a deck/patio where guests can enjoy city and courtyard views.

Hotel Balcón del Cielo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 154 out of 239 reviews
Rating 8 - Good. 55 out of 239 reviews
Rating 6 - Okay. 17 out of 239 reviews
Rating 4 - Poor. 8 out of 239 reviews
Rating 2 - Terrible. 5 out of 239 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

tao

Stayed 1 night in Feb 2026

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Amazing view!
Stayed 2 nights in Jan 2026

10/10 Excellent

victor

Liked: Cleanliness, amenities, property conditions & facilities
My room was very clean the bed was a little stiff but adequate. Staff was very polite and friendly also very helpful. I enjoyed my stay there
Stayed 7 nights in Jan 2026

10/10 Excellent

Feng

Stayed 3 nights in Jan 2026

6/10 Okay

Yolanda

Traveled with partner
Me dieron avitacion diferente 3 dias batallando para q me la cambiaran y nada pesimo servicio la cama muy incomoda aparte tienes q estar antes de las 9 en el hotel porq si no tienes q pagar uber o taxi para poder yegar
Stayed 5 nights in Dec 2025

10/10 Excellent

Cornelio

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfectly
Stayed 1 night in Dec 2025

10/10 Excellent

Cornelio

Traveled with partner
Liked: Cleanliness, amenities
Yes, it was beautiful experience like always
Stayed 1 night in Dec 2025

8/10 Good

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was perfect. Has heat and cold, balcony view was absolutely amazing! Parking is charged separately, and located close to the hotel (I would consider it upstairs); the hotel itself is where the trolley that takes you up and down is. The only kind of downside was the trick to the hot water. You need to open the water faucet and leave it in the middle position for 5 minutes otherwise the water will remain ice cold and there's no in between, it switches from ice cold to boiling hot. But. It's manageable so long as you're not showering over 20 minutes.
Stayed 1 night in Dec 2025

10/10 Excellent

JUDITH

Stayed 1 night in Dec 2025

6/10 Okay

Pang

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was dusty when I walked in. I had to wipe down the counters and the balcony table. The room that I was in, there wasn’t really any hot water. I would have to wait awhile for it to get hot. The cleaning lady although did a great job tidying up the bed and room. Walls were too thin. I can hear the people next to us and down the hall. At one point I couldn’t even sleep bc next door was too loud. Went to tell the front desk person, but not sure if they even did anything about it bc I still hear the loudness. I had to put on my ear piece just to fall asleep. But it is a beautiful view and love the quick access to the funicular bc we got passes from the hotel. I do wish that the funicular closes at midnight, bc I like to stay up late in the city and when it’s pass 9pm I would have to walk up the stairs just to get to the hotel. That’s very tiring. It makes me cut time short bc I don’t want to climb the stairs every night.
Stayed 5 nights in Dec 2025

6/10 Okay

Yi, BOTHELL

Stayed 2 nights in Dec 2025

10/10 Excellent

YA

Stayed 1 night in Nov 2025

10/10 Excellent

Yu

Stayed 1 night in Oct 2025

10/10 Excellent

Cornelio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, air conditioner stuff
Stayed 1 night in Sep 2025

8/10 Good

Bernarda

Liked: Amenities
Buena ubicación y personal amable
Stayed 1 night in Sep 2025

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Generally the stay was OK. A little further away from the main tourist area than expected. Initially you have to take the funicular up to check in. If you are in town after 9:30 p.m. then you need to either walk up the steep hill or catch a taxi to the entrance. If you need to go down into town before 9:30 a.m, when the funiculus starts, then once again you need to walk down the hill. Just be aware of this before booking.
Stayed 3 nights in Sep 2025

10/10 Excellent

Fernando A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superlativo location do not expect great Food Service but it is located very near downtown thanks to a funicular very handy that works from 9am to 10pm
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure you get a room with a balcony, the view is priceless and the sunrise is unbelievable.
Stayed 1 night in Aug 2025

10/10 Excellent

Cornelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s simple great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

hector

Stayed 2 nights in Jul 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guanajuato City trip

We had a great stay and the only issue was that we had a delay in getting hot water but the hotel was able to offer us another room for us to use. The property is right next to the Pipila statue and use of the funicular was complimentary with our reservation so that was a plus! The view was amazing from our balcony and totally recommend this property! We had a great experience and overall cleanliness of the room and hotel was great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place
Stayed 1 night in May 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
So cute and breathtaking views
Stayed 3 nights in Feb 2025

8/10 Good

Claudia

Traveled with partner
Liked: Cleanliness
Convinient transportation
Stayed 6 nights in Apr 2025

10/10 Excellent

Juan

Stayed 1 night in Apr 2025