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Recent guest reviews

Excellent location to local culture, food and events. A little hard to find. No parking on premises. Lots of night life.

I would like to thank our cleaning staff for the excellent care of our room. So very friendly and nice/respectful. Sorry I don't recall her name but we were in room 402}just beautiful view!!!

Considering the warm month during my stay. There was no air conditioning making the rooms very uncomfortable during the stay.

I didn't like the no a/c part but only 2 nights were hot. I asked to get our clothes washed and they did an outstanding job!!! Very pleased with not having to bring back dirty clothes.

I didn't like the no a/c part but only 2 nights were hot. I asked to get our clothes washed and they did an outstanding job!!! Very pleased with not having to bring back dirty clothes.

The location is spectacular! It can get a bit loud since it is in the middle of everything but it is well worth it! Loved this hotel!

Nice hotel, lovely staff, too loud, party goers right outside your window till dawn

We really love to stay in this hotel we will like to come back it was unforgettable

No air condition, the room is not modern but staff and location is great. Restraint is best in the area with great service and food options

I used the filter to find hotels with parking and chose this one. I couldn’t find it and had to park several blocks away and carry my luggage along with a toddler the whole way. When I arrived, I asked the bell boy about it and he said they do have parking. When I asked where it was , he told me to speak with the girl at reception. When I get to the reception, she told me there was not parking. I told her I reserved because they state on the site it is included with your stay. She said they never advertise it so I showed her. Point is they lie about parking so you can stay there if you need it.

The hotel is at the center of the historic district and right on the Jardin de la Union, the central gathering point of the town. That is both the good and the bad. Good, because you are close to everything. Bad, and this is my main complaint, because it is VERY noisy, at all hours. There were loud, intoxicated people yelling under my window every night until 4:30 am. And because the hotel has no air conditioning, it meant either opening the window to the deafening noise (the huge crowd and those entertaining them doesn't start to dissipate until 1 am and then there were still the small, drunk, loud groups until the wee hours) or keep the windows closed and be stuck in a stifling room. The sun at that elevation is very intense and the building seems to retain heat. It is a very attractive building, very clean, and close to everything. But I would not stay there again.

Great location but its a No Frills hotel. Its clean and the staff is wonderful. I wouldn't mind staying here again but i would prefer some more amenities . Its OK

Perfect location where everything is happening. Just across the street is music, food and fun. Room was clean and comfortable.

Wonderful experience. The hotel is next to Teatro Juarez in the center of the town

El hotel se encuentra a un lado del Teatro Juárez por lo cual su ubicación es privilegiada.

Jardin de la Union No.1 Guanajuato GTO

Hotel highlights

  • Steps from Juarez Theater and Union Garden
  • Free in-room WiFi
  • Onsite dining
  • 24-hour front desk

Located in Zona Centro, Hotel San Diego is next to popular attractions like Juarez Theater and Union Garden. This 43-room, 4-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a free grocery shopping service.


Dining

Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

The 43 rooms have an array of amenities, including free local calls, safes, and ironing boards. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding.


Property features

Guests of Hotel San Diego enjoy features like a meeting room, a free grocery shopping service and express check-out. You can take advantage of limited parking, along with a shuttle from the hotel to the airport (available 24 hours) for MXN 600 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include free newspapers, a terrace, and a porter/bellhop.

Room options

Doble Interior

2 Double Beds | 2 Queen Beds | Sleeps 4

Sencilla Exterior

1 King Bed | Sleeps 2

Penthouse

2 King Beds and 1 Double Sofa Bed | Sleeps 5

Family Suite

3 Double Beds | Sleeps 6

Guest reviews for Hotel San Diego

Everyone (15) Couples (2) Family (2)
4
Everyone

By on Oct 19, 2019

Review comment responded on Oct 21, 2019

Los esperamos pronto. Saludos

4
Everyone

Excellent location to local culture, food and events. A little hard to find. No parking on premises. Lots of night life.

By on Aug 31, 2019

Review comment responded on Aug 31, 2019

Thanks for your comments. We are working on having closer parking spaces. regards

5
Partner Couples Families

I would like to thank our cleaning staff for the excellent care of our room. So very friendly and nice/respectful. Sorry I don't recall her name but we were in room 402}just beautiful view!!!

By on Aug 6, 2019

Review comment responded on Aug 8, 2019

THANK YOU SO MUCH FOR YOUR COMMENTS, WE'LL GIVE YOUR MESSAGE TO THE HOUSEKEEPER.

3
Everyone

Considering the warm month during my stay. There was no air conditioning making the rooms very uncomfortable during the stay.

By on Jul 7, 2019

Review comment responded on Jul 11, 2019

We apreciate to you have taken a little of your time to express your valuable comments to us. These are very important, as they help us to continue improving day by day and gove a high quality service, as you deserve it. Guanajuato being the 6th most visited state nationwide, commits us to be better, both in quality of rooms, as the personalized service that you deserve as tourists and for this reason we will take each and every one of your comments very seriously and that we want to stay in the heart of each one of you. We hope they will visit us again and allow us to be part of their experience in the city, as well as being their hosts again, receiving them as they deserve and being able to exceed their expectations about us. Do not hesitate to contact us directly to resolve each and every one of your doubts. Receive a cordial greeting from all the staff of HOTEL SAN DIEGO, in the city of Guanajuato capital; CULTURAL HERITAGE OF MEXICO.

5
Partner Couples

I didn't like the no a/c part but only 2 nights were hot. I asked to get our clothes washed and they did an outstanding job!!! Very pleased with not having to bring back dirty clothes.

By on Jun 14, 2019

Review comment responded on Jul 11, 2019

We apreciate to you have taken a little of your time to express your valuable comments to us. These are very important, as they help us to continue improving day by day and gove a high quality service, as you deserve it. Guanajuato being the 6th most visited state nationwide, commits us to be better, both in quality of rooms, as the personalized service that you deserve as tourists and for this reason we will take each and every one of your comments very seriously and that we want to stay in the heart of each one of you. We hope they will visit us again and allow us to be part of their experience in the city, as well as being their hosts again, receiving them as they deserve and being able to exceed their expectations about us. Do not hesitate to contact us directly to resolve each and every one of your doubts. Receive a cordial greeting from all the staff of HOTEL SAN DIEGO, in the city of Guanajuato capital; CULTURAL HERITAGE OF MEXICO.

5
Everyone

I didn't like the no a/c part but only 2 nights were hot. I asked to get our clothes washed and they did an outstanding job!!! Very pleased with not having to bring back dirty clothes.

By on Jun 14, 2019

Review comment responded on Jul 11, 2019

We apreciate to you have taken a little of your time to express your valuable comments to us. These are very important, as they help us to continue improving day by day and gove a high quality service, as you deserve it. Guanajuato being the 6th most visited state nationwide, commits us to be better, both in quality of rooms, as the personalized service that you deserve as tourists and for this reason we will take each and every one of your comments very seriously and that we want to stay in the heart of each one of you. We hope they will visit us again and allow us to be part of their experience in the city, as well as being their hosts again, receiving them as they deserve and being able to exceed their expectations about us. Do not hesitate to contact us directly to resolve each and every one of your doubts. Receive a cordial greeting from all the staff of HOTEL SAN DIEGO, in the city of Guanajuato capital; CULTURAL HERITAGE OF MEXICO.

4
Everyone

By on Apr 29, 2019

Review comment responded on May 3, 2019

Agradecemos infinitamente el haberse tomado un poco de su tiempo para externarnos sus valiosos comentarios hacia nosotros. Estos son muy importantes, ya que nos ayudan a seguir mejorando día con día y ofrecerles un servicio de alta calidad, como ustedes se lo merecen. Guanajuato al ser el 6to estado más visitado a nivel nacional, nos compromete a ser mejores, tanto en calidad de habitaciones, como del servicio personalizado que ustedes se merecen como turistas y por tal motivo tomaremos todos y cada uno de sus comentarios muy en serio ya que deseamos quedarnos en el corazón de cada uno de ustedes. Esperamos nos vuelvan a visitar y nos permitan nuevamente ser parte de su experiencia en la ciudad, además de volver a ser sus anfitriones, recibirlos como se merecen y poder superar sus expectativas acerca de nosotros. No duden en contactarnos directamente para resolver todas y cada una de sus dudas. Reciban un cordial saludo de parte de todo el staff de HOTEL SAN DIEGO, en la ciudad de Guanajuato capital; PATRIMONIO CULTURAL DE MEXICO.

5
Families

The location is spectacular! It can get a bit loud since it is in the middle of everything but it is well worth it! Loved this hotel!

By on Apr 10, 2019

Review comment responded on Apr 12, 2019

We apreciate to you have taken a little of your time to express your valuable comments to us. These are very important, as they help us to continue improving day by day and gove a high quality service, as you deserve it. Guanajuato being the 6th most visited state nationwide, commits us to be better, both in quality of rooms, as the personalized service that you deserve as tourists and for this reason we will take each and every one of your comments very seriously and that we want to stay in the heart of each one of you. We hope they will visit us again and allow us to be part of their experience in the city, as well as being their hosts again, receiving them as they deserve and being able to exceed their expectations about us. Do not hesitate to contact us directly to resolve each and every one of your doubts. Receive a cordial greeting from all the staff of HOTEL SAN DIEGO, in the city of Guanajuato capital; CULTURAL HERITAGE OF MEXICO.

1
Everyone

By on Mar 30, 2019

Review comment responded on Apr 2, 2019

Agradecemos infinitamente el haberse tomado un poco de su tiempo para externarnos sus valiosos comentarios hacia nosotros. Estos son muy importantes, ya que nos ayudan a seguir mejorando día con día y ofrecerles un servicio de alta calidad, como ustedes se lo merecen. Guanajuato al ser el 6to estado más visitado a nivel nacional, nos compromete a ser mejores, tanto en calidad de habitaciones, como del servicio personalizado que ustedes se merecen como turistas y por tal motivo tomaremos todos y cada uno de sus comentarios muy en serio ya que deseamos quedarnos en el corazón de cada uno de ustedes. Esperamos nos vuelvan a visitar y nos permitan nuevamente ser parte de su experiencia en la ciudad, además de volver a ser sus anfitriones, recibirlos como se merecen y poder superar sus expectativas acerca de nosotros. No duden en contactarnos directamente para resolver todas y cada una de sus dudas. Reciban un cordial saludo de parte de todo el staff de HOTEL SAN DIEGO, en la ciudad de Guanajuato capital; PATRIMONIO CULTURAL DE MEXICO.

4
Everyone

Nice hotel, lovely staff, too loud, party goers right outside your window till dawn

By on Jan 25, 2019

Review comment responded on Jan 27, 2019

Agradecemos infinitamente el haberse tomado un poco de su tiempo para externarnos sus valiosos comentarios hacia nosotros. Estos son muy importantes, ya que nos ayudan a seguir mejorando día con día y ofrecerles un servicio de alta calidad, como ustedes se lo merecen. Guanajuato al ser el 6to estado más visitado a nivel nacional, nos compromete a ser mejores, tanto en calidad de habitaciones, como del servicio personalizado que ustedes se merecen como turistas y por tal motivo tomaremos todos y cada uno de sus comentarios muy en serio ya que deseamos quedarnos en el corazón de cada uno de ustedes. Esperamos nos vuelvan a visitar y nos permitan nuevamente ser parte de su experiencia en la ciudad, además de volver a ser sus anfitriones, recibirlos como se merecen y poder superar sus expectativas acerca de nosotros. No duden en contactarnos directamente para resolver todas y cada una de sus dudas. Reciban un cordial saludo de parte de todo el staff de HOTEL SAN DIEGO, en la ciudad de Guanajuato capital; PATRIMONIO CULTURAL DE MEXICO.

url importing https://www.orbitz.com/Guanajuato-Hotels-Hotel-San-Diego.h8832418-p2.Hotel-Reviews