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Villa Maria Cristina

5.0 out of 5.0

Recent guest reviews

I had the chance to stay here for a 3 months period due to a business delegation. The hotel is perfect for a long stay, more than all the others around (Casa de Rector is good for a short term) but I would anytime recommend Villa Maria Cristina. The Facility is amazing, the cleaning stuff is doing an amazing job (several times per day and nearly perfect) as well the person at the reception or the belt boys. The restaurant/food is good, unfortunately not every of the restaurant stuff speaks good English. Indoor pool, Outdoor pool, Children pool, Jacuzzi and amazing rooms. The location is in one of the best districts and you can have a nice walk (15-20min till you reach the middle of the historical center.) I loved tis walk. Nearby is the café tal (they have 2; one in city and one 200m from the hotel) and since they serve best coffee in town it was ok for me, cause the hotel coffee was not mine:) The hotel has a lot of places where you can relax or sitting around and is really huge in comparision with the amount of the rooms. Perfect.

This place could be so much nicer with some smiles. The hardware is great: beautiful spacious rooms and premises are the highlights. Some may not like the location, 20 minutes by foot to town center, but we liked the walk. I liked that the neighborhood wasn't just a tourist central. There were gov't buildings and authentic food trucks, etc. Then comes the software, which really soured my positive first impression. The dour staff constantly tried to milk us for more money. They kept asking us if we needed car service, which charged more than Uber or other comparable companies. The food wasn't very good but super overpriced. The hotel doesn't seem to be making a lot of money -- few guests meant a pleasant quiet atmosphere -- but it shouldn't feel like you're being pushed all the time. Finally, I think the room could use a ceiling fan for better ventilation. Air circulation was an issue.

We spent one night at the hotel and that was enough for us. The grounds are beautiful but the room lacked a fan to merely circulate air from outside-which was a perfect temperature; it was impossible to control the temperature of the water in the shower-we were either scalded or frozen; and the bathroom was above the kitchen with the ventilation system directing all the kitchen smells to our room. The front desk staff were uniformly very helpful and courteous and should get 5 stars but the rest of the experience dragged down the star rating. The restaurant was the weakest point: I ordered medium rare steak and it was served raw in the middle, the waiters took a very long time to obtain anything requested, the rolls were not fresh, coffee was poured into my teacup while the teapot stood next to the cup, etc., Nothing was particularly good and the waiters seemed uninterested in helping us. We had dinner and breakfast the following morning and those were by far the worst meals we had in Mexico.

We found the hotel very attractive. The rooms were well appointed but could have had more seating. The hotel is remote to the most popular areas of Guanajuato. The restaurant was only adequate-better for breakfast than dinner. On our stay, we were without hot water one morning and it was not restored until that evening. The staff at the hotel did not apologize for the inconvenience. This was was surprising considering the luxury reputation. Next time we visit Guanajuato we will stay in the center of the city.

The hotel is simply wonderful! Before my arrival, I asked several people how the hotel was and they all answered "It is the best hotel in Guanajuato". They were totally right. Located in an area full of beautiful, large buildings, although you have to be aware that it is a bit far from the center of Guanajuato. Service is excellent, all personnel were kind and courteous. The gardens well mantained. Every decoration has very good taste and when you enter the room you begin to see the details in every corner. I am sure that the next time I visit Guanajuato, I will choose this hotel again. Highly recommended!

This is a nice hotel, and belonged to the Relais & Chateaux small luxurious hotel association. The hotel compound is beautiful, and rooms modestly luxurious. However, our room is located in the back side of the compound, and we needed to walk quite some stairs up and down to reach our room. Furthermore, inside our room, we have to go up a flight of stairs to get to our bathroom too. This makes moving inside hotel and inside room inconvenient. The hotel locates at the bottom of the hill town Guanajuato, although it is okay to go into town by taxi, somewhat it is not as convenient as staying in hotels inside the town.

Hotel is so beautiful.... you’re blown away when you go up the stairs! Highly recommend!!! Is a mile from old town so you have to weigh out what you want... I vote take a taxi to town and stay at a nice hideaway.

I had not been in this hotel since 2009, and it was a great surprise to see the expansions that have been done. This 2 new buildings and the restaurant expansion were very nicely integrated to the original premises and I can tell you that for me this is the best hotel in Guanajuato City. The only little detail was that some of the equipment at the spa were not working (the main jacuzzi and the sauna). But other than that, everything was perfect. thank you for such a great stay. I will come back for vacations soon.

The hotel itself is very beautiful and the hotel staffs are very kind. We chose this hotel based on our friend's recommendation and he was right. This is a perfect place for a couple to relax. On the first night we arrived, we tried the hotel restaurant. We loved the menu and everything we ordered was delicious. The next day we started enjoying their gym and SPA. The SPA place is gorgeous, but not with full service. The temperature of the sauna never went up. To turn on the steam, it took forever. It was pity to see lack of maintenance for that kind of beautiful SPA place. But we at least enjoyed the indoor swimming pool and massage service just for only ourselves. If they will improve the SPA facility, yes I'd love to come back again.

Villa Maria Cristina is a faded princess in need of a shake up. I was the only person in their restaurant for dinner on a Thursday night. The rooms and grounds are superb and the underground heated pool and spa was to die for. So why was the place deserted? The staff were sluggish and not interested. The wifi was appalling - coming and going minute by minute. This is not expected in a hotel of this price range. Would l go back? Probably - the hot spa after a day walking was fabulous.

Paseo de la Presa de la Olla No. 76 Guanajuato GTO

Hotel highlights

  • Close to Juarez Theater and Union Garden
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Villa Maria Cristina places you within a mile (2 km) of popular attractions like Juarez Theater and Union Garden. This 37-room, 5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool. Museum House of Tia Aura and Casa de las Leyendas Museum are a short walk away.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 8 AM to noon.


Rooms

The 37 rooms are air-conditioned and have an array of amenities, including coffee makers, free bottled water, and safes. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer designer toiletries and bathrobes.


Property features

Guests of Villa Maria Cristina enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free valet parking, and a shuttle from the hotel to the airport (available 24 hours) for MXN 1800 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a 24-hour health club, and a spa tub.

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend this hotel

Total of 200 reviews